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Paid for a battery on their website and got no receipt or email confirmation despite them taking the money from my account. After contacting customer support and asking why that is, their response was to ask me to pay again to see if it works. Total scam lol
They acknowledged a lost shipment, apologies and heart emojis and all, then ghosted me on every platform (website, help chat, email, whatsapp)
I purchased a Smyle Labs purse battery from a local retailer (Boom Headshop) and it was having a manufacturer issue so they redirected me to the Smylelabs warranty page. I sent in the form and they had a brand new replacement shipped out to me right away. Excellent customer support
Button popped off my key fob less than a month after purchase. Smyle wouldn’t replace button due to the fact the lost button was ruled as wear and tear. FYI
Only place to get your stuff. They are always quick and efficient (smyle labs, NOT USPS). Very quick to get back to you if there is a hiccup. Great customer service. Only place I'll ever order from. And constantly getting new items
Package came faster than the delivery date. I got the silver key fob and it did not disappoint it looks cooler in person and works no problem.
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