While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(5)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered several items from this site…

I ordered several items from this site and was given a tracking number. It was showing as delivered about a week ago, but of course I never received anything and the site is now down and there is no answer to any of my email. Scam

18 September 2025
Unprompted review
Rated 1 out of 5 stars

fraudulent company

Useless fraudulent company. Paid the money, and 2 months later, the tracker address and number says parcel delivered. Rubbish, it is not.
Got caught - never buy anything on Facebook.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

There's a scam being run by bloody…

There's a scam being run by bloody chinese named "Smulqecud" or "Kedric Jerome Loving". They will make you feel like they are a legit company but they're nothing more than bloody scammers. THEY ARE NOT HACKET LONDON at all. Beware!!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Be very careful here before you go…

Be very careful here before you go anywhere near this company.Its another chinese organisation permitted by Facebook to rip people off on their site.Having said that if you're foolish enough to believe these so called bargains then what can I say.By the way why are they claiming to be Hackets of London ???
Avoid like the PLAGUE

11 August 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look