Smudge Boutique Reviews 

Very good service at point of sale, but impossible to contact upon return. Indeed a smaller size coat, but no response to email and tried call the. boutique x 3 but no response.

I have sourced the coat in the size I need from another Boutique, it was very frustrating not to be able to sue Smudge for the replacement and they have consequently lost a sale!!

However, a beautifully packed parcel with a lovely friendly note, which was much appreciated

Communication is the key Smudge!!!

Thank amazing service and a lovely handwritten note. Dress was beautifully received.

Really pleased with the service from Smudge and delighted with my new trainers!

I had never heard of Smudge before but was sent the link by a friend. I would not only use again but would wholly recommend. A fast delivery, a friendly note inside and I didnt know they were actually based in my home city! I will hopefully visit the store at some time soon.

Very happy with my purchase and beautifully packaged for a gift

Absolutely love the trainers ! The shop in the met quarter is fabulous so many lovely things and Great efficient on line service aswell . Thanks so much 🤩🤩🤩🤩🤩

Amazing company with a personal note highly recommended 💖

Well done ! My dress arrived beautifully packaged and wrapped well.
Thank you

Item wrapped really nicely. Lovely thank you card from the shop sent with the item. Really makes a difference to receive a card like that. Parcel arrived promptly. Would Definately shop here again. Really good Smudge the shop came up on the Trouva site with the product I was after as it was sold out most other places. Smudge provided great service.

As a first time user and I am very pleased with the service,really pleased with my Handbag and necklace. Glad I have found somewhere that sells Nunoo bags in the uk, but don’t think my husband will be! Looking forward to seeing the new A/W fashions too .

Love love love love this dress amazing!!! Great service and the note
Written was the winner for me I’ll definitely buy from here again

Great website and store! Order delivered within couple of days, presented nicely wrapped in tissue and boxed…. Not thrown into a typical mailbag! Will definitely be back !

They are amazing, I love my purchases! I live in Hawaii and was surprised the package came in within a week to be delivered I would definitely shop from here again!

I came across this gorgeous boutique while looking for some loungewear
My order arrived next day and the presentation was just fabulous
My sweatshirt was beautifully gift wrapped in a gorgeous presentation box with a lovely note from the owners
I had to exchange my sweatshirt and the process couldn’t hVe been made easier
Very impressed , I will definitely be a returning customer
Well done girls !!!
Stay safe Lois

My dress was just as described and so beautiful! Packaged in a lovely box and wrapped with care and a personal
Message. Loved it x

International order arrived within 10 days in perfect condition with the dress just as described and pictured on website. Decided to exchange for smaller size. Communicated via email and was replied to within a couple of hours. The store held my smaller size dress for me until they received back my exchange dress. Updates of airmail tracking was fabulous. They made the whole exchange process easy and affordable. Great communication from the team kept my worries about receiving the dress internationally at ease! Thank you so much smudge! So pleased with the whole process, quality of service and quality of the dress. Worth it!

Great service. Quick delivery.

Very good experience as a first time buyer. I was impressed with the communication and the personal touch which I found refreshing for an on line retailer. The quality of the goods and the packaging were premium. Easy return process and refund for unwanted items was issued in a timely manner. My only niggle is, the method used to refund the money to my Paypal account, which means the refund will take 10 working days to clear before it can be posted to my credit card. Overall very impressed.

I bought the most beautiful Sundress dress from this boutique, which I found online after searching everywhere for this piece and they had it in stock. I had never ordered from this boutique before but I was SO satisfied with their great and quick service. The dress was packaged beautifully and the delivery was so quick. Will definitely be ordering from here again 😁