Smokeday Reviews 

479
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping, noting that packages arrive within just a few days and are wrapped securely. People also love the massive selection of items, emphasizing the outstanding product quality and the friendly, responsive customer support team. Buyers often mention how exceptionally easy the website is to use when placing their new orders. Some reviewers were not happy with receiving broken items or experiencing unexpected product defects during use. A small group of consumers also mentioned frustrating delivery situations, unhelpful responses, or experiencing difficulties getting proper replacements and refunds.

What people talk about most

Product

Consumers find product to be positive, highlighting that the items are super cute, work very well, and arrive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-made,... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses, helpful interactions, and... See more

Order

Users describe positive interactions with order processes, frequently highlighting fast shipping, easy... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm always apprehensive about trying a new vendor but Smoke Day exceed my expectations. Ordering = easy Customer service = answered my questions, just be patient. Communication = I knew eve... See more

Rated 5 out of 5 stars

We ordered a glass bowl, and were disappointed when it arrived broken. It's not exactly their fault, but it also seemed unwise to have shipped it in an envelope (with a ton of bubble wrap) rather than... See more

Rated 5 out of 5 stars

10/10!!! LOVE the piece, super cute & works very well. arrived quickly, amazing price!! great first time experience. i had some difficulty with applying a discount code to my order and the incredible... See more

Rated 5 out of 5 stars

Second time ordering from you guys, and I'm super happy with my purchase!!!! Thanks for offering beautiful and well-made bongs, perfect quality and coolest design, and in very affordable prices, you... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

479 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(479)

78 reviews in the last 12 months

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Rated 1 out of 5 stars

I purchased the mystery box for 59

I purchased the mystery box for 59. With the so call sale price of being half off, description below says you will receive up to double value so that means up to 240.00 possibly in value. Opened up my box first thing I noticed was a plastic grinder? Really who would use a plastic grinder??? I wrote a email and never received a response from the company I am pretty disappointed with the quality of some of the items in the 120. Mystery box.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

5-Star Review for Atomic 9mm Thick…

5-Star Review for Atomic 9mm Thick Glass Round Bottom Bong!!!! 😊😗

I just picked up the Atomic 9mm Thick Glass Round Bottom Bong from Smoke Day, and I am thoroughly impressed! This bong is a game-changer. The 9mm thick glass feels incredibly sturdy and premium, giving me confidence that it will last for years.

The round bottom design is not only visually appealing but also provides great stability, so I never have to worry about it tipping over. When it comes to the smoke, it’s smooth, cool, and incredibly easy to hit. The filtration system works wonders, ensuring every hit is clean and satisfying.

Cleaning is a breeze too, thanks to the wide base and simple structure. It stays looking pristine without much effort, which is a huge plus for me.

Overall, I couldn’t be happier with my purchase from Smoke Day. The Atomic 9mm Thick Glass Round Bottom Bong delivers in every area—durability, performance, and ease of use. Highly recommend it to anyone in the market for a quality bong!

I had a very hard time finding a really thick round bottom online. And in store locally but smokeday had the perfect one im honestly thinking about buying the pink variant just to have a back up or for my girlfriend lol

13 January 2025
Unprompted review
Rated 5 out of 5 stars

11 out of 10 stars!

The glass I ordered was shipped quickly and discreetly, nothing was broken upon delivery. It's also perfect thickness so I'm not worried about fragility or chipping, the customer service team, especially Rose Ann are very nice and helpful. All in all, I'll definitely be using this store for future long term purchases. Thank you!

7 January 2025
Unprompted review
Rated 2 out of 5 stars

1st purchase - may be last purchase

1st purchase - arrived with a broken downstem after paying for protection and being assured it would arrive in perfect condition. Why would they ship the downstem inside of the piece?? My order is full of broken glass I have to clean up in hopes what I got is even still usable

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Product

Absolutely amazing, I was anticipating the arrival very much. When it finally arrived, I immediately washed it out filled it, and took a rip. 10/10, i could not be more pleased I totally recommend.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Huge selection

Huge selection! Great sales! All my orders arrive within two days of ordering. Big fan!

20 December 2024
Unprompted review
Rated 3 out of 5 stars

Mixed Feelings

Bought the glass pipe mystery treasure box as a christmas present for my brother. Disappointed as i was expecting a box, but got a bubble mailer, which is partially why i went with product for the box (which i read it would be plain and that was okay it’s just easier to wrap). The glass pipe is cool looking, sure he will get the moneys worth. Guess i was expecting a little more from it as it says it could have up to $50 worth, i just didn’t feel like i got that. But what do i know as i do not smoke, haha.
Received glass pipe, raw cone rolling papers, raw rolling papers, plastic grinder and a one hitter.

12 December 2024
Unprompted review

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