Fantastic experience from start to finish! The product quality is excellent, the pricing is very competitive, and delivery was impressively quick. What really stood out, though, was the outstanding... See more
Company replied
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See what reviewers are saying
Ordered 2x Japanese import RYO Golden Virginia 50g. Sent and received promptly with express post. Pouch packaging appears to be OEM. Clear outer sleeve and all pouch seals intact. Includes Gr... See more
Company replied
Excellent service, live in central Queensland purchased on the 9th and arrived today 12th which is awesome as usually for anything to be delivered here takes longer even with express post.. Product... See more
Company replied
I ordered 25g and 50g roll tabacco. What I got is one package with 18g tobacco and another one contained 44g. Looks like guys are claiming total weight of the packages as net weight of tobacco. Qualit... See more
Company replied
Company details
Written by the company
Smokcigs is an Australian online tobacco store offering a wide range of premium cigarettes, flavoured cigarettes, roll tobacco and accessories at competitive prices. We stock popular international and Australian brands including Marlboro, Double Happiness and Manchester. Every order includes FREE EXPRESS SHIPPING via Australia Post, with most deliveries arriving within 1–2 business days. Our team is available via WhatsApp and email, and we back every order with a 100% satisfaction guarantee and a 30-day return policy. This website is strictly for adults aged 18 and over.
Contact info
4.6
Excellent
27 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
I have been a customer for some time and have never had a bad experience. Great products and incredibly fast delivery every time. Highly recommend. Thanks to the team.
14 August 2025
Unprompted review
Reply from Smokcigs
Appreciated. We do our best to make our customer happy.
Great prices
Great prices, fantastic service and quick delivery. I would give 10 stars if I could. I would highly recommend to anyone. I have purchased cigarettes from about 6 sites but this one far and away the best. I won't be going anywhere else for my purchases.
Bernie
12 August 2025
Unprompted review
Reply from Smokcigs
Thank you so much for your kind words and for taking the time to share your experience on Trustpilot! 🌟
We’re thrilled to hear that you had a great shopping experience with us, and your support truly means a lot to our team.
Absolutely the best to deal with
Absolutely the best to deal with, great products, super fast shipping and above all, beautiful friendly communications, highly recommended AAA++++
13 August 2025
Unprompted review
Reply from Smokcigs
Wow – your review absolutely made our day! 😊
We’re so happy you enjoyed shopping with us, and it’s feedback like yours that keeps us motivated to do our best every day.
Best quality across internet.Great…
Best quality of cigarettes that I tried over multiple purchases across internet.Great response and fast and free delivery. Recommended
5 August 2025
Unprompted review
Reply from Smokcigs
thank you so much for your kind words! We're so glad you’re happy with your order. We really appreciate your support .
Yeah pretty legit.
Yeah pretty legit.
Customer service was good and the product came very fast.
Good quality product.
Don't be scared, worked out for me.
24 July 2025
Unprompted review
Reply from Smokcigs
"That made our day—glad you’re enjoying it!"
Easy dealing
Great from beginning to end..
Prompt service and easy to order
100% trusted and definitely recommend
23 July 2025
Unprompted review
Reply from Smokcigs
"We’re thrilled to hear you’re happy with your order—thank you for sharing your feedback!"
Excellent 10/10
Excellent customer service from beginning to end. Great email communication with my many questions being answered promptly, easy ordering from their website to my order being processed and sent almost immediately. Items were received in under 48 hours from placing my order. I wouldn’t hesitate to order from Smokcigs again. 😁
14 July 2025
Unprompted review
Reply from Smokcigs
"It’s always a pleasure to serve customers like you. Thank you for the lovely comment!"
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