My experience is very fast withdraws unless it’s over $200 and then it takes 3-4 days. Makes no sense to me. I get $100 and $200 payouts in 10 minutes. I feel like they purposely make you wait so that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Redemption process was quick and easy. Although I don’t win on smiles much but when I do I usually have my funds the same day.
UPDATE: They quickly unbanned after posting this, they just wanted me to verify my ID. I got banned from Smiles.com out of nowhere with absolutely no explanation. No warning, no email, nothing. I t... See more
Company replied
Overall an awesome platform to play on. I’ve had some pretty good fortune come my way by way of winnings with smiles casino and the customer service is nice and very helpful. They also follow up with... See more
Company replied
Company details
Written by the company
Welcome to Smiles Casino – your top choice for an exciting and innovative social gaming experience. At Smiles Casino, you’ll find a wide range of thrilling games, ensuring there’s always something new to enjoy. Playing is always free, and we offer generous rewards and exclusive promotions to keep things engaging. We prioritize your convenience with secure payment options, fast redemption, and customer support available 24/7. Discover the fun of our Entertainment Wonderland and enjoy free games anytime, anywhere with Smiles Casino!
Contact info
1013 Centre Road, Suite 403-B, 19805, Wilmington, United States
- support@smilescasino.com
- smilescasino.com
3.6
Average
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great games and giveaways
Great games and giveaways. I can say they are pretty quick to respond. I love the daily as well.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi John,
Thanks for the awesome review! It’s great to hear you’re loving the games and giveaways. We appreciate you being a part of Smiles Casino and hope you keep enjoying the fun!
I absolutely love this game
I absolutely love this game. It really pays out. It has all the fun and exciting games. Customer support is there when you need them.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Haley,
We love hearing this! Knowing that you're having fun and getting great support from our team means a lot. Thanks for being part of our community, and good luck on your next spin!
Its quite new but have favorable daily…
Its quite new but have favorable daily bonuses and customer service is great. Highly recommended
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Solomon,
Thanks for the kind words! We’re thrilled you’re enjoying the daily bonuses and customer service. We’ll keep working to make your experience even better!
Great games and great bonuses i just…
Great games and great bonuses i just didn't cash out
6 February 2025
Unprompted review
Reply from Smiles Casino
Hi Keelan,
Happy to hear you're enjoying the games and bonuses! Hopefully, you’ll get a big win soon. Thanks for playing with us!
Fun website with a great amount of…
Fun website with a great amount of games. Enjoy playing
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Doug,
We appreciate your review! It’s great to know you’re having fun with our wide selection of games. Hope you keep enjoying your time at Smiles Casino!
Great customer service
Great customer service
Lots of slots to choose from
Daily bonus and promos as an added bonus !
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Brianna,
We love hearing that you’re enjoying the slots, customer service, and daily promos! Thanks for the great review, and best of luck on your next game!
Great place to have fun playing games
I've never had any issues with them and the verification process is quick and easy. Definitely would recommend people to check it out. I promise you'll have some fun with them
26 February 2025
Unprompted review
Reply from Smiles Casino
Hi Cody,
We appreciate the recommendation! It’s great to hear the verification process was smooth for you. Thanks for being a part of Smiles Casino, and we hope you keep having fun!
Fantastic atmosphere and great site
Fantastic atmosphere and great site
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Clayton,
Thanks for the fantastic review! We’re glad you’re loving the atmosphere and the site. Hope you keep enjoying the fun!
I like this casino it's fun but I have…
I like this casino it's fun but I have not won on it yet.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Crystal,
We’re happy to hear you’re having fun! Wishing you lots of luck on your next game, and thanks for playing with us!
Purchasing is easy
Purchasing is easy. Some of the games I like.
Managing the account is easy and I like the ease of reviewing the game history .
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Benjamin,
Great to hear you’re enjoying the experience! We appreciate your feedback and hope you keep having fun at Smiles Casino!
Great slots.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Krystal,
We’re glad you’re enjoying the slots! Thanks for playing with us, and best of luck on your next spin!
Legit and pretty square i enjoy it
I just started this casino and I can say i get positive vibes. It's legit. Its fun. Great rewards.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Kassie,
Love hearing this! We’re happy you’re getting positive vibes and enjoying the rewards. Hope you continue to have an amazing time at Smiles Casino!
I love Smiles social casino
I love this social casino. They have a lot of low spin games that pay big. The site is easy to navigate to find your favorite games. The redemption process was easy and I received fast.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi MelDanEnt,
We appreciate your feedback! It’s great to hear that you’re enjoying the selection of games and the easy redemption process. Thanks for playing with us!
Smiles casino
Smiles casino, let's talk about a very fun newer casino all the great games are there. They have giveaways a few times a week. Great deals on packages and plenty of fun and entertainment
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Cameron,
Thanks for the great review! We’re happy you’re loving the games, giveaways, and package deals. Hope you keep having a blast at Smiles Casino!
Reply from Smiles Casino
Hi Mario,
Glad to hear you’re having fun! Hope you keep enjoying Smiles Casino and get some big wins soon!
Great customer service and quick…
Great customer service and quick withdrawals...love this place
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Sarah,
Thanks for the awesome review! Quick withdrawals and great customer service are what we strive for, and we’re so happy to hear you’re enjoying the experience.
I recently signed up
I recently signed up, and haven't won any thing yet. That's why I only give 3 stars. Still getting familiar with it.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Tammy,
We appreciate your feedback! We hope you hit a big win soon and get to experience everything Smiles Casino has to offer. Thanks for giving us a try!
Really love this place awesome ame…
Really love this place awesome ame selection and great customer service
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Joshua,
Great to hear you’re enjoying the game selection and customer service! Thanks for playing with us, and best of luck!
Haven’t won yet
Haven’t won yet. But love they give daily increasing free play. I wish they would do more daily free play online. Good overall site though which loads quick and has decent amount of free play.
4 March 2025
Unprompted review
Reply from Smiles Casino
Hi Joshua,
We appreciate your feedback! We’re happy to hear you’re enjoying the free play bonuses. Hope you land some big wins soon!
I have had the absolute worst time…
I have had the absolute worst time trying to receive my winnings from this casino. They go through a company called aeropay to process your cash out so if you have an issue you have to contact aeropay. But aeropay doesn't have a human you can actually talk to nor will they respond to your emails or messages you leave. I feel like this casino is a complete scam
20 February 2025
Unprompted review
Reply from Smiles Casino
Hi Andrea,
Thank you for sharing your experience. We’ve checked internally, and our support team is already looking into your case. They will be reaching out to you soon to assist with the Aeropay issue and help resolve the situation. We sincerely appreciate your patience and understanding as we work to address this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.