Smilejustlove Reviews 53

I recently completed my first order with the brand. I forgot to use my discount code and so contacted customer service to ask how I could apply it retrospectively. The discount was immediately refunded to me with no fuss - lovely!

Quick delivery and easy returns .
Quality and finish on items excellent , clothes right on trend .

Very helpful customer support and all issues resolved quickly. Order received promptly too, days ahead of the estimated

Highly recommended! To be honest I was skeptical about purchasing from a Seller on Facebook but, couldn't have been more wrong. Bathing suits I purchased are lovely and fit perfect. The tracking and informing me of when package was being delivered was exceptional.

I have never ordered from this website before but omg the customer service is AMAZING! I ordered the wrong dress size and they were able to change it for me with no hassle or complains, I’m so pleased with my shopping experience

Hi, it is Sophia again. Thank you for your reply! Not sure why I can't reply to your reply so I have to edit the previous review.
You are a liar and whoever replies to my review represents your company - Smilejustlove: a company constituted with fraudulent employers & employees.
You never reply to my email after I request a return. I even checked my spam emails. The clothes I received don't match your size chart. Doesn't matter what style you mentioned, size M is size M, should not be like size small people can't even pull them on.
You completely lost your dignity and my respect. I already contacted my credit company for a dispute.
Not sure how far your company will go if it doesn't allow customers to return the clothes that don't fit?

Don't buy anything from this website. You will not get a return if the clothes don't fit.
I bought 5 items and they sent me 4. After I contacted them for a return, they sent me the 5th one.
The size is smaller compared to the USA. Returning seems impossible because they don't reply to my emails to provide me with the return address they mentioned on their website.

I returned the 2 shirts I bought for $98.00. Neither shirt fit. They refused to reimburse me so I’m calling them fraudsters.i would not recommend them to anyone.

Loved the dresses I received! Delivery took a bit longer than expected but it was near the holidays so that was probably why.
The quality of the items is much better than I was expecting! Great affordable dresses for all occasions.

Perfect quality, unique design and very fine and feminine collection. Elegance and beauty! In love !

Super cute products, good quality, arrived within a couple weeks. Glad I ignored the reviews!

The clothes are of very good quality, they fit great, they are adorable and exactly like the picture. This last point is precisely why I keep ordering from smilejustlove. They are consistent and I love it.

Out of all the clothes brands that I have tried smilejustlove is definetely one of my favourites. Their clothes are elegant and feminine which is such a rare combination these days

very bad experience...
as I received only one item out of total 2 pieces I bought.
several emails I sent but I can't received any reply.
help this can be solved and as I want to buy more from your shop.

Website was easy to use; i was able to apply discount coupon with no issues. I was able to find all items in color i wanted and size i wanted. This is my 6th order on this site; will gladly continue to shop here.

Speedy delivery. Also the quality of the clothes I got was really good. I also think their collection is very fashionable.

High quality product with a low price point. Sizes are true to size and customer service stands behind their product.

I am very pleased with the quality of merchandise on my first order, The styles are clever and fun and I just submitted my second order. I hope that I continue to be pleased with the quality of your merchandise

I love their customer service team, very responsive. I wanted something exchanged and it was done very promptly even though it was an online order.

Quality of fabric is great. It takes a little more time than other brands to arrive, but everything arrived on time.

I'll buy again

I love the sweater but the problem is it takes so long to receive the order . I have two orders please I like to receive before the holidays. Thanks