Smilehub Reviews 

373
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 372 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional staff and dentists are exceptionally thorough, friendly, and wonderful at putting nervous patients completely at ease during procedures. People also greatly appreciate the convenient weekend hours and quick emergency appointments that make scheduling dental care very easy for busy lifestyles. Some reviewers were not happy with the customer service, noting that staff could be unhelpful or difficult to reach regarding follow-up questions and administrative matters. A few consumers also mentioned experiencing rude behavior from some practitioners or feeling that their appointments were rushed and unsatisfactory.

What people talk about most

Staff

People report positive experiences with staff, highlighting that dentists and receptionists are welcoming,... See more

Service

Customers consistently note positive experiences with service, highlighting quick weekend and evening... See more

User experience

Clients share positive opinions on user_experience, highlighting that staff members are friendly, caring, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing staff as very helpful, friendly, and... See more

Booking process

Consumers find the booking process to be efficient, often praising quick scheduling for consultations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an exam, with a scale & polish under the PRSI scheme. Dr Michelle Conlon was super efficient and thorough. I was seen perfectly on time and with the late night and evening appointments, this is... See more

Rated 5 out of 5 stars

I booked a consultation to discuss teeth whitening and met with Rachel. I need an old root canal tooth bleached internally to bring back the whiteness of the tooth. Rachel went through the process ver... See more

Rated 5 out of 5 stars

Today was my first time at Smile Hub, there was a delay with my appointment but the situation was explained to me by a friendly receptionist. Dr Bishoy was friendly and professional, he explained ever... See more

Rated 5 out of 5 stars

I was looking for an emergency appointment due to a toothache and came across Smile Hub in Bayside. It was 8pm of a Saturday and I found an appointment for 09:30pm! When I got there I was seen straigh... See more


Company details

Written by the company

Smile Hub North Dublin is your premier dental care provider and clinic. The dental clinic brings a team of award-winning dentists who have trained in some of the world's leading dental schools. Smile Hub provides a wide range of dental treatments these include dental cleaning, dental exam, teeth whitening, general dentistry, cosmetic dentistry, dental emergencies, and so much more. Their main goal is to create a centre of exceptional dental excellence, where only the very high standards in modern dentistry are provided to every patient. Smile hub dental clinic in north Dublin can create beautiful smiles and improve a patient feeling of well-being. All fees for treatments are on the website. Book your appointment with their convenient online booking system.


Contact info

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(373)

373 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AVOID AVOID Just dont GO

AVOID AVOID AVOID Just dont GO ! 'Dr' laura probably THE worst person/dentist on the planet , leaving aside how she treats staff its how she talks to customers. Read the reviews below - ignore the 5* as they are staff and a quick check on linkedin will confirm that also look up Glassdoor wed site and see how she treats staff. Shes mor eintersted in talking about her fake awards that her parent company won that treat people. Mine was a root canal - she had me back 5 times 'whcih she said was nromal' (ive yet to get another dentist to say this is normal 5 visits for a root canal) didnt use enough drug to knock me out as id requested and PAID for so i came around and could feel the work going on. and root canal failed 6months after. Oh and as for the reply below (if they reply) itll be one fo 3 things 1. we never heard of ya (ive a pic of me in the seat) 2. we dont dicuss over the interent 3. come back and we'll fix the issue (not a hope)

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Shocking horrible experience

Shocking experience. The dentist was over 30 minutes late and the appointment lasted under 10 minutes, yet cost €130.

I was told I had a cavity and the immediate recommendation was to remove the tooth, with no effort made to discuss or explore other treatment options. It felt rushed and careless.

When I rang the clinic afterwards asking about alternatives or seeing another dentist for a second opinion, the staff were completely unhelpful.

Horrible experience overall — poor communication, poor service, and extremely overpriced for the level of care received. I would strongly advise others to stay away.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away from Laura Fee-Went to smile…

Stay Away from Laura Fee-Went to smile hub Bayside for emergency consultation for my daughter paid €100 ,established the tooth needed a surgical extraction ,dentist at the time gave a full explanation as to why and explained his college would be able to do it .
Appointment organised for 2weeks later earliest appointment possible,my daughter was in severe pain with broken tooth.
Arrived at appointment on time and checked in at reception sat down and was called back to reception and told I had to pay a consultation fee €100 before the dentist sees her.I explained she had already had a consultation there and we were here for an extraction.
He said you have to pay it again,I reluctantly paid it as it was necessary to get my daughter’s extraction done.
After 45 mins wait she was called I went to go in with her and was told I couldn’t to wait in waiting room which I did.
2 minutes later my daughter came out and said she won’t do the extraction and said she needs sedation.
I went in to query why this was a problem.
When I say Laura Fee attitude towards me was so rude and arrogant.She said have you seen her X-ray I said yes the other dentist has explained her tooth will need to be surgically removed and may have to be broken tooth get it out already.She refused to do it and I asked why we had been charged a consultation fee she said she is entitled to have a consultation and she said her staff that were there had to be paid ,the sedation nurse was there I asked can she sedate her and do it then as that what we were there for .she said no we can’t do it on the same day as it’s against the law.
Stay well away from this practice they are money hungry and absolutely Laura Fee is the most arrogant/rude person I have ever had to deal with

16 May 2026
Unprompted review

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