Smileactives Reviews 614

This product does not work and once I realized they had me on not only one but 2 autoships I tried to cancel which was almost impossible. I wasn’t able to log in and had to call to cancel. BEWARE

This company uses deceptive practices to sell its product. The come on price to get you started uses fine print that doesn't let you know you will not be charged $30 including shipping cost but $90 over three months and then it starts again 90 days later. The ad shows a large bottle but again after watching it again after shipment it let's you know again in small print at the bottom that the picture doesn't mean you will get this bottle.

Crappy product and crappy customer service…. Do Not Buy this product it is a complete waste of money.

You will get locked into a multi month subscription and they will not refund you even if you cancel after the first month.

What a total rip off. I had no idea I was going to be charged monthly installments of over $80.00 after I placed my initial order. The customer service is horrible and the product is lousy. Save yourself a great deal of trouble and money by NOT getting involved with this company.

Bunch of scammers. They enrolled me on a membership without my consent and continued charging me even though I called and canceled my subscription. Stay away from these thieves!

The worst company experience I ever encountered. Less than adequate product results! Canceled my subscription, which I never wanted, then have attempted 6-7 times to pay my balance. Foreign operators continue to get it wrong. Website is worthless. DO NOT GET BAMBOOZELED

If I could give zero stars I would. They sign you up for auto ship without your knowledge, even if you do not have an account. Then you have to create an account in order to cancel, but you have already been surprised with a new charge for over 70 dollars. Then when you go to cancel you somehow have a balance of 125 dollars that they want you to pay by installment or in full. Customer service is impossible. This is the biggest scam I have ever encountered. Not to mention the product does not work and it causes severe sensitivity. This is the absolute worst scammer on the internet.

I would rate this a ZERO if it were an option. The company's billing practices are horrible. You think you are signing up for an inexpensive BOGO offer, but it turns out to be a convoluted subscription that costs hundreds of dollars. On top of that, the product doesn't work!!! They do offer a 60-day MBG, but by the time you've given the product a fair shot, the return period is over. Customer service is oh so polite when they tell you, "Sorry for nothing".

Like the other consumers, this product does not work. And although I didn’t know they would continue charging my account, I canceled my ‘subscription’ in January. I have a confirmation email. Was charged again today. They refuse to cancel the payment. Stay away from Smileactive. The only reason they got a 1 star is you can’t review without one!

I’d give this product a minus 10 if I could. It does absolutely nothing 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 And when u order it, they just keep shipping u more and more and more even though u didn’t sign up for the subscription. And even after I emailed them and cancelled any future orders, they continued to send them and continued to bill my credit card. I used it everyday for six weeks, AND NO DIFFERENCE WHATSOEVER 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 SCAM SCAM SCAM !!!!!!!!!!!!!!!!!!!!! SAVE YOUR MONEY !!!!!!!!!!!!!!!

Simply put, Doesn't work! I saw no difference in the whiteness of my teeth using smileactives. In addition it took me several months to cancel a subscription I did not know I signed up for when I ordered what I thought was a sample. And finally, they LIE, in their ad they state 100% satisfaction, well how is it that this sight gives them a poor rating if 100% are satisfied. BUYER BEWARE!!!

WARNING!! Company is selling products that are harming consumers. I ordered this and used for about a week and it has caused serious gum damage and tooth sensitivity. The FDA needs to be alerted to this and investigate. I contacted the company and they said they would “probably” refund my money, minus the original shipping and handling, if I return the product back (also at my postage expense). This company shady (at best) and needs to be investigated, fined, and shut down.

Rating: ★☆☆☆☆

SmileActive did not work as advertised. I saw no whitening results despite following all directions. The trial period wasn’t completed, and I was never given the chance to request a refund before additional shipments were processed.

On top of that, my subscription was mishandled, pending products were about to ship without my consent, and I should not have to return anything to get a refund. Customer service was unhelpful and unresponsive.

This has been a frustrating and disappointing experience. I cannot recommend this product and do not trust the company’s claims or service.

This product is crap. I've used it 2 times a day for the last 4 weeks. There is absolutely NO DIFFERENCE. And, now I just saw they charged me for another shipment, which I DO NOT WANT. I certainly don't recall this being an automatic reship.

I was signed up for a subscription unknowingly. When I called to cancel they still charged my credit card. The product was horrible and made my teeth super sensitive and weak which led to a cracked tooth.

This website/product is a scam as well as a consumer nightmare. Somehow I've been charged for a monthly subscription that I didn't sign up for. And when you go to the website and try to "CHAT" to resolve your issue - you have to enter an email account to begin the chat. Ironic since I can't do that because I DON'T HAVE AN ACCOUNT! and there is a charge of $118 on my card. I will be reporting them to my credit card company as well as online review sites.

Scam outfit. Trying to charge me for additional money after I canceled the subscription. DO NOT get involved with this company.

Terrible experience, very difficult to cancel. Billed for 3 months without received their poor quality product. Several calls and emails finally agreed to stop billing. Buyer beware

Will never use this company again. I cancelled my subscription and after 6 months they started charging my card all over again… When you try to cancel they definitely give you the run around. THEY REFUSED TO GIVE BACK MY MONEY… Product works ok but I can easily use strips.. This is it. I am done.. WARNING. DONT USE THE SUBSCRIPTION. THEY ARE A RIP OFF..