Smile Hub, London Reviews 

599
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire team is exceptionally welcoming, friendly, and highly professional during every single appointment. Many people appreciate the clear explanations, thorough consultations, and detailed guidance provided throughout their various dental procedures. Consumers consistently note that treatments are handled with immense care, ensuring a remarkably comfortable and virtually painless process. Visitors often feel completely at ease and exceptionally well looked after, turning what could be a stressful occasion into a smooth and reassuring journey. Individuals looking for reliable care regularly express deep satisfaction with the outstanding support and consistently impressive outcomes they receive.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their exceptional professionalism... See more

Service

Users describe positive interactions with service, highlighting exceptional and thoughtful care during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly an... See more

Company replied

Rated 5 out of 5 stars

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and... See more

Company replied

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Judy and Shabana for a fantastic dental hygiene. I have old fillings on my front teeth with persistent stains and Judy always manages to remove them when other hygienists could not.... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dentist
  5. Orthodontist
  6. Teeth Whitening Service

Written by the company

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(599)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shaikho and Rebbi - dream team!

Shaikho and Rebbi did my wisdom tooth removal and the process couldnt have gone more smoothly! Shaikho is very friendly and made me feel at ease despite my anxiety about the procedure. Thanks so much to this wonderful team!

28 January 2026
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Many thanks Bonnie. Lovely to hear it all went so well for you. We will see you again soon.

Rated 5 out of 5 stars

Maria completed a full oral reset for…

Maria completed a full oral reset for me over multiple sessions, walking me through each stage in detail and with supporting oral hygiene guidance. Professional and objective without being critical. I couldn’t have asked for better treatment overall. Thank you

22 January 2026
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Chris for your review of Maria. We are so pleased to hear that you have been happy with the treatment and experience provided. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent care

Today, I visited Smile Hub Dental in Spitalfields. This was my fifth visit; however, I had not provided a review previously and felt it was important to do so now.

My hygiene appointment with Jasmine and Shabana was an excellent experience. They took exceptional care throughout the procedure, and Jasmine, in particular, performed her work to a very high standard. Her professional approach and patient care are truly commendable.

Both Jasmine and Shabana are valuable assets to Smile Hub Dental. I would highly recommend this clinic to anyone visiting for the first time. The environment is welcoming, and the overall experience reflects a positive and professional dental practice.

13 January 2026
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for your very comprehensive review of your hygiene treatment at Smile Hub Spitalfields. We are very grateful for the feedback and delighted to hear that your experience was 5* with Jasmine and Shabana.

Rated 5 out of 5 stars

As a new customer of the practice with…

As a new customer of the practice with complex dental issues I was extremely nervous about my first appointment. I couldn’t have been better cared for, from the welcoming reception to the tenacious work Kelly Jones put into getting my issues resolved and putting me at ease. The best dental work I have ever had - and to top it off my teeth are like new after seeing Sharadha Shebana and taking on board the professional advice to keep them healthy. Recommended here by my daughter and would highly recommend to everyone.

28 November 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Dear Angela. Thank you for taking the time to write such a comprehensive review of our team and for recommending us. Its much appreciated.

Rated 5 out of 5 stars

Great dental service

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly and helpful. It was my first appointment since moving from BUPA and the transition has been seamless. Long may it continue.

8 December 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for your review of Smile Hub. We are so pleaaed to hear of your 5☆ care from Kush and Fatma. We look forward seeing you again at the clinic.

Rated 5 out of 5 stars

Dr Sharaddha Khandelwal the hygienist…

Dr Sharaddha Khandelwal the hygienist made me feel so so comfortable and calm during my visit. I have high anxiety levels at the dentist and she made sure I was comfortable and kept my nerves at bay. There was little to no discomfort and she kept me reassured.

25 November 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Diane thank you for your review of your hygiene experience. We are so pleased that you felt that you were well taken care of.

Rated 5 out of 5 stars

Kush and Fatma were amazing

Kush and Fatma were amazing. Just been to a checkup and all clear. So different to how things were before I met Kush. Lots of repairs on toot canal, wisdom removal, front teeth damage. But kush systematically fixed it all with very little pain. And am not good with pain. Kush is by far the best dentist I have been to. Would highly recommend him. Am looking to continue on staying with him. Never had a pain free dental before. Teeth and gums healthy. Thanks to kush and the work done! :)

24 November 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Vidu for your very kind review of Kush and Fatma. Lovely to hear that your mouth feels healthy and comfortable after treatment. We will look forward to seeing you again at Smile Hub.

Rated 5 out of 5 stars

Professional & prepared

I had been looking for a new dentist for quite some time. In these situations, it is natural to feel skeptical and worry about not being satisfied after the first appointment. I was truly impressed by the efficiency and professionalism of Kush and his assistant, Saif. The welcome was excellent, and the initial consultation was thorough and comprehensive. Kush was able to reconstruct my entire dental history and answer questions that previous dentists had not been able to address. I am extremely satisfied with the consultation I received and feel I am in very safe hands. Highly recommended.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

I have just finished my Invisalign with Dr Hena and Kumari

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and the service by the rest of the staff at smile hub Spitalfields is always excellent. Dr Hena is a very nice knowledgable orthodontist and I cannot recommend her highly enough. Thanks a lot

7 November 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Chris for taking the time to review the service that Hena, Kumari and the rest of the team. We are so pleased to hear you had such a positive experience.

Rated 5 out of 5 stars

Excellent care

The staff were incredibly helpful throughout my treatment, and I'm really pleased with the results. Would highly recommend to anyone!

22 October 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Joe. Thanks for recommending us!

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my cleaning techniques was something I wish I’d been told years ago.

21 October 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Sue for your lovely review about our hygienist Sharaddha and the advice and care she has provided.

Rated 5 out of 5 stars

Very welcoming and friendly team

Very welcoming and friendly team
My hygienist was Reena Chelliah and she was really nice explained everything
Highly recommended and will definitely be back for future treatments

27 September 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for your lovely review of Reena. We will look forward to seeing you again.

Rated 5 out of 5 stars

Good staff

Good staff, friendly and competent

25 September 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for the review. Great to hear you were happy with the team and care you received.

Rated 5 out of 5 stars

Excellent customer service as always by…

Excellent customer service as always by Sharaddha & Rebbi. Clear guidance on oral health & areas of focus

29 August 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks Justin for reviewing your hygiene appointment with Sharaddha and Rebbi as excellent. We are pleased to hear that the guidance on your oral health was easily understood.

Rated 5 out of 5 stars

Invisalign at Smile Hub

Hena at Smile Hub was fantastic. She helped me through every stage of the Invisalign process and was there for me whenever I had any questions (and I had quite a few!). I couldn't recommend Hena highly enough! 😀

1 August 2025
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Patrick for your 5* review about Invisalign with Hena at Smile Hub. We are delighted you had such a great experience

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look