Our experience with Smiirl has been great since day one. The follow-up for the billing & delivery of our Facebook & Instagram counters was so efficient. Fast & secure delivery. Easy set-up via a user-... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely love our SMIIRL Facebook Counter! The quality is top-notch, setup was super easy, and seeing our follower count displayed in real time is such a powerful (and motivating) touch. It’s also... See more
I’ve been a Smiirl customer right from the beginning and have bought 4 over the years. They attract attention in a cool, non-intrusive way. They’re easy to set up – I even have a custom one that... See more
Company replied
I had difficulty connecting my Instagram counter. I sent an email and the team promptly responded back; scheduling me a time to review what was wrong. I was walked through fixing my settings. I’m not... See more
Company details
Written by the company
🇺🇸 Ten years ago in Paris, we launched Smiirl to bridge the gap between online engagement and physical spaces with our unique displays. “Smiirl,” a quirky blend of Social Media Integrated In Real Life, reflects our commitment to enhancing community connections for businesses. Initially focused on supporting small businesses, we’ve since expanded our mission to aid businesses of all sizes globally. As we celebrate a decade of innovation, we’re excited to keep the momentum going and make it clap for the next ten years! 🇫🇷 Il y a dix ans, nous avons lancé Smiirl à Paris pour créer des affichages qui lient le virtuel au réel, avec une touche unique. “Smiirl”, pour “Social Media Integrated In Real Life”, souligne notre désir de renforcer les communautés autour des entreprises. D’abord centrée sur les petites structures, notre mission s’élargit désormais aux entreprises de toutes tailles, partout dans le monde. Célébrons ensemble une décennie d’innovation et préparons-nous à applaudir pour les dix prochaines années !
Contact info
10 rue de Penthièvre, 75008, Paris, France
- support@smiirl.com
- smiirl.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For the price, QA is not good enough
For the price, the quality control was not upto standards. The wood on the inside had a minor damage.
2 January 2025
Great product, great company
Great product! Autoupdates, easy to use, the flip design looks great. People love watching it change, really fuels more follows/likes. Highly recommended! Great customer service too!
13 December 2024
doesnt work
16 December 2024
Reply from Smiirl
Hello Angelo,
We’re sorry to hear about your experience. Our team has already been in touch to assist you, and we have proposed a video call to resolve the issue together.
We’re still available and looking forward to your response to move forward. Please don’t hesitate to reach out!
Thank you very much for your feedback and understanding.
Best regards,
Smiirl Team
The product is cool
The product is cool, the purchase process was easy. The delivery of the product was fast.
The service seems to be kind and fair
14 December 2024
Setup process easy
The setup process was easy, and it quickly synthesized with my Instagram account. I just need to set a goal for myself now, in trying to get more people to follow my account to really see it in action.
18 November 2024
Great product.
Great product.. works as it should
Help's me keep my staff and followers updated on our Instagram count
18 November 2024
Good service and quick follow up.
30 October 2024
First Class Support!
First, I absolutely love their product and had specially ordered it to the US, then got it delivered to India! Second, I faced an issue with the counter and reached out to the team, their team is super responsive and gave me a step by step explanation of how to solve the issue, the issue was solved in less than 5 minutes and the counter is now as good as new! Kudos to you guys, love the experience :)
11 December 2024
Great tool
I've purchased two- one for Instagram and one for Facebook. We had the Instagram one for our grand opening event and it was such a hit I immediately ordered the second.
17 November 2024
Amazing product
I really like the product! the analogue counting of the pages just sounds amazing. And with the custom counter you can make your own implementations, the sky is the limit. Thanks to the customer service for the great help!
27 November 2024
Unprompted review
Reply from Smiirl
Hello Lara,
We are so so sorry, our software marked your email as spam. To be transparent, it rarely makes mistake, we feel terrible. Your Trustpilot review allowed us to retrieve your message. Please accept our sincere apologies.
We have already sent you an email via support@smiirl.com, we look forward to hearing back from you.
Thank you for your understanding!
Best regards,
Smiirl Team
When it works it works
When it works it works, when it does not it does not. Seems to be more not working than working these days.
20 November 2024
Unprompted review
Reply from Smiirl
Hello Warren,
Thank you for your feedback. We're sorry to hear about your experience. We’re always happy to help—feel free to reach out at support@smiirl.com, and we’ll gladly organize a video call to resolve the issue or explore alternative solutions.
Best regards,
The Smiirl Team
the unit works well and has helped…
the unit works well and has helped generate followers
14 November 2024
Unprompted review
We love our Smiirl here at Busch Pet…
We love our Smiirl here at Busch Pet Products! Our customers notice it all the time and some even log on to social media just to see the number go up! It was a great investment for us!
13 November 2024
Unprompted review
Great product and the ordering process…
Great product and the ordering process was quick and easy.
13 November 2024
Unprompted review
Good quality product and great delivery time
The custom product we received was made really well (7 digit custom counter) we're happy with the function and quality and the delivery time was surprisingly fast (12 days).
5 August 2024
Unprompted review
It is so fun to watch customers realise…
It is so fun to watch customers realise that our Smiirl's update in real time. Sometimes they like and unlike just to watch it change. It's absolutely fabulous! Our Smiirl's add a whole new dimension to our customers experience in our store.
1 November 2024
Unprompted review
Smiirl TikTok Counter on Live Show
I use the Smiirl TikTok counter on my Sunday NFL Live Show each week where I give fantasy football advice to 30,000 people! Everyone loves hitting that follow button to see the flaps on the counter move up. I promote Smiirl each week because I believe that every content creator should have this product as motivation to create continuously awesome content for your fans.
10 November 2024
Unprompted review
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