Really impressed with the company how quick they turned our application around. Spoke to their assessor who was really useful and helpful. High recommend
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
they don't print the terms until you sign up then you see this You warrant that you are legally authorised to bind your business. If required documentation is not provided within 21 days, we may... See more
I would highly recommend SMAS. Our assessor Joanne was fantastic. Service was quick, very supportive & helpful. All year support if required & they always call you back. Its a shame other accredit... See more
Company replied
Very easy company to deal with and offer constructive, friendly advice. Application was straight forward - Will not hesitate to use them again next year.
Company replied
Company details
Written by the company
Smas is a member of Safety Schemes in Procurement, SSIP and a CITB training provider. We are a H&S Assessment and training organisation that takes great pride in our professionalism, customer service and efficiency. Working with many of the major UK housebuilders we have developed experience and expertise in new build construction but we also deal with many other construction organisations.
Contact info
3rd Floor The Merchant, 45 Notte Street, PL1 2AG, Plymouth, United Kingdom
- 01752 697375
- info@smasltd.com
- smasltd.com
4.5
Excellent
253 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
updating smas
completing the asssesment on line is now very simple with logical easy to follow steps
6 November 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Richard
Simple and speedy process
I recently finished re-submitting our Health and Safety information for renewal as a Principal Contractor. It was my first time doing it so I didn't include all the information that was needed first time. SMAS came back within a few days highlighting what was needed and once submitted the company was approved the next day! I was very impressed with the speed of service and the simplicity of the process.
5 November 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Henrietta, great to hear you found our service both quick and simple.
Our accreditation ran out in September…
Our accreditation ran out in September of this year after five months of 'lockdown' where some of our operatives training certificates went out of date, this has caused many issues regarding renewals.
With this explained to your staff, the flexible approach in initially extending the renewal date was appreciated, however further discussions with our training provider has resulted in training dates now attained, this knowledge has allowed you to approve our renewal 'worksafe' certificate.
The process has been an experience effectively caused by the corona-virus and the protracted lockdown period for both our training providers and ourselves, but with your help and consideration we have achieved our goal.
Thank you
Kind regards
Brian Lambert
Blackstone Contractors Ltd
3 November 2020
Unprompted review
Reply from Smas Worksafe
Thank you for the 5-star review Brian and good to hear we were able to help during this difficult period.
Great company and easy to work with to…
Great company and easy to work with to acquire our accreditation. Thank you
23 October 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Gareth.
Great job done by SMAS
Great job done by SMAS, very informative and fast to respond. The process was easy and painless with professional advise throughout! Highly recommended.
18 October 2020
Unprompted review
Reply from Smas Worksafe
Thanks for a great review Anthony, great to hear you'd recommended us too!
Excellent service.
We are a small company and greatly appreciated the excellent knowledge, professional but friendly service and assistance we received at all times during our renewal and very happy to recommend to others.
15 October 2020
Unprompted review
Reply from Smas Worksafe
Thanks for a great 5-star review Mike, glad to hear you'd recommend us!
Great Service
Really helpful when completing the review. Couldn't have done more. Thank you
2 October 2020
Unprompted review
Reply from Smas Worksafe
Thanks for a great 5-star review Charlotte
A real professional and helpful…
A real professional and helpful company, We have been dealing with SMAS for a number of years, they have never changed their attituded, always there to guide you through with experience and people skills.
23 September 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the great 5-star review Mr Jones and great to hear of you enjoy coming back to us every year.
No probs
No probs, quick and easy and all online saving lots of posted paperwork!
22 September 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Tony and glad you found the online assessment so easy.
Fantastic and straight forward
Fantastic and straight forward
Brilliant service
21 September 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Lynne
The SMAS website is so easy to use.
The SMAS website is so easy to use and the staff are so quick to respond with help if needed.
17 September 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Ray
great portal
This portal was very user friendly and also explained what to do step by step.
15 September 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Anoushka
Very Helpful and supportive
I choose SMAS as my preferred accreditation being one of the more recognised experts in H&S.
My consultant throughout was very helpful and supportive and always at the end of the phone.
Would recommend to any size company
5 September 2020
Unprompted review
Reply from Smas Worksafe
Thanks for a great 5-star review Craig.
Straightforward to complete
Straightforward to complete, easy to follow instructions
25 August 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Anita
Great Service
our Smas application was easy and quick to obtain.We provided all the information which was asked for and within a couple of days Smas contacted us to let us know our application was successfull.
19 August 2020
Unprompted review
Reply from Smas Worksafe
Great to hear of your experience Stephen and thanks for the 5 stars
Very friendly staff quick very good…
Very friendly staff quick very good experience was undated all way round highly recommended
19 August 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5-star review Julie
Easy and efficient process.
29 July 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5 stars Lyndsey, much appreciated.
I found the web site a little confusing…
I found the web site a little confusing to start with.
28 July 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the feedback David and for the 4 stars
The annual renewal process was…
The annual renewal process was straightforward
27 July 2020
Unprompted review
Reply from Smas Worksafe
Thanks for the 5 stars Richard
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.