Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more
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Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.
Contact info
626 Lorimer St, 3207, Fishermans Bend, Australia
- 0419344274
- thomaswatson@jadavey.com.au
- smartwellness.com.au
Replied to 100% of negative reviews
Typically replies within 24 hours
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Staff were excellent
I had an issue with an online purchase of one of their Blood Pressure monitors from their web store (my fault) that the staff actively helped sort out.
Delivery was also fast and it was packaged well.

Reply from Smart Wellness
Not totally impressed
I liked the response and quick delivery time.
I wasn't too pleased with the fact that when I decided to purchase my Smart Wellness product I got an email telling me that I was eligible for a 10% introductory discount. When I asked about this discount I received a response saying that the product I wanted wasn't eligible for the introductory offer because the price was already discounted.
This seemed odd to me as I thought the purpose of offering an introductory discount was to urge the prospective buyer to make a decision. In any case, I note that many of the products on the Smart Wellness website were shown as being discounted. In my opinion if a company is prepared to offer an introductory discount for first-time buyers, they should be prepared to stand by the discount even if the chosen product is discounted already.

Reply from Smart Wellness
Although there was an Issue with Your…
Although there was an Issue with Your Delivery Service it was Resolved Quickly and Efficiently by Jess. The Problem was Not Your Company’s Fault it was the Delivery Service Fault Completely. Jess is a Real Asset to Your Company.

Reply from Smart Wellness
Fantastic Service.
The speed and efficiency that my order was processed and delivered was outstanding.

Reply from Smart Wellness
OMRON BP Cuff
I was very pleasantly surprised by how quickly my order was delivered. Packaging was secure, and the BP cuff was as described. Worked straight off!!

Reply from Smart Wellness
A consistently excellent online…
A consistently excellent online retailer. Every purchase has met my expectations with exceptional brand quality, fast delivery, and great communication.
I bought a blood pressure monitor…
I bought a blood pressure monitor during the Black Friday sale with $100 off the normal price. The purchasing process was simple and straightforward, and the item was delivered very quickly. The item was brand new, very well packaged and exactly as described.
Item was exactly as described and…
Item was exactly as described and arrived earlier than I expected
Omiron blood pressure
Easy to use, works great, exactly as shown, would recommend this product.
On time delivery easy to use web site
On time delivery easy to use web site. Quality product trusted brand .
The item was delivered really fast.
Absolutely excellent service
Absolutely excellent service - purchased one day on line, delivered the next by courier - can't ask for much better than that!! Thank you.
Omron quality, great price and service
I purchased a quality Omron Blood Pressure Monitor from Smart Wellness. The online ordering and delivery process was very easy and efficient from start to finish.
Arrived very fast
Easy to order, arrived very fast.
Have now used it. I like the symbol that tells you if you have the cuff on properly. The brand was recommended by my doctor, and the model is the same as used in their clinic.
Great price although I did get it on…
Great price although I did get it on sale. Super fast postage!
I got my blood pressure monitor within…
I got my blood pressure monitor within 2 days, happy with 😊. The price point was also much better than some of the other vendors selling the product.
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