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Smart Storage Reviews 597

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill. Many people highlight the high quality of the products and the excellent service received from start to finish. Consumers are particularly impressed with the efficient installation process, the meticulous attention to detail, and the tidy work ethic of the fitters, who often leave the work area spotless. The user experience is frequently described as smooth and stress-free, with many appreciating the clear communication and the outstanding final results that perfectly utilize their space.

What people talk about most

Staff

Clients share positive opinions on staff. Customers frequently praise the fitters, such as Eoin, Dragan, Jim,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Quality

Consumers find quality to be positive. Many reviewers are thrilled with the outcome, describing the work as... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with their new... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eoin fitted our under stair storage. He measured and advised what storage boxes would suit us best. He was excellent. He left the hallways spotless and we couldn’t be happier with the end result.

Company replied

Rated 5 out of 5 stars

Brilliant experience from start to finish. Extremely prompt and personal reply to my enquiry. The fitter Jim was brilliant. He came exactly he was supposed to come, protected my floors and left my hal... See more

Company replied

Rated 5 out of 5 stars

From the initial contact with smart storage, dealing with Gavin in sales to today having Dragan coming to fit the storage for us, the experience has been top notch. Gavin was super friendly and answer... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from end to end with Smart Storage. Alibhe in the office is a star, so efficient and lovely. I was able to get a date for installation easily. Kelvin arrived exactly on time and w... See more

Company replied


Company details

  1. Furniture Maker
  2. Carpenter

Written by the company

We are Ireland's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

5.0

Excellent

TrustScore 5 out of 5

597 reviews

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Rated 5 out of 5 stars

I’m absolutely thrilled with the…

I’m absolutely thrilled with the under-stairs storage unit that Dragan installed for us – his workmanship is outstanding! The unit is not only beautifully designed but also extremely practical, perfectly blended in our space with every inch of space used efficiently. It’s clear that Dragan takes great pride in his craft, and the quality of the finish really shows. Sense of humor 10 stars out of 5 😁

Maeve from customer service was an absolute pleasure to deal with from start to finish – friendly, responsive, and always happy to help.

I would highly recommend the company!

14 July 2025
Unprompted review
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Reply from Smart Storage

Thank you so much for your absolutely wonderful review Oxana! We're absolutely thrilled to hear how delighted you are with your new understairs storage unit. Your high recommendation means the world to us.

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

Fantastic professional service

Fantastic professional service. Quick and pleasant.

14 July 2025
Unprompted review
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Reply from Smart Storage

Thank you for the fantastic review Chris! Your high praise means a lot to us.

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

I had my under stairs storage fitted…

I had my under stairs storage fitted yesterday. Pat was the man that fitted it. He was excellent. I had ordered a 3 drawer unit but ended up getting the 6 drawers. He Explained everything in detail. He took genuine pride in his work and the result was great. He was an absolute gentleman to deal with and cleaned up afterwards.

10 July 2025
Unprompted review
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Reply from Smart Storage

Thank you so much for your fantastic review Yvonne. We're so pleased you're happy with your new unit.

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

Had my smart storage installed today

Had my smart storage installed today. Delighted with the service and craftsmanship. Finish is perfect and can be painted. Work area was left clean and tidy. Would absolutely recommend to a friend.

9 July 2025
Unprompted review
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Reply from Smart Storage

Thank you so much for your fantastic review Natalie! We truly appreciate your recommendation.

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service. So happy with the amazing job Jim did. He worked so hard all day. Started at 8 am and never stopped!!!!
Brilliant use of every inch of space under the stairs🎉🎉🎉
Thank you…..

8 July 2025
Unprompted review
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Reply from Smart Storage

Thank you for your fabulous review! We really appreciate your kind words Marion.

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

Extremely friendly

Extremely friendly, helpful and efficient Fitter - Chad who came and transformed our understairs area. His work was precise, clean and we are delighted with the result and would highly recommend Chad and Smart Storage from start to finish.

3 July 2025
Unprompted review
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Reply from Smart Storage

Thank you so much for your fantastic review! It's wonderful to know that you are delighted with the result.

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

Outstanding Work

Paul and Tef did an amazing job on a difficult space and installation. The space was awkward, but they managed it with such skill, they linked in and communicated with me and tailored everything to my needs. They were professional, on time, and clearly take pride in their work. Easily some of the best tradesmen I’ve worked with. Highly recommended!

4 June 2025
Unprompted review
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Reply from Smart Storage

Thank you so much for your incredibly kind words! We're thrilled to hear that Paul and Tef provided such excellent service and skillfully managed the installation in your unique space. They truly are dedicated to their craft, and it's wonderful to know their professionalism, communication, and pride in their work made such a positive impression. We'll be sure to pass along your high praise to them. We truly appreciate your feedback and hope you are enjoying your new under stairs storage unit!

All the Best,

The Smart Storage Team

Rated 5 out of 5 stars

Tallboy and 3 drawers.

I got a tallboy and 3 drawer unit from Smart Storage. The fitter came promptly at 8am as scheduled. A lovely friendly guy. He was very efficient and thorough and left the hallway very clean. The storage solution looks really well and holds a huge amount of items. I'm very pleased with my decision to go with Smart Storage and would recommend.

11 March 2025
Unprompted review
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Reply from Smart Storage

Thank you so much, Demelza, for your fantastic review! We're delighted to hear how pleased you are with your new 3 drawer tallboy unit from Smart Storage.

It's wonderful to know our fitter was prompt, efficient, and thorough, and that they kept your hallway tidy during the installation. We're especially happy to hear the storage solution looks great and is so practical for your needs.

We really appreciate you choosing Smart Storage and for your recommendation!

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

I love my new Smart Storage

I love my new Smart Storage! The guys Pat and Mikhail arrived on time, were very professional and friendly and explained everything to me as they went along. They cleaned up afterwards too which was so lovely. Overall an easy experience from Francis in Sales to Pat the installer - highly recommended

10 March 2025
Unprompted review
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Reply from Smart Storage

Thank you so much, Debbie, for sharing your wonderful feedback! We're absolutely thrilled to hear how much you love your new Smart Storage.

It's fantastic to know that Pat and Mikhail were on time, professional, friendly, and took the time to explain everything during the installation. We're also delighted they left everything tidy afterwards!

We truly appreciate you highlighting the entire easy experience, from sales to the installation team. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Graham who fitted our 6 drawer unit was…

Graham who fitted our 6 drawer unit was a gent to deal with and extremely professional. Extremely neat and very tidy installation. We are delighted with the storage system I would highly recommend SmartStorage to anyone. Also Francis from the sales team was very efficient and extremely easy to deal with from the get go. Delighted with the service.

24 February 2025
Unprompted review
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Reply from Smart Storage

Thank you, Aoife! We're delighted to hear that you're happy with your storage system. Graham and Francis will really appreciate your kind words. Enjoy your new storage, and thanks for recommending SmartStorage! 😊

Rated 5 out of 5 stars

Neat, Tidy, Brilliant Storage

Joe, who fitted our 3 drawer unit arrived on time and did a fantastic job. Extremely neat and very tidy installation. We are delighted with the storage drawers as accessing items under the stairs was very difficult before. I would highly recommend SmartStorage to anyone.

6 January 2025
Unprompted review
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Reply from Smart Storage

Thank you so much for your kind words! We're thrilled to hear you're happy with storage unit! Your recommendation means a lot to us. If you need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

Stellar customer service

All of the staff with whom I interacted from Smart Storage - from the schedulers who communicated via email and phone to the installer who did the work - were clear, prompt, and stuck to the promised schedule. I was very happy with every aspect of my experience with Smart Storage.

7 January 2025
Unprompted review
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Reply from Smart Storage

Thank you for your wonderful feedback, Kevin! We’re so glad to hear that you had a positive experience with our team from start to finish. It's great to know that our communication and punctuality met your expectations. We appreciate your support!

Rated 5 out of 5 stars

Amazing use of space

Delighted with the under stair storage, amazed so many drawers could be fitted as I needed space for tumble dryer, fitter, Kevin, very chatty and friendly.. did abreast job, definately recommend..

6 November 2024
Unprompted review
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Reply from Smart Storage

Thank you, Michelle, for your fantastic review! We're absolutely delighted to hear how pleased you are with your new under-stair storage and how much space it has created, especially for your tumble dryer.

It's wonderful to know our fitter was friendly and did a great job. We always aim to maximize space efficiently, and we're thrilled that we could amaze you with the number of drawers fitted!

We really appreciate your recommendation!

All the best,

The Smart Storage Team

Rated 5 out of 5 stars

Excellent service

Fantastic service. From the first initial enquiry with Mark to installation.
Excellent service from all the team and would highly recommend.

22 October 2024
Unprompted review
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Reply from Smart Storage

Many thanks, Lyn, for sharing your kind words and experience with us, much appreciated!

Rated 2 out of 5 stars

We were given an initial quote that…

We were given an initial quote that then went up by €300, from €1600 to €1900 because we were told the space was bigger and needed an extra door. It was a 6 drawer unit with double doors. The double doors just go into an empty space. There are no drawers or rails supplied. The internal wall of it comes unpainted . Unpainted MDF just looks cheep and nasty. They made a big fuss of giving us free hooks which would be a couple of euro.
The fitter was in and out in under 4 hours. He had to take part of the stairs off and did a hatchet job of putting it back.
The units are primed which means they have to be painted, as does the area around the stairs.
All in all it is neat and the fitter did a good job but VERY OVERPRICED. I expected a finished painted job and a really excellent finish.
I did phone the sales team before the job was finished but it went to answer machine and no call was returned.
You have to pay the balance automatically whether you are happy or not with the job.

18 October 2024
Unprompted review
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Reply from Smart Storage

Hi Deb,
Thank you for your recent purchase and for this feedback. We are so pleased to hear the fitter did a good job. We are sorry to hear you find out unit is overpriced. We have found we are very competitively priced in regards to our product. Apologies that you did not receive a call back when you had contacted us previously. Our customer service team will be in touch shortly to discuss this further.

Best Regards,
The Smart Storage Team

Rated 5 out of 5 stars

They did an amazing job from start to…

They did an amazing job from start to finish. I couldn’t fault them at all. I would definitely recommend smart storage to anybody. You do not have to worry about cleaning up as they do all of that for you.

25 September 2024
Unprompted review
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Reply from Smart Storage

Thank you so much for your kind words, Anne! We're thrilled to hear you had a great experience from start to finish. It was our pleasure to handle everything for you. We really appreciate the recommendation! 😊

Rated 5 out of 5 stars

I highly recommend this service

I highly recommend this service. Mark was an absolute gentleman, taking the time to thoroughly discuss my options and always returning my numerous calls. The customer service was exceptional from start to finish, and he was very pleasant to deal with.

26 September 2024
Unprompted review
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Reply from Smart Storage

Thanks so much, Hannah! We're thrilled to hear Mark took great care of you. We appreciate the recommendation! 😊

Rated 5 out of 5 stars

We are absolutely delighted with the…

We are absolutely delighted with the service and attention we received from Francis and the team . From the first contact he was so helpful. We arranged a date for fitting and the fitter arrived on time and was very professional, done a amazing job. We had to make a small alliteration to the original plan ,and the fitter was so helpful. Excellent service in every way. Highly recommended.

26 September 2024
Unprompted review
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Reply from Smart Storage

Thank you for the fantastic review, Timmy! We're so pleased Francis and the team could provide a seamless experience for you. We appreciate the recommendation! 😊

Rated 5 out of 5 stars

Highly recommend

Had our understairs storage unit installed on Tuesday and delighted with it. Very tidy workman ship and good quality. Johnny the fitter was a lovely person to deal with, very courteous and left the place spotless. Thank you to Lourdes in the office, who was not only lovely to deal with but a great help when deciding on a under stair storage company. We had complements on the carpentry already from other tradesmen. Would recommend smart storage.

3 September 2024
Unprompted review
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Reply from Smart Storage

Thank you for the lovely feedback, Louise! We're thrilled you're happy with the under-stairs unit and our team's work. We'll pass along your kind words to Johnny and Lourdes. Appreciate the recommendation! 😊

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