SmartSeal Ireland Reviews 469

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting that they consistently deliver the promised results and restore surfaces to a like-new condition. Many consumers also highlight the excellent quality of the products and the ease of application. The delivery service is consistently described as fast, prompt, and efficient, with many appreciating the quick turnaround times. The ordering process is also commended for being straightforward and user-friendly. However, some people experienced issues with delivery, with a few instances of products arriving earlier than expected when no one was available to receive them, or, conversely, significant delays in receiving their orders. A small number of customers also felt that the product consumption estimates were inaccurate for older, more porous surfaces, leading to patchy results and the need for more product than anticipated.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and effectiveness of... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the prompt and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

Order

Clients share positive opinions on the ordering process. Customers found it easy to order through the website... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent handling of situations from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product arrived very quickly . The roller and bucket were very good quality and they made application smooth. I used it on both sandstone and limestone patio, the limestone did not require a second c... See more

Company replied

Rated 5 out of 5 stars

I got great support from the smartseal team in deciding what product to use on my 10 year old natural stone patio. George Mizon and his team and his colleagues in the depot in Armagh gave excellent pr... See more

Company replied

Rated 5 out of 5 stars

I used the Extreme Patio Cleaner to clean a 90 year old pathway to my house. While it took two treatments and a good power hose, it fully cleaned all of heavy black lichen that had been there for at l... See more

Company replied

Rated 5 out of 5 stars

Great product did exactly as stated on your website. It's the second product I have used in your range, I used the natural sandstone sealer dry finish and it has given outstanding protection to our pa... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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Rated 5 out of 5 stars

Absolutely oustanding product

Absolutely oustanding product. I have tried many other products and ways to clean my sandstone but none have ever achieved the result of the Extreme Patio Cleaner you have. I definitely recommend this product to anyone considering it or wondering if it will work. IT WILL ! My sandstone had very deep and bad black lechin growing in it and this product has removed 95% of it. I will reapply before winter again and I have no doubts it will work. Thank You its 5***** from me.

18 May 2024
Rated 5 out of 5 stars

Delivery Query

I had a query regarding a delivery an online purchase. Rob was quick of the mark in phoning me to resolve. He was very professional and my query was dealt with a very efficient manner which, in turn creating excellent customer support experience. Thank you. Highly recommend this company for quality products, efficient delivery and follow-up customer service.

22 May 2024
Unprompted review
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Thanks for your review Clyde, much appreciated. We will pass on your comments to Rob. regards, Emma@Smartseal

Rated 5 out of 5 stars

Communication was great regarding delivery

Barry followed up and kept me up to date regarding our delivery great communication thanks again!

12 May 2024
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Hello Fiona, my apologies for this. i understand our colleague based in Ireland Barry Cotter has been in touch and your delivery is expected tomorrow. Sorry for the delay. Regards, Emma@Smartseal

Rated 4 out of 5 stars

Great service

Great service. Fast delivery, quality products. On line videos were extremely helpful. Slightly on the the expensive side is the only negative but will b worth the money if it lasts.

30 April 2024
Rated 5 out of 5 stars

Returning customer …

This was my second time to order a sealant for imprinted concrete. The first time was 3 years ago and at that time I spoke to a very helpful man (whom I think was Barry from Northern Ireland) who advised me on the best way to clean and restore very badly discoloured and stained imprinted concrete. I was delighted with the results and so 3 years later I just needed sealant to maintain it. The whole process was very efficient an email confirmed my order immediately then another followed within hours saying my order was being processed and the sealant was delivered within 2 days. I would recommend Smartseal to anyone for both service and quality of product and well deserving of 5 stars.

30 April 2024
Rated 5 out of 5 stars

Excellent

Did exactly what it said it would do. Killed the moss and weeds

28 April 2024
SmartSeal Ireland logo

Reply from SmartSeal Ireland

Hi,

So pleased you are happy with the results of the Green Clear.
Thank you for taking the time to leave a 5* review.

Kind Regards,
Emma@Smartseal

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