While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Have been waiting now for 2 months for the results and still nothing. Feedback is that they are waiting for labs in USA to analyse and are chasing it up. Hopefully just inefficient rather than a scam but not holding out much hope
Company was efficient at preparing and issuing results although a bit slow.
Have spoken to members of staff in recent weeks and found information quite non specific for those who have little knowledge on the subject of Nutrition/Microbiome..
Sibo test was quick and a positive experience, although lacking in specificity, ie HS2 read, in my mixed result for SIBO.
Genova stool results were concise, but not as clear as I would have wished in regards to Inflammation/Occult Blood for example? not stated, will take this up with EMMA..
Kellie was an excellent customer support. Help me with my lost package that I haven’t received. She addressed the solution clearly. I was so worry, now I felt better and happy to chose this company for my daily vitamins supplements.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
