Oustanding communication and great…
Oustanding communication and great customer service. They also added an extra free treat for my dog in my order. Thank you again :-)
1 June 2023
Unprompted review
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Company details
About Smartdog.dk
Information provided by various external sources
'Den gode kundeoplevelse' er meget vigtig for os.
Fremragende kundeservice er et af nøgleordene i vores filosofi. Det er ekstremt vigtigt for os, at give vores kunder en god oplevelse.
Gratis fragt og levering ved køb over 499,-
Køber du for mere end 499,- belønner vi dig med en gratis gave og fri levering.
Kvalitet til lavpris
De bedste produkter til den bedste pris. - Så enkelt er vores budskab.
Vi har et unikt produktsortiment med kendte brands, og håndplukkede produkter fra alle verdens hjørner. Vi tilbyder unikke kvalitetsprodukter til unikke priser.
Contact info
Måløv Værkstedsby 59, 2760, Måløv, Denmark
- 69132132
- kontakt@smartdog.dk
- smartdog.dk
False advertising
Very fast order processing and delivery. But very badly built on the website. I ordered some training pads, and qhilst on the picture is written a 50 and I thought, wow that's a good deal! Bought 2, packs of trixie training pads just to find out after opening the package that there ONLY 10 inside. False advertising, since i got to the website through the pictures on Google. Also no info in the title or the description. One has to go to the specifics to get to the real info. Super dodgy, very unsatisfied customer.
6 January 2023
Unprompted review
Reply from Smartdog.dk
Hello CR,
I am sorry for the bad experience that you have had. We do try our best to describe the products as correctly as possible, and it is stated in the description the number of pads in each package. We will of course change the pictures so no misunderstandings will happen in the future.
I hope after all that we will to be able to welcome you back again. If you send us an E-mail on Kontakt@smartdog.dk or phone us: 69 132 132, we will see if we can find some compensation for you.
Hope to hear from you.
Regards Merle / Smartdog.
Super god service 👍
3 April 2020
Unprompted review
God service 👌
6 May 2019
Unprompted review
Fast Delivery; Product as presented online
14 March 2016
Unprompted review
Reply from Smartdog.dk
Hej Raluca,
Tak for din anmeldelse. Den er vi meget glade for :-)
Du kan altid forvente hurtig levering, når du køber vare fra os.
Når du bestiller senest kl. 12.00 på hverdage bliver din ordre afsendt samme dag.
In English:
Hi Raluca,
Thank you for the review - We really appreciate it :-)
You can always expect fast delivery, when placing an order at Smartdog.
When ordering before 12.00 on business days, we will ship the order the same day :-)
Hope to see you on our webshop again :-)
Best regards / Med venlig hilsen
Smartdog
Reply from Smartdog.dk
Hej Bent,
Vi takker mange gange for den fine anmeldelse.
Vores service betyder uendelig meget for os, så det er skønt at du har oplevet en god service fra os.
Vi håber du kigger forbi vores webshop igen.
Med venlig hilsen
Smartdog
Reply from Smartdog.dk
Hej Lisette,
Mange tak for den gode anmeldelse - Den er vi naturligvis meget glade for.
Vi gør alt hvad vi kan for at give vores kunder en god oplevelse :-)
Håber du nyder sommeren :-)
Med venlig hilsen
Smartdog
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