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Smart Dental Care Reviews 

1,821
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and dental teams are incredibly friendly, welcoming, and professional, making everyone feel completely at ease during visits. People truly appreciate how thoroughly procedures and treatments are explained beforehand, ensuring a very smooth, comfortable, and reassuring appointment every single time. Some reviewers were not happy with communication difficulties, citing occasional delays in getting through on the phone or securing prompt appointments when urgently needed. A few other people also experienced unexpected changes to their assigned practitioners or felt that certain treatments felt rushed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Users describe positive interactions with service, highlighting the friendly staff, prompt emergency... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that appointments are easy to make... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are caring,... See more

Booking process

Clients share ambiguous opinions on booking process, with many consumers praising the fast, straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always been made to feel welcome at the Longridge practice. Tracy on reception is friendly & helpful. The dentist has always explained everything before starting treatment, when needed, at routine app... See more

Company replied

Rated 5 out of 5 stars

I have been with this same surgery for over 32 years now, in all that time I have never had a bad experience, I really look forward to going to my appointment. Due to the dental advice I’ve been gi... See more

Company replied

Rated 5 out of 5 stars

My experience at this practice is excellent and is, in the main, due to always having appointments with the same dentist. Both Dr Khalil and her dental nurse are always friendly, welcoming and Dr Khal... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each... See more

Company replied


Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Implants Periodontist
  5. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(1,821)

1,444 reviews in the last 12 months

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Rated 5 out of 5 stars

The team at longridge are friendly and…

The team at longridge are friendly and welcoming. The dentist that seen me was excellent. Explained every step of the treatment . No complaints at all. Thoroughly recommend .

26 August 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your lovely feedback. We’re delighted to hear that the Longridge team made you feel welcome and that your dentist clearly explained each step of your treatment. We truly appreciate your recommendation.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Wonderful experienced and thoughtful…

Wonderful experienced and thoughtful Dentist. Neha made me feel safe and confident.

24 August 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your lovely feedback. We’re delighted to hear that Neha made you feel safe, comfortable, and confident during your visit. Your kind words are truly appreciated.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Very friendly Staff

Very friendly Staff, even though i was afraid they still took Very Good care of me and my daughter

20 August 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your kind feedback. We’re delighted to hear that our friendly team helped you and your daughter feel comfortable and well cared for, especially when you were feeling nervous.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

quick prompt service

quick prompt service

24 August 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear that you received prompt and efficient service. We truly appreciate your kind words.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Excellent staff who genuinely tried yo…

Excellent staff who genuinely tried yo ease my anxiety , I needed emergency treatment and they were so efficient at getting me quick appointments . Dr Zuzanna and her dental nurses are a credit to dentistry , gentle , taking time to explain everything and allay my fears . Reception staff were extremely efficient and lovely , can thoroughly recommend

20 August 2026
Unprompted review
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Reply from Smart Dental Care

Dear Patient,

Thank you for your wonderful feedback. We’re delighted that our team helped ease your anxiety and arranged your emergency appointments so promptly. It’s lovely to hear that Dr Zuzanna, her dental nurses, and our reception team made you feel comfortable, reassured, and well cared for.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

The staff are very professional

The staff are very professional

21 August 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your kind feedback. We’re pleased to hear that you found our staff professional and appreciate you taking the time to share your experience.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

I had a great experience they had me at…

I had a great experience they had me at ease and looked after me ,made me feel relaxed as I was very nervous, I would give them 10/10 great dentist.

21 August 2026
Unprompted review
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Reply from Smart Dental Care

Dear Patient,

Thank you for your wonderful feedback. We’re delighted to hear that our team helped you feel relaxed and at ease, especially as you were nervous. Your 10/10 rating means a lot to us!

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

I have used this dentist for over 20…

I have used this dentist for over 20 years now, having fairly recently moved house 60 miles away. Dr Wilson is always so positive, welcoming and friendly as are all the staff there. Would highly recommend to anyone and dread the day when I am unable to travel

20 August 2026
Unprompted review
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Reply from Smart Dental Care

Dear Patient,

Thank you for your wonderful loyalty over the past 20 years. We’re delighted to hear that Dr Wilson and the team continue to make you feel so welcome and cared for, even after your move. Your recommendation and continued trust mean a great deal to us.

Best Wishes,
Smart Dental Care Team

Rated 1 out of 5 stars

I did really love this dentist when I…

I did really love this dentist when I first started going and recieving my treatments I couldnt fault it. How ever when it came to making my dentures and attending my hygienist appointment they sadly fell short.
Months later my gums are still bleeding , I have constant mouth ulcers from incorrectly made dentures. I attended multiple times to have them re adjusted but each time they are adjusted the fit gets worse. I got to the point where I have stopped attending now because ive wasted my money on dentures that are not usable and im having save up again to go elsewhere to get better fitted ones. Also one of the permenant fillings I had fell out in less than a week and has left me with a big gap.

26 March 2026
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Reply from Smart Dental Care

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Excellent staff service

Excellent staff service. Clear explanations in regards to treatment. Easy booking process.

13 August 2026
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Reply from Smart Dental Care

Thank you for your lovely feedback. We’re delighted to hear that you received excellent service from our team and that the treatment was clearly explained to you. It’s also great to know that you found the booking process easy and straightforward. We truly appreciate your kind words and support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service

18 August 2026
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Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that you received excellent service during your visit. Your appreciation means a great deal to our team, and we truly value your support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Brilliant Dentist

The reception staff and all the dentists are very professional in all aspects of service. I am normally very nervous about visiting the dentist but thanks to the way I'm treated I now feel very confident visiting and the treatment I receive. A fantastic team and I would recommend Smart Dental Care Kearsley to anyone looking to find a good dentist.

18 August 2026
Unprompted review
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Reply from Smart Dental Care

Thank you for your wonderful feedback and recommendation. We’re delighted to hear that our reception team and dentists have consistently provided such professional and caring service. It’s especially rewarding to know that, despite initially feeling nervous about dental visits, you now feel confident and comfortable in our care. We’re so pleased that the treatment and support you’ve received have made such a positive difference. Your kind words about our fantastic team mean a great deal to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

I have been with this same surgery for…

I have been with this same surgery for over 32 years now, in all that time I have never had a bad experience, I really look forward to going to my appointment. Due to the dental advice I’ve been given during this time from the surgeons I’ve not needed any treatments after my six monthly axaminations. My Surgeon and her nurse are wonderful.

5 August 2026
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Reply from Smart Dental Care

Thank you for your wonderful feedback and for your incredible 32 years of loyalty to the practice. We’re delighted to hear that you’ve never had a bad experience and that you genuinely look forward to your dental appointments. It’s especially wonderful to know that the advice and preventative care you’ve received over the years have helped you maintain your dental health without needing further treatment. We’re also pleased to hear such lovely comments about your dentist and dental nurse. Your continued trust means a great deal to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Professional friendly service from all…

Professional friendly service from all staff

12 August 2026
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Reply from Smart Dental Care

Thank you for your kind feedback. We’re delighted to hear that you received professional and friendly service from all our staff. Your appreciation means a great deal to the whole team, and we truly value your support.

Best Wishes
Smart Dental Care Team

Rated 3 out of 5 stars

I write this with an open mind

I write this with an open mind. I like the Dentist, I've been there for many years. But the changes implemented are not the best. This has been turned into a semi-private Dentist and appointments are sparce. Its a sad thing to see, and if I could move surgeries, I would... ( NHS Dentists are also sparse and difficult to get hold of !)

The receptionists are really nice and do their best to accommodate you, it isn't their fault that there are limited appointments. The Dentists themselves are also really nice, but currently they are away for months on end and lots of annual leave. ( I appreciate everyone needs their holidays and leave for what ever reason!) But contingencies must be in place for emergencies, of which it seems they are not.

Its gone downhill rapidly and its very sad to see.

Hopefully the Practice Manager will do more to ensure this practice becomes a lot better. But at the moment, its very difficult to deal with this surgery at present.

Please, listen to your patients. Especially those who are in need of appointments and cant get them!

(* Edit, This is the Blackburn Branch, Richmond Terrace *

7 July 2026
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Reply from Smart Dental Care

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Excellent dental visit

Everyone was welcoming, friendly and professional. The dentist made me feel at ease and explained everything clearly, which made the whole visit stress-free. I was very happy with the service and the care I received. I would definitely recommend this dental practice.

13 August 2026
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Reply from Smart Dental Care

Thank you for your wonderful feedback! We’re delighted to hear that our team made you feel welcome and at ease, and that everything was explained clearly throughout your visit. It’s lovely to know you were happy with the care and service you received. Your recommendation means a great deal to us, and we look forward to welcoming you again.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Today there was great positive vibes…

Today there was great positive vibes and energy at the dentist today it was noted

13 August 2026
Unprompted review
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Reply from Smart Dental Care

Thank you for your lovely feedback! We’re delighted to hear that you noticed the positive atmosphere and great energy at the practice. Creating a welcoming and comfortable environment for our patients is very important to us. We truly appreciate your kind words and look forward to seeing you again.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Smart

Smart, clean building .appointment on time, Dentist very professional and caring, calm and relaxing procedure

12 August 2026
Unprompted review
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Reply from Smart Dental Care

Thank you for your wonderful feedback! We’re delighted to hear that you found the practice smart and clean, and that your appointment started on time. It’s especially lovely to know that our dentist’s professional and caring approach helped make your procedure calm and relaxing. Your kind words are greatly appreciated, and we look forward to welcoming you again.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

My appointment was on time and all the…

My appointment was on time and all the staff who I spoke to were professional and polite.

12 August 2026
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Reply from Smart Dental Care

Thank you for your kind feedback! We’re pleased to hear that your appointment was on time and that you found all the staff you spoke with professional and polite. Providing a smooth, welcoming and professional experience is very important to us. We truly appreciate your lovely comments and look forward to welcoming you again.

Best Wishes
Smart Dental Care Team

Rated 4 out of 5 stars

Good service

Good service

6 August 2026
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Reply from Smart Dental Care

Thank you for your kind feedback! We’re pleased to hear that you were happy with the service you received. Your support and positive comments are greatly appreciated, and we look forward to welcoming you again.

Best Wishes
Smart Dental Care Team

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