Even though I was given an oral examination it would have been helpful to know that any findings would have been tended to straight away, my visit lasted all of five minutes.
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Even though I was given an oral examination it would have been helpful to know that any findings would have been tended to straight away, my visit lasted all of five minutes.
Company replied
An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... See more
Company replied
Just a check up. It felt thorough and the dentist was engaged with his questions and looking back on my past history. I was called in bang on my appointment time even though the surgery was pretty b... See more
Company replied
I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... See more
Company replied
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Written by the company

Dental Essentials

40 Croxteth Hall Lane, Croxteth, L11 3SH, Liverpool, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have a terrible fear of dentists an the staff are always helpful and put you at ease ☺️

Reply from Smart Dental Care - Croxteth Dental Centre
I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explained everything clearly throughout the process, which really put me at ease. My new bridge fits perfectly and looks amazing – I’m so pleased with the result!
Her assistant Chloe was so lovely and supportive during my appointments. She made me feel comfortable and reassured the whole time, which made such a difference.
The reception staff were also incredibly welcoming and friendly, making every visit a positive experience from the moment I walked through the door.
I would highly recommend Croxteth Dental to anyone looking for excellent dental care and a truly caring team. Thank you all so much!

Reply from Smart Dental Care - Croxteth Dental Centre
Amazing!!!!!
Very professional and helpful, and the prices are very good. I am so happy that this is my dentist!

Reply from Smart Dental Care - Croxteth Dental Centre
Nice to treated by the dentist and his assistant like we were a human not just a paying customer.
They both had a small conversation with us and made us feel relaxed.

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre
The dentist really put me at ease as I have been very nervous in the past which has resulted in a lot of tooth loss

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre
Dentist done a rush job on fillings,part fell off within 2 days. Not happy with all in general. Receptionists not very helpful either.

Reply from Smart Dental Care - Croxteth Dental Centre
Had to go private an paid an feel if I got it done on nhs would have been better job as just feel patched up would have liked to know my other options an understood what I could get done

Reply from Smart Dental Care - Croxteth Dental Centre
The dentist's attitude was terrible throughout the entire process. Each dentist appointment only lasted about 10 minutes and was very perfunctory. Moreover, the dentist was very impatient. The dentures I was fitted couldn't fit properly, so I couldn't eat. She just told me to go back and continue to adjust. I paid money, but I

Reply from Smart Dental Care - Croxteth Dental Centre
All staff are friendly and helpful, and dentists are very informative and patient especially with nervous patients, every interaction is professional, questions answered in detail and all with confidence and a smile. A very welcoming environment.

Reply from Smart Dental Care - Croxteth Dental Centre
Provides all I require from my dentist.
Professional
Friendly
Efficient
Knowledgeable

Reply from Smart Dental Care - Croxteth Dental Centre
An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremely busy when I arrived, I was seen promptly and the tooth was expertly filled. The staff were friendly, professional and efficient throughout. I would highly recommend this practice to anyone looking for great dental care.

Reply from Smart Dental Care - Croxteth Dental Centre
The dental hygienist was polite and informative, he explained and showed me how there was some plaque build up behind my front teeth and how he would remove this. All done in under 10 mins

Reply from Smart Dental Care - Croxteth Dental Centre
The staff.
Polite and respectful.
Everything is explained and you are put at ease.

Reply from Smart Dental Care - Croxteth Dental Centre
Friendly service and my new crown fitted like a glove

Reply from Smart Dental Care - Croxteth Dental Centre
Happy with my treatment and friendly staff. Would recommend.

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.