Normally Smart Chocolate is my go-to stop shop for delicious chocolates and sweets, however I was deeply saddened by the fact the company sl*t shamed an ex muslim woman on the business account. This h... See more
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This l cashier gives me and my friend attitude when we are literally paying her bills. Without us she would be evicted. We are her most loyal customers and we are paying her rent and she has the audac... See more
Smart Chocolate offers an absolute amazing value for money service. From chocolate, sweets, cakes, crisps and drinks. But also sells other items. Every week we see new exciting products at low price... See more
Company replied
Excellent customer service by the boss himself. Delivered to home on time and good value for money. Recommend my family and friends to get a bargain on these discounted drinks, chocolates and sweets.... See more
Company replied
Company details
Written by the company
Specialist in short date and out of date confectioneries.
Contact info
3 Calendar Street , BB120DG, Blackburn, United Kingdom
- 07743407178
- info@smartchoc.co.uk
- smartchoc.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent customer service & good quality
I placed my order Wednesday afternoon & received a phone call to make sure I was aware delivery would be on Friday and if I still would like to keep the order or a refund.
Order arrived Friday dinnertime, it did have one missing item, however, I messaged on Facebook and the issue was soon resolved, under 10 minutes! Excellent customer service as always (lovely both online and in store)
Great variety of food & treats on offer. Food was good quality & good value for money, great for families on a budget, especially with children at home in lockdown
Can't fault them, so happy they are online now too

Reply from Smart Chocolate
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