SmartCharts Reviews 903

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I find Smartcharts to be an excellent platform is many ways. I have been learning a lot doing the Demo account so far and just starting a Live Account. The Learn sessions are excellent. When I have a... See more

Company replied

Rated 5 out of 5 stars

The introduction to Trading on Smartcharts is excellent. It is designed at a pace that beginners and experienced traders can grasp. The platform is one of the best I have used; it is simple to use,... See more

Company replied

Rated 5 out of 5 stars

My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more

Company replied

Rated 5 out of 5 stars

SmartCharts are by far the best looking and easiest charts to use. The added AI smart tools and guides are in a class of their own, coupled with the best training and expert support they simply cannot... See more

Company replied

Company details


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Learn to Trade has many really good…

Learn to Trade has many really good people- training and supporting us on our journey to becoming successful traders! 'We' all come from different walks of life with varying levels of experience, and the LtT team navigate us expertly- the online classes and mentoring support is so good, that I want to turn up and get better for myself, as well as for them!

8 December 2025
SmartCharts logo

Reply from SmartCharts

Thank you so much for your wonderful review! We’re thrilled to hear that our team and training have made such a positive impact on your trading journey. It’s fantastic to know that our online classes and mentoring support motivate you to keep learning and improving. Seeing our students grow and succeed is exactly why we do what we do, and your kind words truly mean a lot to us.

Keep up the great work, and we’re excited to continue supporting you every step of the way!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Quick reply with issues I was having

I was having some issues with using my trades in SmartCharts and asked for help. The response was immediate and the problem was fixed. I found the support to be helpful and knowledgeable. I would have no hesitation in recommending SmartCharts.

15 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Monica,

Thank you for sharing your experience! We’re thrilled to hear that our support team could help resolve your concern quickly and effectively. 😊

We’re supporting you every step of your trading journey, and it’s wonderful to know that SmartCharts is helping you trade with confidence. Your recommendation means a lot to us!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Smarcharts is the best platform to trade

I have been using SmartCharts for a while now, and it has become an essential part of my trading. The platform is well designed, intuitive, and provides clear market structure and tools that genuinely support decision-making rather than overcomplicating the charts.

14 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Peter,

Thank you for sharing your experience with SmartCharts. We’re delighted to hear that the platform has become an essential part of your trading and that you find it intuitive and well designed.

It’s especially great to know that the clear market structure and decision-supporting tools are helping you trade with confidence.

We really appreciate your feedback and your continued support. Wishing you continued success in your trading journey.

All the best,
The SmartCharts Team

Rated 4 out of 5 stars

Learning to trade with SmartCharts has…

Learning to trade with SmartCharts has been a life changing experience. As a beginner, this platform, along with the incredible access to webinars and coaching developed my knowledge and skills in faster time than I would have been able to do on my own. I found the right coach for my style with Learn to Trade and I never thought I’d go from never trading to trading successfully in just over 12 months. Highly recommend!

12 December 2025
SmartCharts logo

Reply from SmartCharts

Thank you so much for your kind words! We’re thrilled to hear that your journey with SmartCharts and Learn to Trade has been life-changing. It’s fantastic that our webinars, coaching, and tailored support helped you build your trading knowledge and skills so quickly.

Hearing that you’ve gone from a complete beginner to trading successfully in just over 12 months is incredibly inspiring. Your recommendation means a lot to us, and we’re excited to see your continued success!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Beginner trader

As a beginner the teaching and learning material provided along with the online webinars and training with one on one coaching is amazing. I find the smart charts team very responsive, helpful and accommodating to any questions The coaches and presenters are there to build your understanding in trading. I find the learning material to be well structured and packed with lots of information. There webinars range from beginners to advance so the learning is at your own pace. You get from it what you put in. Highly recommend.

12 November 2025
SmartCharts logo

Reply from SmartCharts

Thank you so much for sharing your experience! We’re thrilled to hear that you’ve found our learning materials, webinars, and one-on-one coaching so helpful. Our team works hard to provide structured, informative content and responsive support, so it’s wonderful to know it’s making a real difference in your trading journey.

We completely agree—trading is very much about what you put in, and it’s great to hear you’re making the most of the resources at your own pace. Your recommendation means a lot to us!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Roland was extremely patient and…

Roland was extremely patient and tolerant, and the poor man needed to be! He was very thorough with his explanations, and made the whole process very streamlined.

12 December 2025
SmartCharts logo

Reply from SmartCharts

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Roland. His patience and clear explanations are exactly what make learning with us so effective. We’ll be sure to share your feedback with him — he’ll really appreciate it!

All the best,
The SmartCharts Team

Rated 4 out of 5 stars

Smart charts is a very good tool

Smart charts is a very good tool, once you understand it. You do need to do your homework and read the accompanying tutor notes, but you can get to grips with the basics quite quickly.

12 December 2025
SmartCharts logo

Reply from SmartCharts

Thank you for your great feedback! We're delighted to hear you’re finding SmartCharts a valuable tool. You’re absolutely right—taking the time to go through the tutor notes and resources really helps unlock its full potential. It’s fantastic that you’ve been able to get to grips with the basics quickly, and we’re confident you’ll continue to build your skills as you explore more features.

Keep up the great work, and happy trading!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

It was great to be in Hampton Court…

It was great to be in Hampton Court with the team downloading there expertise and advice. Its nice to be around other traders who have the same goals and drive in what is an often isolated environment.

11 December 2025
SmartCharts logo

Reply from SmartCharts

Thank you so much for sharing your experience! We’re thrilled to hear you enjoyed the event at Hampton Court and found value in the insights shared by our team. It’s always great to see traders connecting, learning, and motivating one another — especially in what can sometimes be a solitary journey. We look forward to seeing you again at future events and continuing to support you on your trading journey!

All the best,
The SmartCharts Team

Rated 5 out of 5 stars

Wonderful experience!

Very easy, straight forward to use. Lots of easy to follow instructional material as well

12 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Brian,

Thank you for your wonderful feedback! We’re really glad to hear that you found everything easy to use and that the instructional materials have been simple to follow. That’s exactly the experience we want for our users.

We’re here to support you anytime, and we wish you all the best as you continue your journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Roland took her time to work it out for…

Roland took her time to work it out for me.

12 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Susan,

Thank you for your review! We’re really glad to hear that our team took the time to work everything out for you. Making sure you feel supported and looked after is always our priority.

We’re here for you anytime, and we wish you all the very best moving forward.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Meeting in person made such a big…

Meeting in person made such a big difference compared to meeting online. It was great. Excellent trading software with extraordinary support.
As usual there was a sales pitch at the end with limited spaces.

11 December 2025
SmartCharts logo

Reply from SmartCharts

Hi!

Thank you for your thoughtful feedback! We’re delighted to hear that meeting in person made such a big difference — face-to-face learning can really elevate the experience. It’s also wonderful to know you found SmartCharts excellent.

Wishing you the very best on your trading journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Go from Zero to Hero

I had always wanted to get involved in trading, but never knew where to begin. That is exactly what SmartCharts & Learn to Trade does. They took a newbie like me, who didn't have the first clue about trading, and now I feel confident enough to trade the market with proper structure and discipline. The entire educational experience has been amazing, and I would recommend it to anyone who wants to begin their trading journey.

11 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Erik,

Thank you for sharing your experience! We’re so glad to hear that you went from not knowing where to start to now feeling confident and structured in your trading. That’s exactly the kind of progress we love to see.

It means a lot that you enjoyed the learning experience and would recommend it to others. We’re really happy to be part of your journey.

Wishing you all the best as you continue moving forward.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Easy to use platform. Excellent coaching team.

SmartCharts is a user friendly platform, easy to use and quite intuitive. The support team is always available and quick to help you with any issues. The coaches are very knowledgeable and various times a day there are classes, live events and opportunities to ask questions and learn. Beside of the live events there are quite a few recorded classes on various subjects, that I can watch on my on schedule. Excellent customer service, fantastic product.

4 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Mrs. Marcia,

Thank you so much for your wonderful review! We're truly delighted to hear that you’re enjoying SmartCharts and finding the platform intuitive and easy to navigate.

It’s especially lovely to know that our support team and coaches have made a positive impact on your learning journey. We take great pride in being accessible, knowledgeable, and ready to help—whether that’s through live sessions, recorded classes, or one-to-one assistance when you need it.

Your kind words about our customer service and the overall experience mean a lot to us. We’re thrilled that the combination of live events, flexible recorded content, and a supportive environment is helping you learn at your own pace and feel confident along the way.

Thank you again for your trust and enthusiasm. We’re grateful to be part of your trading journey!

Warm regards,
The SmartCharts Team

Rated 5 out of 5 stars

Great Service

I was immediately responded to with a Login issue. It was resolved very quickly by Roland whom was very knowledgeable with an awesome personal presence.
Helpful with all aspects required & more for me to move forward with my Smart Charts experience.

10 December 2025
SmartCharts logo

Reply from SmartCharts

Hi JT,

Thank you for sharing your wonderful experience! We’re so glad to hear that our team was able to assist you quickly with your login. It’s great to hear you felt fully supported with everything you needed to move forward with your SmartCharts experience. We’re always here to help you every step of the way.

All the best,
SmartCharts Team

Rated 4 out of 5 stars

I find the tool very intuitive to use

I find the tool very intuitive to use. There are many features and it does take some time to get to grips with them. But in general it is better to have more features than you will use rather than less.
I am enjoying using this and more importantly learning to be a better trader using analysis.

10 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Nav,

Thank you for your thoughtful review! We’re delighted to hear that you find SmartCharts intuitive and enjoyable to use. We appreciate you being part of the SmartCharts community and are excited to support you on your journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Supportive

Supportive, repetitive webinars.
Which helps you understand trading.

9 December 2025
SmartCharts logo

Reply from SmartCharts

Hi Natalie,

Thank you so much for your kind feedback! We’re really glad to hear that you find our webinars supportive and helpful. We appreciate you being part of the SmartCharts community and wish you continued success on your trading journey.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Great company with helpful staff

Great company with helpful staff

2 December 2025
SmartCharts logo

Reply from SmartCharts

Hi David,

Thank you for your great feedback! It’s wonderful to hear that you’ve found SmartCharts to be a great company with a helpful team. We take pride in supporting our members, and your kind words truly motivate us to keep delivering our best.

Thanks again for being part of SmartCharts.

All the best,
SmartCharts Team

Rated 5 out of 5 stars

I contacted support by email

I contacted support by email, as I was having a problem with access.
Adelyn responded very quickly and gave me a few things to try and soon had me back up and running.

8 December 2025
SmartCharts logo

Reply from SmartCharts

Hi, Richard. Thank you for your feedback! We’re so glad our support team could help get you back on track quickly. We really appreciate you taking the time to share your experience. Wishing you every success on your trading journey — we’re always here for you!

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Smart Charts - Breakfast Club

“I started my training this week with Smart Charts Breakfast Club, and I’m really enjoying it. It provides a solid amount of daily information that helps me build my trading knowledge. The content is clear, and the regular repetition makes it easy to remember important points I may have missed or forgotten.”

5 December 2025
SmartCharts logo

Reply from SmartCharts

Thanks so much for your review! We're delighted to hear that you're enjoying your training with the Smart Charts Breakfast Club. It’s great to know that you’re finding the daily sessions informative and the content easy to follow and retain. Consistency and repetition are key to building confidence in trading, so you’re on the right track! Keep up the great work, and we look forward to supporting your continued progress.

All the best,
SmartCharts Team

Rated 4 out of 5 stars

SmartCharts- Technical help

Prompt reply, except over weekend.
they worked well behind the scenes to resolve issues and then call to confirm that resolutions have been effective.

2 December 2025
SmartCharts logo

Reply from SmartCharts

Thank you for your kind words! We’re glad to hear our team could assist and resolve the issues effectively. We always aim to provide prompt support and ensure everything is running smoothly, even behind the scenes. Your feedback means a lot to us!

All the best,
SmartCharts Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look