SmartBuyGlasses have an amazing selection of glasses. You can literally any name brand in the website. Navigating the website is very user friendly and the fact that one can "fit" the glasses is gre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
⭐️⭐️⭐️⭐️⭐️ Absolutely incredible service! I had such a fantastic experience with SmartBuySunglasses. The service was friendly, efficient, and the pricing was excellent. I bought these sunglasse... See more
I paid around half of what I was quoted locally. The order process was easy and helped me ensure a good fit - especially the try on feature. My specs arrived in only a few days and the lenses are spot... See more
Quick delivery. Did not pay an custom duties or courier / shipping costs. The perfect frame. Was reassured by customer service should the frame not suit me, I have 100 days to return. (Of course with... See more
Company details
- Glasses Store
- Contact Lenses Supplier
- Eye Care Center
- Fashion Accessories Store
- Optician
- Sunglasses Store
Information provided by various external sources
Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.
SmartBuyGlasses South Africa Details
Written by the company
- 180 Designer Brands For Less
- At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
- 100-Days Returns
- If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
- 24-Month Warranty
- Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
- Buy One, Give One Charity
- When you buy a pair of glasses from us, we give a pair of glasses to someone in need.
Contact info
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In process of resolution for incorrectly supplied lenses
Following an incorrectly supplied set, SmartBuy Glasses has reached out to me and offered fair and reasonable alternatives and compensation to rectify the error. I am currently in the process of finalising the issue. I will update my review to 5-Stars once the matter has been fully resolved. At this point I can highly recommend the company, based on my experience thus far.
3 April 2026
Unprompted review
Reply from SmartBuyGlasses
Hi Udesh,
I regret to learn about the issues with your lenses and our delayed response. I want to look into this matter and ensure you're assisted.
I’ll send a private message shortly with additional details to assist you further. Your patience is appreciated while I look into the best options for a replacement or a refund.
Sincerely,
Elveen
UPDATE: Hello! I've sent you an email on this matter. If you didn't receive it, care to look it up in your spam/junk box. Thank you!
-Update-
Hello Udesh,
I've sent you an important email about this order. Please check your spam / junk emails if you can't find it in your inbox.
I hope to hear from you soon!
Sincerely,
Ellen
UPDATE:
Hello! I've sent you an email on this matter. If you didn't receive it, care to look it up in your spam/junk box. Thank you!
Value for money!!!
I love my sunglasses,great quality not fake n worth every cent spent.Package secured n arrived on time,customs process was seamless.Will definitely be buying again
1 April 2026
Excellent experience.
Great service and communication from order, tracking, delivery and quality.
21 March 2026
Excellent service 👌🏼
Bought my frame on the 22nd of March, delivered to my door in morning on the 26th. Mind you i selected free delivery. They arrived quickly 😁😁. Am a happy customer, I’ll be buying again.
26 March 2026
The delivery was seamless and the…
The delivery was seamless and the quality of the product was beyond my expectations
24 March 2026
Good quality glasses
Good quality glasses, nice case. Didn’t like different people responding every email asking for the same thing but it got sorted out. Definitely worth it.
24 March 2026
Fast, friendly, and fabulous
Better than expected. Fast, friendly, and fabulous! Will use this website again. The glasses were delivered within 2 weeks.
22 March 2026
Great service, product and delivery
All round, delivery time was fast and the product was in perfect shape
18 March 2026
Great deal on Tom Ford spectacles
Great deal. Great service . Recieved items within 7 working days . Trustworthy !
17 March 2026
They are amazing. Love the fit and comfort
I do quite a bit of sport and these glasses are so comfortable.
17 March 2026
All agent replied and helped promptly
All agent replied and helped promptly.
Thank you.
17 March 2026
Good value...great range
Excellent range of frames that offer good value. Lense ad ons are pricey but offset by the frame and overall well worth it. Not to mention the excellent lead time.
I would definitely buy again.
16 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.