SmartBuyGlasses Reviews 

3,302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping speeds and simple ordering process, noting that the helpful website features make it very convenient to purchase glasses online. People also love the virtual try-on tool and confirm that the received products match the online specifications and frame descriptions perfectly. Though some customers noted occasional shipping delays and unexpected delivery timelines when ordering from international locations, the overall satisfaction remains remarkably high. A few people also felt that clearer communication regarding courier details and tracking information would help avoid any unnecessary confusion during international transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive exactly as described and... See more

Delivery service

Consumers express great satisfaction with the delivery service, frequently highlighting the remarkably fast... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and finding their eyewear to... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional speed and efficiency... See more

Order

Customers had positive experiences with order, highlighting the smooth and professional process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SmartBuyGlasses have an amazing selection of glasses. You can literally any name brand in the website. Navigating the website is very user friendly and the fact that one can "fit" the glasses is gre... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely incredible service! I had such a fantastic experience with SmartBuySunglasses. The service was friendly, efficient, and the pricing was excellent. I bought these sunglasse... See more

Rated 5 out of 5 stars

I paid around half of what I was quoted locally. The order process was easy and helped me ensure a good fit - especially the try on feature. My specs arrived in only a few days and the lenses are spot... See more

Rated 5 out of 5 stars

Quick delivery. Did not pay an custom duties or courier / shipping costs. The perfect frame. Was reassured by customer service should the frame not suit me, I have 100 days to return. (Of course with... See more


Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses South Africa Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,302)

358 reviews in the last 12 months

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Rated 5 out of 5 stars

what a fantastic experience

I was blown away by Smarbuyglasses. Living in South Africa, I was sceptical about leads times and delivery times (our postal service is non-existant). However it was really easy to track my glasses and it came within two weeks. I emailed them once to get confirmation on customs, and they cleared up the fact that I would not need to pay anything additional, that the imports company merely needed my ID number. I received my glasses and absolutely love them!

22 May 2026
Rated 5 out of 5 stars

Chipping Calvin Klein

I bought Calvin Klein frame, after a month or two the rose gold coating was chipping, I wrote a review here within days they contacted me and asked for pictures I sent they than advised me the damage was covered under their warranty so they sent me a second pair 😃😃 I give them a thumbs up they know what they are doing I hope this one behaves better and doesn’t chip.

17 May 2026
Rated 5 out of 5 stars

Delivery time was good

Delivery time was good, quality is great and above all price is fair. It’s 2/3’s cheaper than what was offered in my country for the same - and the quality is just as good.

17 May 2026
Rated 5 out of 5 stars

5 star communication

The communication from when the order was placed, to the specific information required for the glasses has been top class.
I highly recommend the service.

12 May 2026

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