I wasn’t sure about this at first but SmartaTutoring has been very helpful with my son. He started in April and there has been a noticeable change in his attitude towards science and English. He was... See more
SmartaTutoring
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See what reviewers are saying
SmartaTutoring is excellent Academy for children. My son has improved so much in his Maths. They have excellent teaching faculty. I strongly recommend Smarta.
My daughter joined Smartatutor in January and attended Maths and English classes, at first she wasn’t sure if the teaching style was for her but we were advised to continue attending as it can take ti... See more
ITS A CON The sales person was very pushy and refused to allow me to view the portal before making a payment. I made the payment and for the 'bespoke tailored tutoring package' plus access to the... See more
Company replied
Company details
Written by the company
SATs, GCSE & A Level tutoring in English, Maths, Science & more. Providing 1-on-1 and group online and in person lessons to students looking to improve their grades and get top marks in their exams.
Contact info
3 Blackberry Road, DN4 5NZ, Doncaster, United Kingdom
- 07429261795
- customerservice@smartatutoring.co.uk
- smartatutoring.co.uk
It has helped me a lot.The tutors are…
It has helped me a lot.The tutors are very polite and teach in the most understanding way
Excellent
SmartaTutoring is excellent Academy for children. My son has improved so much in his Maths. They have excellent teaching faculty.
I strongly recommend Smarta.
I wasn’t sure about this at first but…
I wasn’t sure about this at first but SmartaTutoring has been very helpful with my son. He started in April and there has been a noticeable change in his attitude towards science and English. He was struggling before but his teachers at school have said that he is on track to achieving his target grades.
The only problem I have is the customer service team are very hard to reach via mobile but the manager Ray was very helpful and apologetic when I spoke to her.
I wish I had found them sooner!
My daughter joined Smartatutor in January and attended Maths and English classes, at first she wasn’t sure if the teaching style was for her but we were advised to continue attending as it can take time for her to get used to it. After 2 weeks, she really started to enjoy her English lessons with Gemma. I sat in on one of her lessons and loved the way that she broke down what the examiners are looking for and helped all the students create a perfect answer. Even though the classes had around 10 students, she still made sure everyone was included. I wish I had found them sooner!
Disappointing experience and customer service
Joined after an amazing introduction on (21st February 24) I was very excited with the prospect of this programme for my son to support his GCSE'S.
During the introduction I was asked what I was looking for and what kind of support was needed. I explained my son was struggling with English and help with building confidence and development his learning skills.
However I quickly realised after 2 session it wasn't the best fit for my son and requested a refund. The lessons we're online as expected however the Teacher was teaching 2 exam boards at same time, to a group of about 6, this was confusing and my son found it difficult to keep up. It was a teacher lead group, so my son found it hard to ask for help or discuss his concerns in a group setting and they where given additional homework which already added to his homework work load.
The lessons themselves work for children who can interact online in group sessions and feel confident to ask for help, they provided a WhatsApp group for the students to message any questions however you don't know who your messaging and there's no introduction to the people in the group which has over 20 people.
They did try to offer an alternative for my son; 1-2-1 tutoring However they stated 1-2-1 isnt as beneficial as group session and the price they quoted was nearly double the price of the group session. So despite there help to improve the situation it wasn't a good fit and I found the emails to be condescending.
Finally they agreed to my cancellation request and a refund minus a cancellation fee of £130.
ITS A CON
ITS A CON
The sales person was very pushy and refused to allow me to view the portal before making a payment. I made the payment and for the 'bespoke tailored tutoring package' plus access to the portal. a few days later my son has been put into a class 2 years older than him (despite me stating he is struggling with the work for his own age) they didn't listen to anything we had to say despite keeping us for nearly 2 hours over 2 zoom calls. May I add, the class wats app group had over 50 contact numbers in there, so don't expect your child to have much support.
They have finally issued a refund for the tutoring side however, they are refusing to refund for the portal they advised me to purchase that will assist with the tutoring. The same portal they wouldn't allow me to even view before making payment.

Reply from SmartaTutoring
Got Excellent GCSE results
Got Excellent Results Thanks to Jody M!!!! 8 in Lang and 7 in Lit
I got a 5 in maths and 55 in science
I got a 5 in maths and 55 in science. I liked how they would actually explain things when you didn’t understand and never seemed annoyed like teachers that I was taught by,thanks.
genuine concerns
Raised genuine concerns following a Facebook advert which was promptly deleted.
To make claims about raising achievement of a student to ‘top of class’ and using CPG guide books as a teaching resource when these are specifically for student lead study is concerning.
Look at reputable companies where reviews are genuine! Only 13 reviews here after 10 years tutoring???
To claim to be expert in so many specialist subjects is absolutely insulting to genuine tutors and teachers. Most definitely not qualified to do this!!
EDIT- many thanks for responding and there are so many inaccuracies in your response I won’t bother to respond to.
However, I am a full time English teacher holding a leadership role within the department. I have tutored usually just one student per academic year. I commented on my personal Facebook account and not my tutor page which I rarely use now.
I maintain your claims and very similar tutoring sites mislead parents significantly for me to genuinely raise concerns. The fact you deleted my comment on Facebook and I did not see your reply confirms the way you set about your business.

Reply from SmartaTutoring
Highly recommend!
After spending the last 4 years having in person tutors we moved online and wow has it made a difference. Kelly started to interact a lot more and it saved us so much time! The ease of accessing the resources, being able to ask any questions anytime and being able to hop on from anywhere was a game changer for us! After her first set of mocks she jumped 2 grades after a few weeks with SmartaTutoring. We also recommend the Smarta Revision Program as this no doubt helped toward the grade increase. Highly recommend.
Poor service and poor tech use.
This is one of 3 companies that I contacted to assist with GCSE revision.
Sadly the 'salesperson' we were assigned was patronising and rude. His communication skills and use of the technology was poor which he openly admitted he thought was 'my fault'
Arrogant sales pitch
Not a company I would do business with due to first and lasting impression.

Reply from SmartaTutoring
Smarta review
The teaching is very inclusive, interactive and engaging.

Reply from SmartaTutoring
Really good
Really good ! Very patient and has helped my improve so much . Would definitely recommend
Alex joined SmartaTutoring at the…
Alex joined SmartaTutoring at the beginning of the last school year. He started taking GCSE Biology and Physics online group lessons and within the first few weeks was already seeing an increase in confidence. We received his results in August and he achieved all 8s and 2x9s. An amazing increase from the predictions he had of 6s/7s. We highly recommend the sessions as they cover all the required content in great deal, the teachers are engaging and they have regular checkins and practice provided.
Thank you so much SmartaTutoring and team!
I couldn’t recommend SmartaTutoring…
I couldn’t recommend SmartaTutoring more. If your child wants to boost their grades in GCSE or ‘A’ levels this is the place for them. We sent our son here from year 10 to year 13. He has now been accepted at his first choice University and is studying Medicine. We are so proud of him and happy that SmartaTutoring helped him along the way.
Absolutely loved the programme
Absolutely loved the programme, received a lot of support and the tutors are always willing to go above and beyond to help. Would certainly recommend
Our daughter Helen joined…
Our daughter Helen joined SmartaTutoring in October of her year 13 year needing support with A Level Biology and Chemistry. She needed an A/A/B to get into her first choice university and program and was missing the mark with a B/B/D. She was struggling with the content, organising what to study and when, and her confidence was down. After a year of getting sessions she opened up her results and got an A*/A/B. We are so unbelievably proud of her and thankful to Smarta for everything they have done!
I am so glad we found SmartaTutoring…
I am so glad we found SmartaTutoring before David’s GCSE exams! He took group English and foundation Science lessons starting from September. He was predicted a grade 6 in all his subjects and came out with a 7 and an 8! We are so proud of him. Highly recommend using this service!
Couldn’t recommend SmartaTutoring more
Couldn’t recommend SmartaTutoring more! Help my son with his GCSEs last year in their group lessons and he achieved the grades he needed to get into college and his apprenticeship!
Highly recommend SmartaTutoring and…
Highly recommend SmartaTutoring and their team. They have looked after Laura from the day we started with them in year 10. She’s now starting year 11 way more confident and motivated after taking group maths and science lessons. If your child needs any help SmartaTutoring is the first place I would recommend!
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