Slotit Reviews 25

TrustScore 2.5 out of 5

2.3

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Rated 3 out of 5 stars

I wanted to check out what the fuss was about with the daily cashback feature. While I did appreciate getting a small chunk of my losses back, navigating through the scratch cards was a bit confusing... See more

Company replied

Rated 3 out of 5 stars

Solid site with a decent game library, but nothing that really wowed me. The promos are okay, but cashback terms need more clarity. Sugar Rush is fun now and then, but overall it’s average.

Rated 1 out of 5 stars

Unfortunately was operating illegally in the UK and not part of Gamstop. Using various payment processors and merchant ID’s to bypass any gambling blocks users may have on there banks and use incorrec... See more

Company replied

Rated 2 out of 5 stars

Had good experience with playing, and withdrawls. but now A deposit went wrong, and there's NO WAY to get in contact with them, they dont reply on emails. Verry sad. because the deposit & withdr... See more

Company replied


Contact info

2.3

Poor

TrustScore 2.5 out of 5

25 reviews

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Replied to 20% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I hope I'm saving you some money guys

I hope I'm saving you some money guys. So I deposited here 1400Euro and requested via chat a daily deposit of 500E. They said I can only close temporarly the account. I closed via email eventually but without notice they cancelled my cashback as well. They are very slow to respond and not helpfull at all. 140euro cashback they simply took away from me. I normally make 50 euro deposits, I get hooked and end up depositing a lot. They obviously exploit UK market using licenses from countries where human rights don't matter. Google this ''EOD Code SRL'' and you find list with their sister sites. STAY AWAY!! They also charge 9% for each deposit without warning. On the chat they said it's my bank but my account is premium business and I never get charged fees. ''10% cashback'' but 9% deposit fees. Probably they don't pay withdrawals either.

23 January 2025
Unprompted review
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Reply from Slotit

Hello,

We're truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. At Slotit, we strive to offer transparent and fair gaming experiences in compliance with regulatory standards. We assure you that all withdrawals are processed in accordance with our terms and conditions, which can be found on our website. Regarding deposit fees, these are typically processed by payment providers, and we do not add hidden charges. As for the cashback, this benefit is conditional on account status as per our terms, and closing an account may affect eligibility. We aim to support our players effectively and regret any misunderstanding. If there's anything more we can clarify or assist you with, please contact your account manager directly at nick@slotit.com.

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