So far so good, we have had back pain for some time, now we feel much better in the morning. The topper does his job in balancing the hardness of the mattress. We have slept few nights, but overall I... See more
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This is a replacement mattress under warranty as the one I had basically sunk 4.5 cm in the middle. The warranty process was elongated and very very slow. Had to make numerous phone calls to chase... See more
Company replied
It has been made easy to choose our mattresses with the help of your online tool. The warranty you gave (the ability to return them, even after 100 days of try-out) gave also confidence). We don’t... See more
I was sleeping in a convertible sofa bed for 2 years. So I am suffering from back pain for more than a year. It has been a month since I am using hypnia bed and I can already see some difference. (Of... See more
Company details
Written by the company
Slome, designed to chill. 💛 Slome est une marque française de mobilier et lifestyle, née de la marque Hypnia. Derrière le ton assumé, un vrai engagement : des produits pensés pour durer, confortables vraiment, accessibles sans compromis sur la qualité. Des meubles pensés pour se détendre pleinement. Sans culpabilité.
Un service client qui ne vous réveille pas.
Written by the company
- Elu service client de l'année 2026
- Chez Slome, on fait les choses simplement. Pas de jargon, pas de stress, pas de course contre la montre. Une question, un doute, un message ? On est là. Vraiment là. Pour vous répondre, vous accompagner, et faire en sorte que tout se passe bien, sans vous presser. On prend le temps, comme à la maison. Parce qu’un bon service, c’est surtout une relation qui respire.
Beaucoup de garanties, zéro pression.
Livraison offerte
Chez Slome, on préfère que vous soyez sûr… tranquillement. 10 ans de garantie, 120 nuits pour tester nos matelas (hors reconditionnés et packs), 30 nuits pour les surmatelas, retours gratuits pendant la période d’essai - sans discussion inutile. La livraison standard est offerte (sauf canapés), rapide partout en France (2 à 5 jours).
Et si vous voulez vraiment ne rien faire : on a même une option livraison premium avec installation jusqu'à dans la pièce de votre choix. Derrière tout ça, une équipe basée à Toulouse, élue Service Client de l’Année 3 fois, qui fait simplement en sorte que tout roule. Vous prenez votre temps. Nous, on s’occupe du reste.
Contact info
118, Route d'Espagne, 31100, Toulouse, France
- 05 82 95 66 03
- contact@slome.fr
- slome.fr
L’art du confort
4.5
Excellent
17K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very comfortable mattress topper
Very comfortable mattress topper. Quick delivery and I would buy it again. thanks
26 September 2022
Unprompted review
the purchase on the web site was…
the purchase on the web site was straight forward but have not yet recieved or tried the product so this request for an opinion seems a little premature but if asked to review the product at a later date I will happily do so
29 September 2022
Overall, a great choice.
The online ordering process was easy. Pricing was competitive. Mattress is very comfortable and has helped my back pain a lot.
Small issue with delivery company, which is being resolved. Overall, great.
27 September 2022
Unprompted review
Hello
Hello, I’m very happy with my new mattress “Bien-Être Suprême”. My first night passed super well.
For sure I will keep it. 🙂
6 September 2022
Unprompted review
Très bon surmatelas !
3 September 2022
Unprompted review
Très bon lit conforme a la description…
Très bon lit conforme a la description et facile à monter je recommande !
21 August 2022
Unprompted review
Have only had the mattress for a week…
Have only had the mattress for a week but we are already enjoying better sleep. We both suffer with bad backs and ailments but no longer wake up with back pain and feel much better refreshed in the mornings, thanks Hypnia.
Nous n'avons le matelas que depuis une semaine mais nous dormons déjà mieux. Nous souffrons tous les deux de maux de dos et de maux, mais nous ne nous réveillons plus avec des maux de dos et nous nous sentons beaucoup mieux rafraîchis le matin, grâce à Hypnia.
8 July 2022
Unprompted review
Amazing
Amazing. Amazong. Best night sleep I have had in ten years! Wish I upgraded my mattress sooner. Customer for life.
31 March 2022
Unprompted review
Arrived promptly
Arrived promptly. It is very comfortable and I would recommend it.
18 January 2022
Unprompted review
Super :) Tres bon
29 April 2021
Unprompted review
Perfect mattress
Perfect mattress, extremely comfortable and fast delivery too ...... Couldnt ask for more!
Thank you!
18 January 2021
Unprompted review
Merci Hypnia
Le madelas est au top. Super confort.
Correspond à la description du site.
17 January 2021
Unprompted review
Un service efficacement efficient et…
Un service efficacement efficient et rapide. Simple et efficace.
16 January 2021
Unprompted review
AVIS TRES FAVORABLE MERCI
6 December 2020
Unprompted review
Surmatelas au top !
Surmatelas au top !! Seul défaut : on a plus envie de sortir du lit maintenant tellement on y est bien
6 December 2020
Unprompted review
Brilliant quality and exceptionally…
Brilliant quality and exceptionally comfortable and a very professional service.
14 October 2020
Unprompted review
Highly recommend!
I was looking for a nice mattress for quite a long time and I decided to give a chance to Hypnia. I dont regret a thing!!! Very comfortable! Even for me that have a preference for firm mattress. HIGHLY RECOMMEND.
24 September 2020
Unprompted review
Point d'ambiguïté.....
7 September 2020
Unprompted review
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