Slipintosoft Reviews 1,754

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 703 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, often highlighting the luxurious feel of materials like cashmere and silk, and appreciate the accurate sizing and beautiful designs. Many found the ordering process easy and were pleased with the timely delivery and careful packaging of their items. However, some customers experienced issues with product fit and discrepancies between the item received and its online description, particularly regarding color and softness. There were also concerns about the delivery service, with some orders arriving very slowly or being split into multiple, delayed shipments. A notable number of people expressed dissatisfaction with the return policy, finding the process difficult, costly, or confusing, and some reported problems with receiving refunds or legitimate return labels.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some customers praise the soft... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of products, with... See more

Delivery service

Consumers have mixed experiences with delivery services. Many customers praise fast shipping, timely... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process easy, with good... See more

Return policy

People report negative experiences with the return policy. Many customers found the return process difficult,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had ordered a couple of other cashmere wraps that looked a cobalt blue only to be disappointed. The Slipinto soft wrap is a beautiful cobalt blue, exactly what I was looking for! I took off one star... See more

Rated 4 out of 5 stars

The product and pricing is very good. My wife loves her cashmere ear warming beanie hat! I have not rated as five star for following reasons: 1) This was a Chrsitmas Stocking filler - they sent... See more

Rated 4 out of 5 stars

Bought PJs for my wife, she chose the size. Unfortunately had to return for the smaller size so be carefully on ordering correctly. Only 4 stars as I had to pay shipping and duty to return to the US... See more

Rated 4 out of 5 stars

The dress was beautiful, but did not fit well. I requested a return twice, but never did get a response. Be aware it may be difficult to return items.


Company details

  1. Clothing Store
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Hair Product Store
  5. Home Goods Store
  6. Silk Store

Written by the company

Slipintosoft offers stunning, soft, and sustainable fashions crafted from the world’s finest silk. From sleepwear to bedding, Slipintosoft offers exquisitely designed silk products designed to keep you cool, comfortable, and beautiful.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

Disappointed

I bought 2 cashmere hats but was disappointed with the size and fit. Too large and the quality of cashmere is not what I expected based on other reviews. I’m planning to donate or give away.

3 February 2026
Slipintosoft logo

Reply from Slipintosoft

Really sorry about this. If you don't like it, you can return it. We're happy to help you.

Rated 1 out of 5 stars

Do not recommend

Ordered a product for my girlfriend. They said it would take 2-4 business days to ship. Over a week later, they still hadn't processed the order. I contacted the company and they didn't respond. I ended up contacting my bank to try to get a charge back instead. Never attempting to do business with them again.

And to add insult to injury, they had the nerve to ask for a tip from a fully automated website. I've worked shipping and packing before doing order fulfillment, and I've never heard of anyone ever asking for a tip.

15 February 2026
Unprompted review
Slipintosoft logo

Reply from Slipintosoft

Really sorry for this, it's just because of our factory in Holiday, so there is a delay of a few days. We have already issued a full refund to you.

Rated 1 out of 5 stars

Buyers beware, they are a scam.

This is the most scammy company I've ever had the displeasure of doing business with.

They will not provide any means to ensure you're receiving an authentic product. There are no fiber tests. They won't disclose their source for fibers, and won't even discuss where the item was dyed and finished at. It's just a huge "trust me bro" moment.

When you try and cancel the order? They'll ship anyways. They'll muck up the dispute process at every step of the way. Even when you refuse shipment, they still find ways to drag the process out.

19 January 2026
Rated 1 out of 5 stars

I’m not satisfied with my purchase

I’m not satisfied with my purchase. After spending $1,400, I expected a premium product with noticeable quality and comfort. The final result didn’t feel right and didn’t deliver the level of craftsmanship I anticipated.
For this price range, I expected significantly better. Overall, I'm disappointed. The product appears to be fake, not real silk. Don't buy anything from this company.

10 January 2026
Slipintosoft logo

Reply from Slipintosoft

Really sorry about this. If you don't like it, please contact our customer service.

Rated 1 out of 5 stars

I find Chinese made clothes are too…small

I find Chinese made clothes are too small for American women! Not everyone has small chest! Please make clothes to fit larger chest as these pajamas were too small and also when washed BECAME SMALLER AND SHORTER! Very bad!!!!!!!!!!!!!!!!!

29 January 2026
Slipintosoft logo

Reply from Slipintosoft

Really, I'm sorry about this. Please contact our customer service to request a return; we are happy to assist you.

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