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They make withdrawal a nightmare. Provided driver licence, mortgage statement, hmrc tax letter, insurance policy,council tax bill but still rejected!!!
Insisting on seeing my PayPal cards and transactions yet NEVER used PayPal on site.
I'm reporting to Gambling Commission.
They are under Jumpman Gaming Group - avoid this group!
Requested for withdrawal, uploaded all the documents…Bank statement as my address proof - got rejected without any proper reason. Uploaded utility bill - again rejected without mentioning any reason. Both were having all my details as per my account details and were issued last month only. Looks like company doesn’t want to release my withdrawal hence rejecting my documents. Asked for the reason for rejection, no response. Highly frustrating, will not recommend to anyone. UserId - sandytak622
Sent email asking for the reason for rejection, instead of providing reason, simply sharing the guidelines. Both my attachment are as per guidelines
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