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Review summary

Created with AI, based on recent reviews

Looking at 286 reviews, most reviewers were let down by their experience overall. People often mentioned that the customer service team was extremely difficult to contact and provided virtually no useful assistance when problems arose. Some reviewers were not happy with unexpected billing issues, noting that subscription fees continued even after they tried to cancel their accounts. Consumers also struggled with poor streaming quality, explaining that broadcasts often froze or failed entirely right when major sporting events were happening. Many buyers felt completely trapped by expensive service packages that forced them to pay extra money for television channels they never wanted to watch.

What people talk about most

Service

Clients share profound dissatisfaction with the service, highlighting billing disputes, refusal of refunds... See more

Subscription

Consumers find subscription experiences frustrating due to unexpected extra charges, hidden fees, and... See more

Price

Customers consistently note negative experiences with price, expressing widespread dissatisfaction over... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The company was vague on what constitutes local channels. No trial period and under the assumption that the Blue with an add on would give me every channel I requested I signed for the discounted thre... See more

Rated 1 out of 5 stars

This company should be reported to the ftc. Their service is expensive, their website rarely works, they promise to credit accounts when customers paused services for $5 to watch during recording. W... See more

Rated 1 out of 5 stars

When I watch something on Sling I get subjected to a toothy beaver telling a golfer to get golf now app. The ads are relentless and make me want to destroy my television but I know that's not the w... See more

Rated 1 out of 5 stars

Clicked wrong button for service, will not let me cancel, sent me to "tech support" supposedly for $5 to get the situation rectified. Did NOTHING to fix ANYTHING, said send info - did not. Then find... See more


Company details

  1. Telecommunications Service Provider
  2. also in
  3. Hobby Store
  4. TV store

Information provided by various external sources

Sling TV lets you stream your favorite live shows and on-demand entertainment, without the long-term contracts and hidden fees. Get the channels you want, top features like video replay, and the freedom to cancel easily online — all for a simple low price.


Contact info

1.1

Bad

TrustScore 1 out of 5

3K reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.1

All reviews

(2,736)

264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

So bad

So bad. Two games stopped recording at the end. The customer support is all automated and send you in endless loops of non help. They would not refund even a portion of my money after they agreed the Dvr service was not working. They only told to to restart the ap. That was the only advice. They would end the chat support sessions out of nowhere. Make you start over with new chat. Confusing and terrible. Wasted my money.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

No notice of price increase and wont refund

On May 6th, 2026, Sling TV initiated a charge on my account for more money that what should have been due. Upon checking their site it was noted that there was a price increase on one of the services they offer but they did not provide any notice of said price increase. Upon contacting customer service I was told they would not provide a refund even though it was 100% Sling TV's fault for not notifying about the price increase. Buyer beware. This company knows nothing about customer service or transparency. Purposely not providing notice of a price increase and then denying a refund is simply greed, and probably illegal, for which I hope they will suffer great loss. If there is an AG out there reading this, please inquire with this company as to their underhanded practices. This deceptive practice deserves ZERO stars but that is not an option unfortunately.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Sling needs to fix their app

I have had Sling for a few years. EVERY single day over the past 6+ mos the feed locks up or just boosts me out of the Sling app (several times a day). This happens more often with the DVR. I looked to see how much I was paying. I started out (2023) paying $45 with no streaming issues. Today I am paying $60.99 for a subscription that doesn't work. Buh bye Sling.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

PSL Prejudiced commercial services, IPL on all channels

Sling managers showed their Prejudice by not showing PSL 2026 Final match. All Willow sports channels were occupied by IPL and old PSL matches, completely black outing PSL Final match. Perhaps first occasion during my subscription for last 11 years. Extremely poor and uncommercial attitude. Definitely I will unsubscribe from Sling unsatisfactory commercial services.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

Sling TV AMC Plus offer is a ripoff

Signed up for their $5 "special" for 30 days of AMC + I thought. Its a scam they carry only parts of the AMC Plus library. Example : one AMC series called this City is Ours is missing episode 2, 6, 8. Why even bother posting it for viewers.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Their website is providing false information

Their website is providing false advertising! Last night I subscribed to the Essential plan rich contains ESPN and found that it only allows one stream. I checked their FAQs and saw that adding the Select plan would allow an additional 3 streams so I upgraded. This information was false! THEY STILL ONLY ALLOW ONE STREAM FOR ESPN. THERE REFUSING TO REFUND , REFUSING A MANAGER ESCALATION AND KEEP ENDING MY CHAT!!! I WILL BE SUBMITTING A COMPLAINT TO THE BBB AND DISPUTING THE BANK CHARGES

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Company policy to continue charging after cancellation because they don’t turn off service

The video reception was very flaky at times on many of my recordings.
I cancelled service over 3 weeks before it was set to renew. And when I noticed that it was still on 2 days after it should have stopped they charged me for the next month. After chatting on their website they said that was company policy. I take that as meaning it’s their policy to cheat their customers. Never again Sling!!!

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Takes your money but doesn't give the service you paid for.

Have to pay $45.99 a month to get anything decent and after paying that, I only had access to Freestream and Sling AI garbage chat pretends I didn't pay the money. But besides that, all these streaming services force you to pay a high price because they ALL add in ESPN which not everyone wants. If I wanted ESPN I would be happy to pay extra for that, but why do people that DON'T want ESPN have to pay for something they don't want??? Anyway, thanks but no thanks. I'll just keep using streaming apps available for free on Roku. Disgusting!!!

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Sling TV is the worst streaming service…

Sling TV is the worst streaming service package! I had this service for awhile! They now have no customer service where you can speak directly to an individual!! They only have a CHAT service which is Horrible!! I cancelled my services due to poor streaming selections for the price of $45.99!! It was a waste of my money!! I don't recommend this streaming package to anyone!! It's horrible and the WORST! I will never obtain this package again!!

23 April 2026
Unprompted review
Rated 1 out of 5 stars

The absolute worst customer service…

The absolute worst customer service I’ve ever encountered!! They basically charged me for something I accidentally did, despite my immediately contacting them after canceling it immediately. They could not fix problem with screen freezing. This didn’t happen on any other app. They are useless. Totally AI bs!!!

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Non Existing Refund Policy

I got charged for a package I accidentally selected. I called to cancel it within minutes but their “policies” didn’t allow them to refund me. Horrible business, don’t waste your money.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam!!! Stay away

I signed up for sling based off the false information that I could stream on 4 devices at the same time if I purchased the orange and blue subscription. The four devices only applied to certain channels, which was never disclosed! When I contacted them they said it was disclosed on their website, which it wasn’t when I signed up. I asked for a refund and they refused. I asked for a supervisor, they refused and ended the chat. A bunch of scammers!!

20 April 2026
Unprompted review
Rated 2 out of 5 stars

Poor customer service after years of…

Poor customer service after years of being a loyal customer and spending hundreds of dollars. Don't buy or accept gift cards, they refuse to honor them or use them where you need it. I had to get a new debit card since they didn't push payments through right away. I had multiple great years with them. But after losing a couple hundred dollars, and very very poor customer service with no help, I won't be back.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

Sling has a commercial about their…

Sling has a commercial about their large amount of sports and all that and I've looked into it and it's horrible really sad I have had a YouTube live TV I currently have Hulu live TV and you know with ESPN I've watched all the college basketball games, NHL, so what about the NBA but the you know the rest of the stuff is golden to me. A search through sling channels showed nothing I mean I was expecting something but I mean there was nothing

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Bye to Sling

Black screen with audio. Audio doesn't match the show/movie. Kicked out of app daily. No response to the buttons being pressed. Logout and powering off doesn't fix the issues.

Customer service is worthless and the company is losing money due better packages offered by YouTube TV and Hulu.

18 April 2026
Unprompted review

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