One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more
Company replied
Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more
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Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more
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Company details
- Payment Service
- Airline
- Airline Ticket Agency
- Alternative Financial Service
- Flights Search Site
- Travel Agency
Written by the company
Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!
Contact info
Australia
- slicepay.travel
4.7
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SLICE IS AMAZING!!!
I absolutely loved my experience with SLICE!!!! The customer service was exceptional! The entire staff was willing to assist me during a time where the payment plan I was on, no longer was suitable for me! I would recommend SLICE to every I know!!! Thank you guys for making sure that I am still able to take my 1st trip to D.R!!!!
4 February 2026
Unprompted review
Reply from Slice Pay
Hi NikkiAyla,
Thank you so much for the 5 star detailed review. Our team will be thrilled to hear this feedback.
Enjoy your trip and please let us know if we can help again in the future!
Reply from Slice Pay
Thanks, Christine! We really appreciate your 5 star review!
Reply from Slice Pay
Hi Danielle, thank you for rating our team and service 5 stars! We're super excited to welcome you back to use our service in future.
First Time User but not the Last Time
The process to apply and get accepted was very easy. Being able to make smaller payments over time allowed me to make my trip more affordable
3 February 2026
Reply from Slice Pay
We look forward to welcoming you back to the SP community, Angela!
They were excellent to deal with
They were so easy to deal with and kept me up to date .
2 February 2026
Reply from Slice Pay
Thanks for your fantastic review, Kareen! I'm glad you found the communication exceptional!
Slicepay was great to deal with
Slicepay was great to deal with. A low deposit and fortnightly repayments for 6 months on an asia airfare. Also , their online chat was very accessible via website. They are excellent to deal with if you encounter any issues.
30 January 2026
Unprompted review
Reply from Slice Pay
Hi Martin, thanks for your 5 star review. We're so glad you found our service easy to use and accessible. We're currently building further enhancements to make this even better, so watch this space!
Very nice to use for payments to go…
Very nice to use for payments to go with installments and great service ,would love to use next time as well
22 January 2026
Unprompted review
Reply from Slice Pay
Thanks Divya, for the 5 star review - We're excited to welcome you back in the future.
The service came in handy with a client…
The service came in handy with a client who had some unexpected monetary issues. We were able to secure her trip by using these services. The representative responded timely to my email with questions pertaining to the program. It was really easy to set up and received services. I'm very please with the ease of the process.
15 January 2026
Unprompted review
Reply from Slice Pay
Hi Novice Trader,
Thank you for the kind words - We appreciate you taking the time to rate our product and service, and we're so glad it was useful and easy! We wish you all the best on your future travel plans, and look forward to welcoming you back to the Slice community again in the future.
You have look at how to spread the cost…
You have look at how to spread the cost to a longer period . Vuelo is doing that and they have lots of customers
2 January 2026
Reply from Slice Pay
Hi Taj, thanks for your feedback - We're super appreciate of the 5 star review and suggestions to improve. We're definitely looking to continuously grow and improve, so we'll take your suggestion onboard for further review.
The customer service team never…
The customer service team never responds back to the email but constantly send email over back to back. The communication isn’t that great.
9 January 2026
Reply from Slice Pay
Hi Kewan,
Thanks for sharing your feedback - we’re sorry to hear that your experience with our communication felt frustrating.
I can see that our team had been trying to reach you by phone, however we understand that your contact number had changed, which would have made this difficult. We appreciate you acknowledging this.
To help customers stay on track, we do send automated reminder emails for upcoming and missed payments. These are sent as a precaution so nothing is missed, rather than as direct responses from our customer service team. That said, we understand how frequent messages can feel overwhelming, and you’re welcome to opt out of these reminders at any time during your Slice Pay journey.
We’re always working to improve how we communicate, and we appreciate you taking the time to share your experience. If you’d like further assistance, our support team is happy to help.
not good
not good, bad expiriance, too low customercare service. i will not use this in future
9 January 2026
Reply from Slice Pay
Hi Jagdeep,
I'm sorry to hear that your experience did not meet your expectations. Over the last few weeks, we've experienced a higher than usual spike in customer queries due to the high departure season over Christmas. This has led to some unexpected delays in replies from our support team, which we have now recovered from.
If there is anything I can do to help improve your experience this time, please feel free to reach out to support@slicepay.travel
Thanks,
Dylan
Good and a trust company to deal
We never any problem payment great company to deal with save even giving the Cridit card
8 January 2026
Reply from Slice Pay
Hi Dharshini, thank you for your glowing review and I'm so glad you felt safe and secure using Slice Pay! We are GDPR compliant, and always putting our customers privacy first!
Reply from Slice Pay
Thanks for your 5 star review, Shameekah
Poor Communication and Process
I completed my payment plan through slice and I still haven’t received t received any flight information or itinerary on my flight. I have called several numbers and none of them seem to work as it feels like a scam. I have sent emails and also been on the chat where I get generic responses. This is absolutely frustrating not being able to obtain the services that you have paid for.
5 January 2026
Unprompted review
Reply from Slice Pay
Hi Lamar,
Thank you for flagging your concerns.
I apologise if this was not clear throughout the process, however for itineraries and documentation - This must all be collected via your travel agent. Slice Pay manages the payment plans only, with any changes, itinerary requests or travel related concerns being directed to your agent. We're reaching out to your agent today and will have them reach out.
Please let me know if you need anything further.
Very helpful, kind, lots of solutions
Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very impressed. I will definitely use them again.
1 January 2026
Unprompted review
Reply from Slice Pay
Hi Veronica,
Thank you very much for taking the time to write a wonderful review. We're so glad you experienced such service from our Support team, and we look forward to helping you out again in the future.
Great experience using SlicePay
Great experience using SlicePay with flexible payment plans according to needs. Fantastic customer service team. Would absolutely use them again.
31 December 2025
Unprompted review
Reply from Slice Pay
Hi Patrick, thank you for providing wonderful feedback about our team. They will be so pleased to hear this - We look forward to welcoming you back to the SP community again soon!
When I paid and completed my plan so…
When I paid and completed my plan so quick n easy ,, unbelievable.. it was amazing and so much better than paying all together .. I will be ready for next year again for family holidays .. thanks
31 December 2025
Unprompted review
Reply from Slice Pay
Thanks, Onkar - We're excited to help you with your trip in 2026!
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