Slice Pay Reviews 

336
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the flexible payment plans, which make managing travel costs much more manageable and stress-free. Many highlight the exceptional customer service and supportive staff, who are readily available to assist with various needs. The overall service and user experience are frequently described as straightforward, efficient, and convenient, making the entire process easy to understand. However, some customers noted difficulties managing their payments independently, mentioning a lack of an online portal to track balances or make early payments. A few other people also felt that communication was occasionally poor, with some experiencing unresponsiveness or delays in receiving information after completing payments.

What people talk about most

Payment

Reviewers mention positive feedback about payment, highlighting the ease and flexibility of installment plans... See more

Service

Clients share positive opinions on service, highlighting its helpfulness, clarity, and reliability, with many... See more

Customer service

Customers had positive experiences with customer service, often describing the team as accommodating,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, straightforward, and... See more

Staff

People report positive experiences with staff, highlighting their politeness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slice pay came to the rescue this year , I couldn’t afford the outfit cost this year for my trip, and I had been suggested slice pay. It meant I could pay the instalments either once per week or... See more

Company replied

Rated 5 out of 5 stars

One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more

Company replied

Rated 5 out of 5 stars

Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more

Company replied

Rated 5 out of 5 stars

Working with Slice was easy and efficient and really helps when you need the airline tickets, but don't have the full budget at the time, having SLICE as an alternative is a great option! Highly Recom... See more

Company replied


Company details

  1. Payment Service
  2. Airline
  3. Airline Ticket Agency
  4. Alternative Financial Service
  5. Flights Search Site
  6. Travel Agency

Written by the company

Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

336 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(336)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you for helping me with my…

Thank you for helping me with my booking
It’s a big help.

4 December 2025
Slice Pay logo

Reply from Slice Pay

Hi, Pryan - We're so glad we were able to support you with your travel plans. Enjoy your trip and we look forward to welcoming you back to the Slice Pay community in future.

Rated 5 out of 5 stars

Great customer support

Great customer support. Love it👌

3 December 2025
Slice Pay logo

Reply from Slice Pay

Thanks for your feedback on our support team, Bob! It's greatly appreciated

Rated 5 out of 5 stars

Slice is the best.

Slice, is a very amazing company. They are always there 24/7 when you need them. They have made pay for my flight in a very simple way that flight centre couldn't help. I will be using them again.

4 December 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Appreciate the feedback, John - We're glad we made the process simple for you and supported you to be able to travel.

Rated 5 out of 5 stars

My experience is a very good with this…

My experience is a very good with this compny
This compny always help pepole to holding money for ticket for those pepole hoo dont have inough money
So this compny help them out for ticket finence
This compny help me out for buying my ticket & staff is very supportive

27 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Hi Mayank, thanks for your review - Our wonderful support team will be so pleased to hear of your experience with them. We look forward to assisting you in the future with your travel plans.

Rated 5 out of 5 stars

Slice pay offers a smooth and…

Slice pay offers a smooth and user-friendly experience, with clear payment options and a helpful Direct payment work well for split-bill trips, giving peace of mind with automatic, reliable charges and fewer card hassles. The company shines in transparency, straight forward pricing, and responsive support that helps when plans change.

26 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Thanks, Teena for your feedback on the Slice user experience. We're so glad we were able to support you with your travel plans!

Rated 5 out of 5 stars

The service was awesome

The service was awesome , inquiry answered and very reliable for doing booking without stress on payments plan.

26 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Hi Frank, thanks for your feedback - It's very much appreciated!

Rated 3 out of 5 stars

Slice

It was ok. I will defiantly be back and tell others!!

13 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Hi Ty, thanks for your feedback. We see you've rated our service 3/5 stars - If there's any feedback you would like to provide for us to improve, feel feel free to email through to support@slicepay.travel!

Rated 5 out of 5 stars

I want say big thank you for help me…

I want say big thank you for help me whit the payment i csn soy ypu tean are amazin , all tje time respond my cuestion and allway here for help me big thank you.

22 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Thanks, Ramos for your incredible review - We're always here to help and work with you to resolve any concerns!

Rated 5 out of 5 stars

Excellent team

Excellent team, professional
Responsive on time
Understanding
Strongly recommended

Carol

20 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Thanks, Carol for sharing your fantastic feedback about our Support team. I'm sure they'll be thrilled to receive this!

Rated 5 out of 5 stars

Accommodating

Accommodating, the best bunch of people I have come across. Thanks Slice for making it possible for me to go see my family during a very difficult time. Thanks again!! And I will use this feature again soon!!

20 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Thank you very much for sharing your experience with Slice Pay! We're so happy we could support you reconnecting with your family during a difficult time!

Rated 5 out of 5 stars

Thank you for the excellent support

Thank you for the excellent support. I especially commend Jenni and Diane for their promptness in responding to our inquiries and for being very accommodating during our phone calls. Great work!

20 November 2025
Unprompted review
Slice Pay logo

Reply from Slice Pay

Hi Yash,

Thanks so much for your feedback about our Support team! It's wonderful to hear that our service as exceeded your expectations!

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