Sleepytroll Reviews 55

TrustScore 4 out of 5

4.0

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Company details

  1. Baby Store

Written by the company

Sleepytroll was born from one father’s frustration with his newborn needing constant rocking to fall asleep. What started as a small invention in Norway has grown into an award-winning baby tech brand trusted by families around the world. The Sleepytroll Baby Rocker gives parents a helping hand, gently rocking strollers or cribs so babies can fall asleep faster and stay asleep longer, while parents finally catch a break. Established in 2015, Sleepytroll has led the category with features like multi-purpose design (compatible with strollers, cribs*, and bouncers*), a 3-hour rocking cycle, app control, smart sound and motion sensors, 12-hour battery life, 2.5-hour fast USB-C charging, and IPX4 water resistance — making it the most advanced baby rocker on the market. Sleepytroll Baby Rocker Gen 2 was named one of TIME’s Best Inventions of 2024 and Best in Test by Tek.no, Norway’s most trusted product review site. *adapters sold separately.


Contact info

4.0

Great

TrustScore 4 out of 5

55 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent quality and genuinely effective

Sleepytroll has exceeded our expectations. The functionality is well thought out and easy to use, and it has been incredibly effective at helping our fussy baby settle and go back to sleep. What really stands out is the build quality; it feels solid, durable, and clearly designed to last, which is reassuring for a product used daily. Shipping was quick and the overall experience from order to use was seamless. A well-made, reliable product that truly delivers!!

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Would Recommend

They had really nice and helpful customer service when I wanted to purchase a unit. The sleepytroll hasn't necessarily been helping my four month old go to sleep, but I do think it's been helping him stay asleep over the past 10 or so days of use.

Good battery life!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

This product really helped my baby…

This product really helped my baby sleep for longer stretches. With the Sleepytroll, he often sleeps up to 9 hours at night and it helps bridge him back to sleep when he stirs.

After I bought it, it worked tremendously but unfortunately it broke after about a month. I contacted customer service and they were very helpful and quickly sent a replacement.

While it could be coincidence, we definitely noticed a difference while waiting for the new one: without it, my baby woke up multiple times during the night. I use it on our co-sleeper with the bouncer attachment.

13 December 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi,

We’re so happy to hear how much Sleepytroll helped your baby sleep longer, that really means a lot to us. Thank you for sharing such a clear and honest experience.

We’re sorry the first unit stopped working, but glad our support team could help quickly with a replacement. It’s great to hear you noticed such a difference while waiting for the new one.

Thank you for trusting Sleepytroll and for your kind review.

Best regards,
The Sleepytroll team

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!

20 November 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi!

Thank you so much for your lovely review 💛

Thank you for sharing your experience and for being part of the Sleepytroll family!

Best Emilie

Rated 5 out of 5 stars

Just bought my second one- Gen 2

Just bought my second one- Gen 2. Love this product. It’s a ‘can’t live without’ when having a baby.

19 November 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi!

Thank you so much for your lovely review 💛

Thank you for sharing your experience and for being part of the Sleepytroll family!

Best Emilie

Rated 5 out of 5 stars

A must have product!

Sleepy troll is very nice and my experience with it is amazing. Our daughter is sleeping so much better and even longer!

18 November 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi!

Thank you so much for your lovely review 💛

We’re so happy to hear that your daughter is sleeping better and longer with Sleepytroll. That means a lot to us.

Thank you for sharing your experience and for being part of the Sleepytroll family!

Best,
The Sleepytroll Team

Rated 5 out of 5 stars

Sleepytroll Baby Rocker Gen 2

The Sleepytroll Baby Rocker Gen 2 has been an absolute game-changer for our family. From the moment we started using it, naps and bedtime became so much smoother. The motion sensor feature is incredibly smart—whenever our baby starts to stir, the rocker gently kicks in, helping soothe them back to sleep without us having to rush over.

I love how easy it is to attach to the stroller or bassinet, and the build quality feels solid and reliable. The battery life is impressive too; it lasts far longer than I expected, even with daily use.

What really stands out is how natural and calming the rocking motion is. It doesn’t feel mechanical or jarring—just a gentle sway that mimics natural movement. Our baby settles faster and sleeps longer, which has been a huge relief for us.

If you’re on the fence, I can honestly say the Sleepytroll Gen 2 is worth every penny. It brings peace of mind, more restful naps, and a better overall rhythm to the day. I highly recommend it to any parent looking for that extra helping hand!

17 November 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi there!

Wow, thank you so much for this incredible review 💛We’re truly grateful that you took the time to share your experience, and it means the world to us to hear how much the Sleepytroll Gen 2 has helped your family.

Thank you again for recommending us and for being part of the Sleepytroll family. Wishing you many more peaceful naps ahead!

Best,
The Sleepytroll Team

Rated 5 out of 5 stars

We have 3 Sleepytrolls - great experience

We have three Sleepytroll Gen 2s -- one on the stroller, one for each of our twins. We started out just using it on the bouncers, but have since transitioned to cribs from a smart bassinet (and the boys are too big for bouncers) so we got the crib attachment and rocking feet and have been THRILLED with the crib performance.

16 November 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi,

Thank you so much for your wonderful review!

And wow, three Sleepytrolls! We’re truly thrilled to hear how well the Gen 2 works for your twins, both on the stroller and now with the crib setup. Knowing that the crib adapter and rocker feet have made the transition smoother means so much to us.

Thank you for being part of the Sleepytroll family, and for sharing your experience. Wishing you many more peaceful naps ahead!

Best,
The Sleepytroll Team

Rated 1 out of 5 stars

SleepyTroll ships Used Quality Rockers, Dismissive Customer Support

I purchased two Sleepytroll Baby Rocker Gen 2 units (one via a UK retailer, one directly from Sleepytroll USA). Both arrived looking far from “new”: one with abrasions and actual dirt on the straps, the other with a broken product seal and scuffing on the buckle.

When I raised this, Sleepytroll’s response was dismissive — they claimed scratches are “normal from the molding process” on some of their units. and left it to the retailer to deal with. Meanwhile, all of their marketing shows flawless, polished products to support their “premium Scandinavian quality” branding. The reality is very different.

At this price point, I expected consistency and transparency. Instead, I received products that looked like factory seconds and customer service that minimized my concerns. Parents deserve better.

16 September 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi Ryan,

Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet your expectations.

We completely understand your concern about the broken seal and apologize for the disappointment this caused. As mentioned in our correspondence, some of our current units may have light cosmetic marks on the buckle from the molding process, which don’t affect safety or performance. That said, every product should of course arrive properly sealed and in perfect condition, and we regret that this was not the case with your order.

As soon as we learned about the issue, our team offered both a replacement and a full refund option, and your refund was processed promptly once the return was received.

We really appreciate you taking the time to communicate with us and giving Sleepytroll a try. Hopefully, we’ll have the chance to give you a better experience in the future.

Warm regards,
The Sleepytroll Team

Rated 2 out of 5 stars

Stopped working and no support to…

Stopped working and no support to repair or replace. Sleepytroll is pointing in the direction of the reseller, but the reseller is refusing to support as the receipt is not on my account as it was a present.

If it works it’s great although it needs constant charging.

21 January 2025
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi Danielle,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this must be.

As explained in our correspondence, warranty claims must be processed by the original buyer through the reseller (Bol.com), in line with EU consumer regulations. Since we could not verify the purchase directly, our options were limited, but we truly wanted to help and remained in contact throughout to try to find a solution.

We appreciate your patience and feedback — it’s valuable to us as we continue to improve both our product and customer support experience.

Kind regards,
The Sleepytroll Team

Rated 1 out of 5 stars

Maybe save your money or your receipt …

I was really excited when I got the sleepy troll as a gift but sadly after only a couple weeks of use it stopped working. Customer service won't help unless because we don't have a receipt. The one star is because it dose sort of work but our experience is that it dosnt work for long as ours just stopped shaking or moving.

17 September 2024
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi Markus,

We’re really sorry to hear about your experience and completely understand your frustration.

We’d truly like to help you resolve this. As mentioned, we just need a proof of purchase to locate the order and confirm the warranty. We haven’t received this information yet, so please reach out to us again when you have it — we’ll make sure to find a solution for you right away 🙂

We’re looking forward to hearing from you!

Best regards,
Sleepytroll team

Rated 3 out of 5 stars

I still think the product is very good…

I still think the product is very good and it helps a lot. I'm impressed by it, but the biggest drawback is really the battery. If you set it to long-term, it only lasts 10 to 15 minutes at most. For that price, it could easily have lasted for half an hour to 40 minutes.

1 June 2024
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi!

Thank you so much for your kind words and for sharing your experience. We’re really happy to hear that you enjoy your Sleepytroll!

We’re sorry to hear about the battery time and would love to take a closer look at this for you. Please contact us at support@sleepytroll.com, and we’ll be happy to help right away 🙂

Best,
Sleepytroll Team

Rated 5 out of 5 stars

Best product for babysleep!

Sleepytroll is the absolut best rocker, functional for both bed, pram and rocking chair. I recommend this product, as I have been using it daily for nine months.

Especially love the sensor that reacts to sound. My son falls back asleep in no time, when it turns on during nighttime wake-ups.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

A amazing product that keeps my little…

A amazing product that keeps my little girl asleep in her pram. Love the sleek design

13 August 2024
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi Molly,

Thanks for taking the time to leave a wonderful review! We're happy that you had great experience :)

Best regards,
Emilie from Sleepytroll

Rated 5 out of 5 stars

sleepytroll must be the best invention…

sleepytroll must be the best invention for the little baby and the parents. And being able to use it for the bed, the pram and the babysitter is the best. A real savior when you have your hands full and the baby needs to sleep. And that the battery lasts a long time and recharges quickly. No wonder it's a test winner!!

13 August 2024
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi!

This is amazing to hear! Thank you so much for sharing, we really appreciate it.
We are so glad to hear that you and your little one are happy with the purchase.

Best Regards,
Emilie

Rated 1 out of 5 stars

Dangerous & Defective

My unit stopped working after getting fairly warm. I was concerned that it might be faulty so I disconnected the battery (I had to open it to do this, disconnect 1 wire, very simple & instructions for this are in the manual). I contacted the company & they proceeded to tell me that I was using it wrong. I voiced my concern about it being faulty, to which they immediately responded telling me that I voided the warranty by opening it & offered me a small discount on a new one.

I decided to open it up & do some electrical testing. It appears that one of the resisters burnt out & had a singe mark. That means that it *could* have caught fire.

So, the product wasn't safe & SleepyTroll doesn't care. Don't buy from them.

20 May 2024
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Fake customer review:
We have no record of this individual ever purchasing a Sleepytroll from us or contacting our customer service. This review appears to be misleading, and we suspect it might be a scam. Please be cautious and feel free to reach out to our customer service directly for any concerns or questions.

Best regards,
Sleepytroll Team

Rated 1 out of 5 stars

The product doesnt work

The product doesnt work, and when you try to return it they give you the run around. I returned it and they are refusing to give me my money back.

21 May 2024
Unprompted review
Sleepytroll logo

Reply from Sleepytroll

Hi,

We’re sorry to hear about your experience. From what we can see, your order has already been fully refunded in our system.

If that’s not the case on your end, please contact us directly at support@sleepytroll.com, and we’ll be happy to look into it right away.

Best regards,
The Sleepytroll Team

Rated 5 out of 5 stars

Overall, it does what it promises

We’ve bought the thing when our baby was about 7 months old to try to get at least some hope for a nights sleep, so we initially bought the full pagackage with adapters for the crib.

In our experience, the product does what it promises - it is not a miracle machine that helps your baby sleep through the night, or two hour naps in a day, but it really is a helping hand in rocking the baby back to sleep between the cycles. In the nights when we would wake up 10 or more times, it would save 3-5 standing-ups, just by activation on motion or sound - so, after 7 months of using (and still in progress), I’d say - money well spent!

I’m a light sleeper and I though the vibration sound would annoy me, but, to my surprise, it’s quite okay.

It took us a while to set it up as we wanted - for two sleep deprived parents, I would say that the settings were a bit difficult.

The green light is very bright, so we always cover the machine in a blanket, but the sensors still work fine.

The machine is quite heavy, and that’s okay, but I don’t really like the fastening strap, as it’s difficult my strap with one hand (when, e.g. you have a sleeping child on your hands) and the clicking is also loud.

I read a lot of complaints about the battery life being short, but in my experience it’s good. Of course, if it has to work most of the night it wouldn’t last the whole night, but, on average, it worked fine till morning. Charges up also super fast.

Despite the minuses, I give it 5 stars as I don’t know a better product than this, and for all the times I praised this machine in the night when it rocked my baby back to sleep and I didn’t have to stand up!

25 January 2024
Unprompted review
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