Quick delivery. Im giivng 4 stars for the customer experience and delivery. Unfortunately I couldn't smell anything when using the shower steamers which I wanted to love. I am wondering if this is bec... See more
Company replied
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Review summary
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I have had a few smug eye masks in the past I think the raised area for the eyes is perfect for eye movement in the sleep and protecting eye lashes! I found the Smug on line site quite easy to... See more
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Always good quality products at good prices. Quick delivery. I’ve used Smug many times before and will do so again. I particularly love their pillowcases. I haven’t slept on a ‘normal’ pillowcase... See more
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Lovely soft eye mask and headband. My daughters have bought a few different ones in the past but they have looked and felt quite cheap and often stitching had come undone but these feel much more prem... See more
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Company details
Written by the company
It all started with one genius idea: Keli, our founder, was tired of flimsy, ineffective sleep masks that didn’t block light or protect her lashes. So, she designed her own—a contoured, 100% blackout sleep mask that was comfy, chic, and, frankly, a game-changer. Turns out, she wasn’t alone. Millions of people around the world fell in love with SMUG’s original mask. From there, we didn’t stop—expanding into vibrant designs, wellness must-haves, and beauty essentials to help you sleep, relax, and look fabulous doing it. Today, SMUG offers a wide range of self-care and relaxation products designed to elevate your daily routine. Whether you’re unwinding with our soothing shower steamers, pampering yourself with a crystal glass nail file, or easing tension with a lavender-infused body wrap, we believe in making luxury self-care effortless. We also stock stylish shower caps to keep your hair dry in style, practical wash bags for beauty essentials on the go, and a growing collection of home, beauty, and fitness products. Every SMUG product is created with comfort, convenience, and a touch of luxury in mind, helping you feel refreshed, recharged, and ready to take on the day. Now, SMUG is on a mission to make self-care simple, proving that a little pampering and a great night’s sleep can make life brighter. Ready to join the SMUG revolution?
Contact info
West Street, SM1 1SH, Sutton, United Kingdom
- hello@sleepsmug.com
- sleepsmug.com
4.2
Great
173 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Smug contoured sleep mask
I was gifted a smug eye mask for my birthday last year and I’m converted! It’s a contoured design that doesn’t touch my eyelashes,has an adjustable Velcro strap and a funky leopard print(now want the flamingo one)It blocks out the light in my bedroom and is so comfortable that I can actually get a lie-in at the weekend.Highly recommend!
28 January 2022
Unprompted review
Perfect nights sleep
I am so pleased with the sleep mask and lavender spray I ordered from this company. The mask blocks out all light and is comfortable to wear. I also love the print. The spray smells gorgeous on my pillow. Fast delivery too. I would recommend smug if you are looking for good quality products.
23 November 2022
Unprompted review
My daughter loves the stuff from here
My daughter loves the stuff from here. Great ideas for birthday and Christmas gift sets.
5 June 2022
Unprompted review
Avoid!!!
I've placed an order on the 14th of June and no sign of the order. I've contacted customer service three times on separate occasions and no reply.
Not sure of the validity of this company. Either way, steer away from this company!
25 June 2022
Unprompted review
Reply from SMUG.
Hi,
I'm sorry to hear you've had an issue with your order and i'm very sorry for the late reply.
If you have previously contacted us at hello@sleepsmug.com our emails often end up in spam. Please contact us again via that email or on Facebook or Instagram and we will do everything to rectify the issue.
Thank you,
Abby
Excellent company
This company’s customer service is excellent. Their eye masks are such good quality I can’t give them a good enough review
24 August 2021
Unprompted review
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