Sleepkings Reviews 

663
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast delivery service and the polite, professional staff who efficiently assemble the products and carefully remove old furniture. Buyers consistently mention that the modern adjustable beds are exceptionally comfortable, sturdy, well-made, and provide amazing overall value for money. However, some customers also noted occasional issues such as unexpected delivery delays, missing installation parts, or specific components not fitting correctly upon arrival. A few other people also felt that they faced distinct challenges regarding very early morning drop-offs or frustrating communication gaps with the support agents.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting fast and efficient drop-offs, with... See more

Product

Consumers find product quality to be largely satisfactory, with many reviewers praising the comfortable and... See more

Staff

Reviewers highlight positive aspects of staff, praising the helpful and polite customer service team for... See more

Service

Customers consistently note positive experiences with service, highlighting prompt assistance and... See more

Quality

Clients share positive opinions on quality, highlighting that the adjustable beds are sturdy, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... See more

Company replied

Rated 5 out of 5 stars

Sleepkings we're incredibly helpful especially as I booked the bed on New Year's Eve. Questions were answered quickly on the chat and were very reassuring. We booked assembly too so my elderly mum wou... See more

Company replied

Rated 5 out of 5 stars

This is a great bed for the need of the electric capabilities, it's comfort and surprisingly good design makes me a happy customer. You simply cannot ignore the Incredible value of the Sleep K... See more

Company replied

Rated 5 out of 5 stars

Great bed, price, service and delivery. Extremely happy with the bed, after looking for something suitable for a while, it was great to come across a company who sold the electric bed with the divan,... See more

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Manufacturer
  4. Furniture Store
  5. Mattress Store

Written by the company

We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

663 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(663)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service when ordering

Excellent Service when ordering - looking forward to receiving the bed now.

27 March 2025
Sleepkings logo

Reply from Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Rated 5 out of 5 stars

Electric Bed.

Exactly what I ordered.

26 March 2025
Sleepkings logo

Reply from Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Rated 5 out of 5 stars

Great value!

The reclining bed is great value for money. It works well and is easy to set up and operate. I am comfortable while watching tv and I sleep very well. I previously used a reclining cushion and it hurt my back. This bed solved that. The bed was delivered within days of ordering, within the timeframe promised.

24 March 2025
Sleepkings logo

Reply from Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Rated 5 out of 5 stars

I was very impressed with the entire…

I was very impressed with the entire experience from ordering to delivering and fitting

24 March 2025
Sleepkings logo

Reply from Sleepkings

Thank you so much for shopping with us and taking the time to share your thoughts.
We truly value and appreciate your support.

Rated 2 out of 5 stars

Very disappointed not recommended

Very disappointed. We ordered a bed for my disabled mother . And paid for assembly. The bed was delivered at 7.15 am really not very thoughtful when it was a disabled persons bed. The 2 gentlemen did not know how to assemble the bed which was damaged .
A conversation was had with customer services . Who promised to send a replacement head board and offer a discount . Neither have happened . We are still waiting a month later . I definitely would avoid this company .

10 March 2025
Unprompted review
Sleepkings logo

Reply from Sleepkings

Hello, We are very sorry to hear you are not happy with the service, a new headboard was requested to be sent out for you. If you could make contact with me today i would be happy to find out where this is for you and why you have not received this and get your issues resolved for you.

Kind regards

Rated 5 out of 5 stars

Very professional

Easy to order, quick delivery, brilliant customer service, amazing delivery drivers, they were very helpful polite and professionally. They installed the bed in no time . Would definitely reccomend you guy's .

21 March 2025
Rated 5 out of 5 stars

Above and beyond helpful.

This company has gone above and beyond to help with a new bed after having so much trouble with another company, the delivery men are lovely and very helpful they were quick with delivery . I would deffo recommend these guys, and price is very reasonable .

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Service and Product

Great customer service experience from start to finish. The bed and mattress is great quality. Thanks so much for helping me get this bed sorted so quickly so that my mum could get discharged from hospital.

5 March 2025
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Needed an electric bed for my poorly mum that was electric and this does absolutely everything i needed it too. Lovely finish fast delivery and so easy to put together. Cant recommend highly enough!

27 February 2025

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