Sleep Comfy Reviews 198

Reply from Sleep Comfy

Oct 24, 2025

Dear Adrián,

Thank you for your lovely review — we’re so glad to hear the pillow has improved your sleep and that your two-pillow setup works so well for you. That’s exactly the result we aim for.

If you ever need care tips or have questions, please contact us at support@sleepcomfy.nl
— we’re happy to help.

Kind regards,
Sleep Comfy Customer Service

Reply from Sleep Comfy

Sep 25, 2025

Hi Lisa,

Thank you so much for your kind words — we’re delighted to hear you’re happy with the product and our service. Your feedback means a lot to us!

If you ever need anything, please contact support@sleepcomfy.nl
— we’re always happy to help.

Kind regards,
Sleep Comfy Customer Service

Reply from Sleep Comfy

Sep 5, 2025

Dear Samin,

First of all, we are very sorry for the poor experience — this is not the service we strive for.

A short clarification of what happened and what we have done for you:

The issue was caused by the carrier (PostNL). Unfortunately parcels can sometimes be damaged in transit or — if nobody is home — delivered to the nearest PostNL pickup point; that is how their process works.

To avoid burdening you with returning a damaged parcel, we proactively sent two replacement electric blankets at no extra cost (without you having to request this). Those replacement parcels were also handled by PostNL and may have been delivered to a pickup point if you were not at home.

About the price: we sell two different electric blanket models. Your order was for the model priced €54.95 (the “Over” model). With our 1+1 free promotion you received 2 blankets for that price. Because the first delivery contained two damaged blankets, we additionally sent two more replacement blankets — so in total four blankets were provided under that single order of €54.95.

If anything is still unclear (which exact items were delivered, photos of the damage, or if you prefer a refund instead), please contact us and we will sort it out immediately.

We sincerely want to help you — please email support@sleepcomfy.nl
with any further questions or preferences. It saddens us to receive a 1-star review for circumstances outside our control; we are doing our best to resolve this fairly and quickly.

Kind regards,
Sleep Comfy Customer Service

Reply from Sleep Comfy

Aug 4, 2025

Hello Saadia,

Thank you for your feedback and my sincere apologies that the bedspread you received is too small. We strive to provide accurate sizing and regret we missed the mark this time.

Please reach out to our support team at support@sleepcomfy.nl with your order number, and we’ll be happy to arrange an exchange for the correct size or issue a refund—whichever you prefer.

Kind regards,
Sleep Comfy Customer Service

Reply from Sleep Comfy

Apr 19, 2025

Thank you for your review! 😊 We're happy to hear that the blankets have improved your sleep quality. Wishing you many restful nights ahead! 🛌✨

Reply from Sleep Comfy

Feb 24, 2025

Thank you for your review! 😊 We're happy to hear that you're satisfied with the comfort and quality of the duvet. Enjoy your purchase, and happy shopping! 🛌✨

Reply from Sleep Comfy

Feb 7, 2025

Thank you for your review! We're glad we could quickly get you a new heated blanket, especially during these cold months. Stay warm and cozy! 😊🔥

Reply from Sleep Comfy

Jan 21, 2025

Thank you so much for your enthusiastic review! We're delighted to hear that our warming blankets have made such a positive impact on your comfort and energy savings. While we're sorry to hear one blanket had an issue, it's wonderful to know our support team could provide a helpful solution. Your satisfaction motivates us to keep delivering quality and exceptional service. Stay warm and comfy! 😊

Reply from Sleep Comfy

Jan 21, 2025

Thank you for your kind review! We're delighted to hear that you find the product soft, fluffy, and comfortable. Wishing you many cozy nights ahead!

Reply from Sleep Comfy

Sep 25, 2024

Thank you for your positive feedback! We’re thrilled to hear that you are satisfied with your purchase and appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!