Sleep Comfy Reviews 198

TrustScore 4.5 out of 5

4.3

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Company details

  1. Linens Store
  2. Mattress Store

About Sleep Comfy

Written by the company

NL:
Sleep Comfy – Voor de beste nachtrust 😴

🛏️ Bij Sleep Comfy draait alles om ultiem slaapcomfort. Wij bieden hoogwaardige kussens, dekbedden en beddengoed, gemaakt van de beste materialen voor optimale ondersteuning en duurzaamheid. 💎

💚 Onze focus? Comfort, kwaliteit en tevreden klanten. Met milieuvriendelijke producten en doordachte designs zorgen we voor een heerlijke nachtrust. 🌱

🔗 Ervaar het zelf op sleepcomfy.nl – jouw perfecte slaap begint hier! 🌙

EN:
Sleep Comfy – For the Best Night’s Sleep 😴

🛏️ At Sleep Comfy, we focus on ultimate sleep comfort. We offer high-quality pillows, duvets, and bedding made from the finest materials for optimal support and durability. 💎

💚 Our priority? Comfort, quality, and happy customers. With eco-friendly products and thoughtful designs, we ensure a restful night’s sleep. 🌱

🔗 Experience it yourself at sleepcomfy.nl – your perfect sleep starts here! 🌙

DE:
Sleep Comfy – Für den besten Schlaf 😴

🛏️ Bei Sleep Comfy dreht sich alles um ultimativen Schlafkomfort. Wir bieten hochwertige Kissen, Bettdecken und Bettwäsche aus den besten Materialien für optimale Unterstützung und Langlebigkeit. 💎

💚 Unser Fokus? Komfort, Qualität und zufriedene Kunden. Mit umweltfreundlichen Produkten und durchdachtem Design sorgen wir für erholsamen Schlaf. 🌱

🔗 Erleben Sie es selbst auf sleepcomfy.nl – Ihr perfekter Schlaf beginnt hier! 🌙

FR:
Sleep Comfy – Pour un sommeil parfait 😴

🛏️ Chez Sleep Comfy, notre priorité est le confort du sommeil. Nous proposons des oreillers, couettes et linges de lit de haute qualité, fabriqués avec les meilleurs matériaux pour un soutien et une durabilité optimaux. 💎

💚 Notre engagement ? Confort, qualité et satisfaction client. Avec des produits écologiques et des designs soignés, nous vous assurons des nuits paisibles. 🌱

🔗 Découvrez-le sur sleepcomfy.nl – votre sommeil parfait commence ici ! 🌙


💡 Why Sleep Comfy?

  • 1-year warranty
  • 🛏️ 30-night trial
  • 🚚 Fast delivery

Contact

📧 E-mail: support@sleepcomfy.nl

📞 Telefoon: +31 6 42326857

📍 Adres: Dorpstraat 22B, 5471 NB Loosbroek, Netherlands


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The worst costumer service ever

The worst costumer service ever. Sleepcomfy made a mistake, sent the WRONG product and, when I asked for a replacement product, accused ME of having switched products and sending in a wrong one, acting in bad faith. I was even willing to still be a client, as long as the product was the correct one, but after being so badly treated, I am forced to follow the due legal course of action.
DO NOT BUY FROM THIS COMPANY. Not only they make mistakes, they also accuse YOU of being responsible for them.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Since I got the pillow

Since I got the pillow, my sleep has improved because I prefer to sleep with a smaller pillow on top of a larger one, which supports my entire back. I really enjoy sleeping this way.

23 October 2025
Unprompted review
Sleep Comfy logo

Reply from Sleep Comfy

Dear Adrián,

Thank you for your lovely review — we’re so glad to hear the pillow has improved your sleep and that your two-pillow setup works so well for you. That’s exactly the result we aim for.

If you ever need care tips or have questions, please contact us at support@sleepcomfy.nl
— we’re happy to help.

Kind regards,
Sleep Comfy Customer Service

Rated 5 out of 5 stars

Great product and exceptional client…

Great product and exceptional client service

17 September 2025
Sleep Comfy logo

Reply from Sleep Comfy

Hi Lisa,

Thank you so much for your kind words — we’re delighted to hear you’re happy with the product and our service. Your feedback means a lot to us!

If you ever need anything, please contact support@sleepcomfy.nl
— we’re always happy to help.

Kind regards,
Sleep Comfy Customer Service

Rated 1 out of 5 stars

Wrong torn imperfect item

I received torn imperfect package without electric cord and even the blanket was not the one i ordered.
The second time the post didn't even come and i had to pickup this huge box at the store.
The price on the website was 41euro but i paid 54 and this a kind of fraud.
Worst experience ever.

29 August 2025
Sleep Comfy logo

Reply from Sleep Comfy

Dear Samin,

First of all, we are very sorry for the poor experience — this is not the service we strive for.

A short clarification of what happened and what we have done for you:

The issue was caused by the carrier (PostNL). Unfortunately parcels can sometimes be damaged in transit or — if nobody is home — delivered to the nearest PostNL pickup point; that is how their process works.

To avoid burdening you with returning a damaged parcel, we proactively sent two replacement electric blankets at no extra cost (without you having to request this). Those replacement parcels were also handled by PostNL and may have been delivered to a pickup point if you were not at home.

About the price: we sell two different electric blanket models. Your order was for the model priced €54.95 (the “Over” model). With our 1+1 free promotion you received 2 blankets for that price. Because the first delivery contained two damaged blankets, we additionally sent two more replacement blankets — so in total four blankets were provided under that single order of €54.95.

If anything is still unclear (which exact items were delivered, photos of the damage, or if you prefer a refund instead), please contact us and we will sort it out immediately.

We sincerely want to help you — please email support@sleepcomfy.nl
with any further questions or preferences. It saddens us to receive a 1-star review for circumstances outside our control; we are doing our best to resolve this fairly and quickly.

Kind regards,
Sleep Comfy Customer Service

Rated 1 out of 5 stars

The bed spread was too small

The bed spread was too small

25 July 2025
Sleep Comfy logo

Reply from Sleep Comfy

Hello Saadia,

Thank you for your feedback and my sincere apologies that the bedspread you received is too small. We strive to provide accurate sizing and regret we missed the mark this time.

Please reach out to our support team at support@sleepcomfy.nl with your order number, and we’ll be happy to arrange an exchange for the correct size or issue a refund—whichever you prefer.

Kind regards,
Sleep Comfy Customer Service

Rated 5 out of 5 stars

Nice blankets

Nice blankets, improved my sleep quality

18 April 2025
Unprompted review
Sleep Comfy logo

Reply from Sleep Comfy

Thank you for your review! 😊 We're happy to hear that the blankets have improved your sleep quality. Wishing you many restful nights ahead! 🛌✨

Rated 5 out of 5 stars

Duvet is comfortable and the wool…

Duvet is comfortable and the wool inside does not smell. Quality and really nice product... have a good shopping...

12 February 2025
Sleep Comfy logo

Reply from Sleep Comfy

Thank you for your review! 😊 We're happy to hear that you're satisfied with the comfort and quality of the duvet. Enjoy your purchase, and happy shopping! 🛌✨

Rated 5 out of 5 stars

Super fast delivery/service

Super fast delivery/service! My heated blanket broke and in these cold months I can't do without. The next day I already had a warm bed again. Wonderful!

3 February 2025
Sleep Comfy logo

Reply from Sleep Comfy

Thank you for your review! We're glad we could quickly get you a new heated blanket, especially during these cold months. Stay warm and cozy! 😊🔥

Rated 5 out of 5 stars

These guys are PERFECT!

These guys are PERFECT!

I bought two of their warming blankets last year and in my opinion, it has been one of the best purchases in my life! Super comfy, and of course significantly lower energy consumption than heating system which is good for the environment and also energy bills :)

Sadly, one of the blankets suddenly stopped working after 9 months, but mannn, their support was super nice and helped me with a workaround to fix it which is something rare.

21 January 2025
Unprompted review
Sleep Comfy logo

Reply from Sleep Comfy

Thank you so much for your enthusiastic review! We're delighted to hear that our warming blankets have made such a positive impact on your comfort and energy savings. While we're sorry to hear one blanket had an issue, it's wonderful to know our support team could provide a helpful solution. Your satisfaction motivates us to keep delivering quality and exceptional service. Stay warm and comfy! 😊

Rated 5 out of 5 stars

It is a really soft and fluffy product…

It is a really soft and fluffy product that makes you feel very warm and comfortable while sleeping.

31 December 2024
Sleep Comfy logo

Reply from Sleep Comfy

Thank you for your kind review! We're delighted to hear that you find the product soft, fluffy, and comfortable. Wishing you many cozy nights ahead!

Rated 5 out of 5 stars

High Quality product

High Quality product. Highly recommended . Very Satisfied with the purchase.

20 September 2024
Unprompted review
Sleep Comfy logo

Reply from Sleep Comfy

Thank you for your positive feedback! We’re thrilled to hear that you are satisfied with your purchase and appreciate your recommendation. If you ever need anything else, don’t hesitate to reach out!

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