Sleekmood Reviews 28

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I purchased a 3d pokemon wall art as advertised on Instagram. Unfortunately it arrived and looks nothing like advertised. There is no pokemon symbol on the back of the card and does not come in the po... See more

Rated 5 out of 5 stars

I placed an order with Sleek mood and everything went as expected. They have a nice variety of products, and the item I chose matched the photos on the website. The delivery was on time, and the pac... See more

Rated 5 out of 5 stars

I don’t know why everyone says it’s a scam, it’s not. I got everything on time and the quality is insanely good. Shipping was very easy too.

Rated 1 out of 5 stars

Watch out scam company don’t buy from here!!! Ordered for Christmas present 3 weeks ago and whilst it says on the website it’s on its way with a tracking number they don’t say who’s shipping to track... See more


Contact info

3.3

Average

TrustScore 3.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good site

I don’t know why everyone says it’s a scam, it’s not.
I got everything on time and the quality is insanely good. Shipping was very easy too.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

The robbed me

The robbed me . Id never buy again . Ordered a powerbank and never came , i asked for a refund and it should be here any time now . Waiting for 6 months

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Gayla Olsen wrote:

Gayla Olsen wrote:

Hi there Sleek Mood team!
I just received my order that was a 3-D wall mount with the black frame! My grandson opened it and was so excited and happy and couldn’t get over how cool the big card was!! His dad is actually putting it on his bedroom wall right now!! I have to say it’s a quality piece of work, very neat and very clean no rough edges or chips or dings in the frame! It’s a quality product and I will definitely pass this on to any of his other friends who are wild about the Pokémon!! I’m very pleased and happy that I ordered from Sleek Mood and give you guys ⭐️⭐️⭐️⭐️⭐️!!
I was very impressed with the Customer Service. Also, you have great communication and kept me informed of the tracking and delivery date!!
Thank you Sleek Mood for making my Grandsons birthday extra Awsome!!
Sincerely
Gayla Olsen

14 March 2026
Unprompted review
Rated 5 out of 5 stars

fast delivery

The products are great, especially the 3D wall art. Have placed multiple orders, and it always arrives extremely fast! Great service. Thanks.

24 February 2026
Unprompted review
Rated 4 out of 5 stars

I got the ghastly humidifier

I got the ghastly humidifier, and because of the awful delivery system here it got damaged. Customer service made sure i got an other, probably paid by the post service. But the process was great, and now i got an amazing smoking ghastly. Would recommend

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, got it in time and very happy with it! :)

29 January 2026
Unprompted review
Sleekmood logo

Reply from Sleekmood

Hi, thank you so much for your kind review!

We’re really happy to hear you’re enjoying the product and that it arrived on time. Your support truly means a lot to us

Rated 5 out of 5 stars

Everything went well

Everything went well, good communication from the company about the package. Product I bought was top quality, would recommend to anyone

10 January 2026
Unprompted review
Sleekmood logo

Reply from Sleekmood

Hi, thank you for taking the time to leave such a kind review.

We’re glad to hear everything went smoothly, that communication met your expectations, and that you’re happy with the quality of the product. We truly appreciate the recommendation!

Rated 1 out of 5 stars

You can’t actually talk to anyone

You can’t actually talk to anyone, just bot responses emails go no where and there is no customer services.

1 January 2026
Unprompted review
Sleekmood logo

Reply from Sleekmood

Hi, thank you for your feedback.

We’re sorry to hear this was your experience. We do have a dedicated customer support team, and while we use automated replies for faster first contact, every inquiry is reviewed and handled by a real support agent.

It looks like we may not have successfully connected in this case, which is not the experience we aim to provide. Please reach out to us directly at info@sleekmood.com with your order number, and we’ll personally assist you as soon as possible.

We appreciate you bringing this to our attention and are happy to help resolve any outstanding issues.

Rated 1 out of 5 stars

I placed an order on the 10th December…

I placed an order on the 10th December for a Christmas present. I did not receive tracking information for the parcel until the 13th December, where it states it is being dispatched from China. On the website, it promises delivery to the UK within 3-5 business days. The tracking did not update until the 20th December. It is now the 23rd December and the order is still in China waiting to be dispatched. If I knew in the first place it was going to be coming from China then I wouldn’t have ordered. It is impossible to cancel the order and from looking at other reviews, it looks like a refund is just as hard to get.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Watch out scam company don’t buy from…

Watch out scam company don’t buy from here!!! Ordered for Christmas present 3 weeks ago and whilst it says on the website it’s on its way with a tracking number they don’t say who’s shipping to track it with and there is no link with the tracking. All it says it’s on its way. Tried contacting them on face book on their email and absolutely nothing back. Putting fraud claim on my credit card feel like I’ve been scammed.

20 December 2025
Unprompted review
Rated 2 out of 5 stars

Misleading advertising

I purchased a 3d pokemon wall art as advertised on Instagram. Unfortunately it arrived and looks nothing like advertised. There is no pokemon symbol on the back of the card and does not come in the pokemon packaging as shown, just a flimsy postal envelope. This is a christmas gift and doesn't look as fancy as I expected when purchasing. The advertising is very misleading.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Good experience overall

I placed an order with Sleek mood and everything went as expected. They have a nice variety of products, and the item I chose matched the photos on the website.
The delivery was on time, and the packaging was good.
All in all, I’m satisfied and would consider ordering again.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good product

Very good product, I was sceptical about first but after some researchers I orders from here. I was supprised about the services and good customer care! The product came very quick and I am happy with my product!

1 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look