Excellent. Jayden, who looked after us, could not have been more helpful. From getting the right measurements, offering advice on the best fit and then the accessories. It felt more like a bespoke fit... See more
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Review summary
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Reviews shaping this summary
Norwich. Wow!!!! What a store, our very first visit and will definitely recommend.From entering the store, the accessibility was excellent. My husband was looking for a suit and shopping is not on his... See more
Good quality products at competitive prices. Comprehensive stock and selection on all products. Chelmsford branch is great with helpful staff. User friendly site ordering on line and swift d... See more
Subomi at Cardiff was a joy. He helped my son Sam find a suit for graduation and was very knowledgable, helpful, assured, confident and complimentary. He knew exactly which sizes to go for and what wo... See more
Company details
Written by the company
Slater Menswear have been suit and tailoring specialists for over 40 years. Still within the Slater family, now in its 3rd generation, we pride ourselves on our continuous commitment to customer service with 27 stores nationwide. We take pride in the quality of goods & services we offer, seeking to inspire anyone who walks through our doors or lands on our website. Offering a FREE alterations service on tailoring purchases made in-store or online. With no appointments needed, simply drop in to any store to browse our range of retail suits or styles for hire. Made To Measure suits are exclusive to our Flagship Glasgow store, with Bespoke Highlandwear available in all 27 stores.
Slater Menswear
Written by the company
- Our Customers Come First
- At Slater Menswear we pride ourselves on the personal service and choice that we offer to our customers. At the heart of everything we do is an ethos that consistently places our customers’ needs first.
- FREE Delivery on all orders over £150
- We offer all of our customers FREE delivery on all orders over £150.
- 28 Day Money Back Guarantee
- If you are not 100% happy with your purchase simply return in its orginial condition, within 28 days of receipt for a full refund or exchange.
- FREE Alterations on all suits
- We have been tailoring specialists for over 40 years so we understand the importance of a well fitting suit. That is why we offer free alterations on all of our suits across our 27 stores nationwide, simply take your Slater Menswear suit into any one of our stores and we will have it altered to your specifications.
Contact info
165 Howard Street, G1 4HF, Glasgow, United Kingdom
- 0330 363 6071
- contact@slatermenswear.com
- slaters.co.uk
4.7
Excellent
26K reviews
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Excellent Customer Support
Extremely helpful staff when I reported an issue with the delivery company by e-mail, as rather than just replying to the mail, they actually rang me to speak to me about the problem.
22 May 2026
Regular customer. Good quality products at competitive…
Good quality products at competitive prices.
Comprehensive stock and selection on all products.
Chelmsford branch is great with helpful staff.
User friendly site ordering on line and swift delivery.
Highly recommend Slaters a truly great menswear store
22 May 2026
Postal Service excellent in the shop…
Postal Service excellent in the shop always very helpful
22 May 2026
Good value
Good value, simple to order/but, and extremely speedy delivery.
Highly recommended
22 May 2026
May use AI-assist with repliesRead more
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Stock was short
Sadly you cancelled the last 2 items due to no stock. This was after 10 days of parcels and on my last call to you being told the last items had been despatched and we would have it all by the end of the week. Now need to return most of it
21 May 2026
Reply from Slater Menswear
Good Afternoon,
Thank you for taking the time to leave a review.
Please accept our sincere apologies for the stock issues you experienced with your order.
Both ties were showing as available at the time your order was placed, however when our picking locations tried to pick them, there were none there.
This is a discrepancy on our system, and we are looking into this as a priority.
Once again, please accept our apologies.
Kind Regards,
Robert
Slater Menswear
5 Star Online Experience
A retailer who sells quality products, makes the order easy to complete, and provides the reassuring facility to make alterations within the price, deserves a 5 star rating.
My suit fit great without alterations as it goes, and I was happy with every other aspect of Slaters online service. Thank you.
21 May 2026
The quality of the garment and the…
The quality of the garment and the quality of the service
21 May 2026
Smooth and fast ordering process.
Smooth and fast ordering process.
The delivery was so timely for me.
My order was so satisfying. Thank you.
21 May 2026
Aberdeen store
Went to the Aberdeen store
Customer service 1st class in all dept
Special mention to Angela and Wendy who were exceptional sorting my issue out.
3 June 2026
Unprompted review
The trousers arrived too long and with…
The trousers arrived too long and with a broken button. When I went into the store they said they couldnt exchange it because it was a online only option. In the end I had to resort to tapering tape and a sewing kit. Disappointing.
20 May 2026
Reply from Slater Menswear
Good Afternoon Jack ,
Thank you for taking the time to leave a review.
Please accept our sincere apologies that you have been left disappointed with the service received at our Cardiff store.
If possible, could you email contact@slatermenswear.com, confirming the date/time of your visit.
Once I have these details, I will pass them onto our customer service manager.
Kind Regards,
Robert
Slater Menswear
Great store experience, Swansea.
Initially, there was a problem with the sizing for my online order, but Emyr at the Swansea store, completely sorted the problem for me. My first visit to the Swansea store, and it won't be my last.
14 May 2026
Excellent service and great value.
The suit arrived very quickly, was exactly as described, and the price was fantastic. Really pleased with the quality and the whole experience. Highly recommended.
20 May 2026
The suit was for my Dad's funeral
The suit was for my Dad's funeral. I got plenty of compliments and I was really happy with the quality of it.
19 May 2026
Lovely assistant helped my son buy his…
Lovely assistant helped my son buy his suit for his prom. Very friendly but professional too. Would highly recommend. Thank you :o)
30 May 2026
Absolutely terrible
Absolutely terrible
Ordered a suit of these lot and first thing first the suit came used so the event I had to wear the suit too I couldn’t even do that because off the poor quality used suit I got sent when I emailed the store I didn’t receive a response which then I had to travel 1 and half hour to the nearest branch in Leeds. They have some absolutely terrible customer service the manager there is absolutely useless he wanted to accuses me off wearing the suit when they failed on inspection and sent me a users suit and then wanted to tell me I wore it he was also very nasty and horrible to me and wasn’t professional at all I’m disappointed in them for treating their customer this way. They robbed me
Don’t shop here unless you want to be given used suits and false accusations against you
27 May 2026
Unprompted review
Reply from Slater Menswear
Good Morning,
Thank you for taking the time to leave a review.
As I mentioned in response to your last review;
I have searched our systems and I can't see any records of phone calls or emails from you regarding the order. Generally, we respond to emails/call backs within 24-48 hours. If you could confirm how and when you tried to get in touch, I can certainly look into this further.
During the picking/dispatch process, the tag/barcode on the garment has to be scanned to ensure the item that has been picked, matches with the barcode of the item ordered. The suit was returned with no tags attached, and multiple, visible signs of wear.
Kind Regards,
Gemma
Slater Menswear
Always a great service
13 May 2026
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