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Most likely the worst public transport in Europe. They don’t arrive on time, there are frequent metro breakdowns, and the buses are new yet already broken. Sometimes the drivers don’t even stop. It’s a caricature of modern Sweden.
Today all 516 busses are cancelled in the afternoon/evening! The pendeltåg is crowded!!! More busses to Frösundavik please!!!
It's extremely pricey, but now well planned! Today I had to change 3 busses and 1 metro do travel less than 5km! SL only "works" if you happen to live in the rich part of Stockholm. If you live in the suburbs... Just forget about it...
Sl once again left People freezing to death for hours withouy any busses . Sl Mafia
I wish everyone was familiar with the rule on delayed SL traffic.
20 minutes delayed bus or train means YOU HAVE THE RIGHT TO TAKE TAXI and SL is obligated to PAY YOU BACK for the full amount of the taxi fares.
This summer As a working women who who commute everyday from Norrtälje to Stockholm, it has been nothing but a disaster. Busses getting delayed 25 min or not showing up at all.
It’s not enough that Norrtälje is a vocation city and people on their vocation make the ride to work very unpleasant. SL had to add extra problem to the already unpleasant rides, by constant delays.
Maybe if everyone knew they have right to compensation, and use it until SL’s economy gets hurt. SL would put their act together and deliver the SERVICE WE PAY FOR.
Purchased a ticket through the app and it automatically activated itself once the purchase went thought however I was not planning on using it for the next 3 days. The customer service refused to admit the fault in their application and no refund or apology was made.
They are ipocrit, the autobusses are sauna with broken cover roof panels insides, the tunnelbana for one problem stop working for months the drivers are aggressive and the information workers are worst, bad educated and careless, same for the workers inside the entrance of every metro caring nothing on their work just looking television playing or sleeping letting people without ticket to enter the metros, sweden its time to change this awful personnel its a shame.
Constantly late, not prepared for Swedish weather conditions. A disappointing service.
Stupid company. Every time I have traved with it it has delay. It is always dirty. Donot waste your time and money...
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