Where is my order? I ordered back in January, why didn’t you respond to any three of my emails. Why isn’t there a phone number that’s in working order that you can call anybody. If you’re interested c... See more
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Delayed delivery, very difficult to purchase products, online. . Discovered Skywellness in a retail store. Great product... No longer in stores. Online only. Prefer retail stores to purchase, not on... See more
I had ordered 2 of the THC Free CBD vape cartridges, but received the Full Spectrum version of the flavors I had picked. I messaged them about the mistake and they responded within an hour or so. They... See more
Company replied
I was very excited to receive my order however upon opening the products, almost everything was damaged. Very low quality packaging. The vape was leaking all over and upon trying to remove the cap, th... See more
Company details
About Sky Wellness
Written by the company
We make and sell affordable, premium THC Free Hemp-derived CBD products that are designed to elevate health, enhance well-being and make life… feel better. Whether feeling better in your mind, body or spirit is your goal, our mission at Sky Wellness is to improve the well-being of you, your loved ones and your furry friends and family.
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Contact info
4343 N. Scottsdale Rd. Suite 150, 85251, Scottsdale, United States
- 480-562-6282
- hello@skywellness.com
- skywellness.com
2.6
Poor
417 reviews
Hasn’t replied to negative reviews
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I thought I was on a monthly order. All of a Isudden I stopped receiving my order. No warning -
I thought I was on a monthly order. All of assume
20 September 2023
Reply from Sky Wellness
Thank you for bringing this to our attention. I’m sorry to hear about the confusion regarding your monthly order and the lack of communication regarding its status. We strive to keep our customers informed, and it’s disappointing to know we fell short in your case.
I’d like to help resolve this issue for you. Please reach out to us directly at maryb@skywellness.com, and we can look into your account and ensure you receive the products you need moving forward.
Thank you for your patience, and we hope to make this right for you.
I ordered a lot of these disposable…
I ordered a lot of these disposable vapes of Grandpurple. After opening the 4th leaky one in a freaking row that didn't work I throw the rest in the trash. What a huge huge mistake and waist of my very hard earned income. The Company must do better with this garbage.
9 September 2024
Unprompted review
Reply from Sky Wellness
I’m truly sorry to hear about your experience with the disposable vapes and the frustration it caused. It’s unacceptable that you received multiple defective products, and I understand how disappointing it must be to feel like your hard-earned money was wasted.
We take quality control very seriously, and I appreciate you bringing this to our attention. Please reach out to us directly at maryb@skywellness.com, and we will investigate this issue and work to resolve it for you. We want to ensure that you receive the quality you expect and deserve.
Thank you for your feedback, and we hope to have the chance to make this right for you.
So I ordered a vape for sleep and it…
So I ordered a vape for sleep and it said it was delivered. But never was and when I called and emailed them they never responded back to me. I have never had this problem with any other company. So they kept my $24:00 dollars and never goa refund or replacement. Do not order anything from them.
12 August 2024
Unprompted review
Products were delivered quickly.
30 August 2023
Reply from Sky Wellness
Thank you for your wonderful feedback! We’re thrilled to hear that your products were delivered quickly. We aim to provide efficient service, and it’s great to know we met your expectations.
If you have any questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Funky colored carts
I ordered 2 different vape cartridges and they're both a lot darker than they were in the pictures online.. I'm kinda scared they were offered at a discount because they were old and trying to get rid of stock..? Which kinda has me nervous to order again, but the gummies I got were fantastic! The order also came in pretty fast which was really nice.
12 August 2024
Unprompted review
Reply from Sky Wellness
Thank you for your review! I’m glad to hear that you enjoyed the gummies and appreciated the fast delivery. However, I’m sorry to learn about your concerns regarding the vape cartridges.
We take product quality seriously, and I can assure you that we only sell fresh products. The color variations you noticed can sometimes occur due to natural ingredients or different batches. Your feedback is invaluable, and I will pass it along to our team to ensure we’re providing accurate product representations.
If you have any other questions or concerns, please feel free to reach out to us at maryb@skywellness.com. We hope to have the opportunity to serve you again and restore your confidence in our products!
I paid for a CBD oil that was not…
I paid for a CBD oil that was not included in my last package and I am still waiting on my order.
1 August 2024
Reply from Sky Wellness
Thank you for bringing this to our attention. I’m really sorry to hear that the CBD oil you paid for was missing from your last package and that you're still waiting on your order. This is not the experience we want for our customers.
Please reach out to us directly at maryb@skywellness.com, and we will investigate this issue immediately. We want to ensure you receive the product you ordered and make this right for you as quickly as possible.
Thank you for your patience, and we appreciate the opportunity to resolve this for you.
I probably should have read the reviews first…
I probably should have read the reviews before ordering because it seems this is a reoccurring problem. I ordered my pen on the 13th, it is the 18th and I still have yet to get it. Online it states “our goal is to ship within 1-3 business days… it’s possible to be delayed 1-4”. My delivery date was set to be a week later and got moved to 6 days later. When I contacted support because that is NOT 1-3 business days, they sent me a screenshot of my delivery date.?? I know the delivery date and that’s the problem. Sounds like they lie a lot about the 1-3 days and do not offer any refund or extra product. Very. Very. Disappointed. Won’t be a customer again.
13 July 2024
Unprompted review
Best skin care I have ever used
I ordered a skin care bundle. I absolutely loved it! My skin has never been so soft and glowing as ever with these products. I even had my daughter ( who is a makeup artist) try them and she also loved them. So much so she stole my eye cream. So I feeled little jars for her with some of the other products. I can't wait to order more! Next time I'm lost so you can order her own set!
17 January 2024
Unprompted review
Reply from Sky Wellness
Thank you for your wonderful feedback! We’re thrilled to hear that you loved the skincare bundle and that it made your skin feel so soft and glowing. It’s fantastic to know that your daughter, a makeup artist, enjoyed the products too—especially enough to steal your eye cream!
We’re excited to hear you’re planning to order more, and we’d be happy to help you find the perfect set for her next time. If you have any questions or need recommendations, don’t hesitate to reach out!
Thank you for choosing us, and we look forward to serving you again soon!
If I could rate them a zero I would
If I could rate them a zero I would. This company has been completely unresponsive but they sure were quick to take my money. I’ve emailed multiple times and left a VM. All left without response. I placed an order 1 week ago and still have not received an update. But again, they are quick to take your money. DO NOT BUY from these scammers.
10 June 2024
Unprompted review
This company lies
This company lies! I've been trying to get ahold of them to do a return with no one getting back to me. I've emailed and called with no response. This is what they write "Returns & Refunds
We take the quality of our products very seriously, and it is our goal to provide you with the best possible shopping experience. If you are not completely happy with your purchase, you may request a full refund within 30 days." I will NEVER buy from these liars again!!! 30 bucks down the drain! My own option DO NOT order from them!!!
29 May 2024
Unprompted review
Reply from Sky Wellness
Hi Sarah,
We absolutely stand behind our Returns & Refunds policy, and we're truly sorry that you had a bad experience. We hope we were able to correct the situation to your satisfaction.
-Sky Wellness Team
Starting off it took me two weeks to…
Starting off it took me two weeks to get my vape. Then when I got it, it was dead and would not charge straight to the trash it went worst 23$ I’ve ever spent won’t be buying again unless refund or another vape that actually works
28 May 2024
Unprompted review
Reply from Sky Wellness
Thank you for reaching out and letting us know about your experience. We're really sorry to hear about the trouble you had with your order. Waiting two weeks for your vape, only to receive one that doesn’t work, is incredibly frustrating.
We definitely want to make this right for you. Could you please provide us with your order number? We'll either issue you a full refund or send you a new vape that works properly. Your satisfaction is important to us, and we appreciate your patience as we resolve this for you.
This is a very clean & comfortable…
This is a very clean & comfortable environment, I was helped by Michelle, she's so professional, and get rid of my headache immediately, highly recommend!!!
22 April 2024
Unprompted review
The vape is alright..
I ordered the passion fruit vape, the shipping was quick but I noticed the vape was leaking a little in the packaging. The real flavor is subtle but it mainly tastes like cardboard. It still works though
5 April 2024
Unprompted review
Reply from Sky Wellness
Thank you for your feedback! I’m glad to hear that the shipping was quick, but I’m sorry to learn about the leaking vape and your experience with the flavor. It’s important to us that our products meet high-quality standards, and we appreciate you bringing this to our attention.
We’ll investigate the issue with the leaking packaging to ensure it doesn’t happen again. Your comments about the flavor are also valuable, and I’ll share them with our product team for further review.
If you have any other questions or concerns, please don’t hesitate to reach out to us at maryb@skywellness.com. We appreciate your support and hope to serve you better in the future!
Vapes leaked
Vapes were ok, but most of the juice had leaked out during shipping. I was afraid it would leak into my pocket too.
1 April 2024
Unprompted review
Reply from Sky Wellness
Thank you for your feedback. I’m sorry to hear that most of the juice leaked out during shipping and that it caused concern about potential leaks in your pocket. This is not the experience we want for our customers.
We take product quality and shipping seriously, and I appreciate you bringing this issue to our attention. We will review our packaging methods to ensure that this doesn’t happen in the future.
If you have any further concerns or if there’s anything we can do to assist you, please feel free to reach out to us at maryb@skywellness.com. Thank you for your understanding, and we hope to serve you better next time!
This really did help me with sleep I’m actually going to buy more
This really did help me with sleep
4 April 2023
Reply from Sky Wellness
Thank you for your wonderful feedback! We’re thrilled to hear that our product helped you with sleep. It’s great to know that it made a positive impact on your well-being.
If you have any questions or need recommendations for future orders, feel free to reach out. We look forward to serving you again!
Still waiting on the other half of the order
I wanted to give 5 stars but I’m still waiting on part of my order to ship out. At this point I don’t think it’s coming and I was already charged for it. Can someone please send me the rest of my order or just give me my money back at this point. Order # 12760
Update they reached out and said they will ship it out tomorrow.
14 February 2024
Unprompted review
Reply from Sky Wellness
Hi Zoe,
We apologize for the delay, we are working very hard to get all the orders out. I made sure that your order will be shipped out tomorrow. Thank you so much for updating your review, we really do appreciate it 😊
We have a 14year old pup that we…
We have a 14year old pup that we started give CBD daily bites for his arthritis. He is a different pup! He is able to keep up with his younger siblings!
Thank You Sky Wellness!
6 September 2023
Unprompted review
Reply from Sky Wellness
Thank you so much for sharing your experience! We’re delighted to hear that our CBD daily bites have made such a positive difference for your 14-year-old pup. It’s heartwarming to know he can keep up with his younger siblings and enjoy life more comfortably.
If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to support your furry family member!
Amazing sleep CBD gummies, great store!!
I use the sleep CBD gummies, and they work great my bf and I have trouble sleeping sometimes and these really help with getting to sleep and staying asleep. I have recommended these to about 4 different friends that have all said they work great! I used to buy them in store and they stopped carrying them so now I have to order online. The shipping is fast there's always amazing deals and the one time my order was messed up I contacted them and they were nice and quick to correct it!!!!
8 January 2024
Unprompted review
Reply from Sky Wellness
Thank you so much for your fantastic review! We’re thrilled to hear that our sleep CBD gummies have made a difference for you and your boyfriend. It’s wonderful to know that you’ve recommended them to your friends as well!
We’re glad to hear that you found our online ordering easy and that the shipping has been fast. We strive to provide excellent customer service, so I’m happy to know that we could quickly correct any issues with your order.
If you ever need assistance or have questions, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
I ordered several vapes
I ordered several vapes. Delivery and website were good. The vapes themselves are just nasty. They are supposed to be flavored but they tasted like dirt.
4 October 2023
Unprompted review
Reply from Sky Wellness
Hi Sammy,
I'm sorry to hear that the vapes didn't meet your expectations in terms of flavor. Your feedback is valuable, and I'll pass it along. If there's anything else I can assist you with or if you have other preferences, let me know!
Have a great day 😊
Ordered 1 cartridge cbd isolate……
Ordered 1 cartridge cbd isolate… ordered the 19th.. been sitting in Phoenix since the 20th with label made.. today is 24th 9pm and I live 1 hr away what the hell is my order sitting around for?? I won’t be buying from this place again to lazy.. also don’t buy from here any smoke shop will have what you need at a better price.I know cause since I been waiting for this stupid cartridge I went to Phoenix and got them cheaper.. I just didn’t listen to the reviews and I honestly don’t even want what I ordered anymore lol lame company. PLZZ LISTEN TO THIS REVIEW!!!!
24 September 2023
Unprompted review
Reply from Sky Wellness
Hi John,
I'm truly sorry to hear about the frustrating experience you've had with your order from this company. Delays and issues like this can be incredibly frustrating. Your feedback is important, and we appreciate you sharing your concerns. If there's anything I can assist you with or if you have any other questions or requests, please feel free to let me know. We're here to help!
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