The Sky Wave Distilling Company Reviews 

232
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Skywave gin is of excellent quality and the gift options are perfect for sharing with gin-loving friends and family. I needed a thank you present, and the range of miniatures with different flavour op... See more

Company replied

Rated 5 out of 5 stars

I purchased the hamper as a 40th birthday gift for my niece. Having spent hours searching for the perfect gift I came across the Skywave website. Having now received the hamper I am not disappointed... See more

Company replied

Rated 5 out of 5 stars

Four of us visited the distillery to be greeted by the charming Helen. What an absolute treat we had. The experience was full of fun, facts, and amazing gin. Helen was an absolute delight,... See more

Company replied

Rated 5 out of 5 stars

My son booked me a distillery tour for my birthday, we thoroughly enjoyed it. First time tasting this gin, was very impressed. Love the bottle design! Plan on visiting again.

Company replied

Company details

  1. Distillery
  2. Alcohol Manufacturer
  3. Alcohol Store
  4. Bar
  5. Cocktail Bar

Written by the company

Bicester's first and only artisan gin distillery, producing fabulously smooth, delicious, hand-crafted London Dry gin. Home of many award-winning gins, including The World’s Best Contemporary Gin 2020 - our award count from International competitions currently stands at 87! Unable to find their perfect gin, founders Rachel Hicks and Andrew Parsons seized the moment and created their own – to reflect the adventures they have had travelling through skies and over waves to far flung corners of the globe. The result is a range of sublime gins which have won an incredible number of international awards in just three short years. The first, Sky Wave Signature London Dry, was launched in 2018 and was subsequently named The World’s Best Contemporary Gin at The World Gin Awards. Other gins followed, including a second London Dry, Sky Wave Liberation Gin, which was awarded a Gold Medal at the World Gin Awards. A selective range of fruit gins, also dry, never cloyingly sweet – Fruit Gin for Grown Ups™ - vodkas and even an alcohol free distilled spirit have followed, all winning the highest international accolades


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought this for a gift

Bought this for a gift. Came quickly and beautifully packaged. My friend was very impressed!

29 July 2022
The Sky Wave Distilling Company logo

Reply from The Sky Wave Distilling Company

Thanks Elizabeth. We're delighted we hit the mark!

Rated 5 out of 5 stars

A wonderful, smooth gin!

Website easy to navigate and order, although I managed to order twice (my useless internet!). Emailed and my money was refunded straight away. Great, friendly communication and first class customer service. The gin is fantastic, very smooth and was recommended by my sister (who is on her second bottle). I will definitely be ordering again.

25 July 2022
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Reply from The Sky Wave Distilling Company

So glad we managed to sort it out for you Fay, and thanks for your kind words.

Rated 5 out of 5 stars

Gintastic

A great experience with very knowledgeable staff which made the tasting very enjoyable. Would recommend anyone who likes a good gin to go there.

22 July 2022
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Reply from The Sky Wave Distilling Company

Thank you Ian.

Rated 5 out of 5 stars

What an amazing company and such…

What an amazing company and such knowledgeable, helpful and curious owners.

Their products are fantastic and service is second to none.

22 July 2022
The Sky Wave Distilling Company logo

Reply from The Sky Wave Distilling Company

Thank you for such kind words Thomas.

Rated 5 out of 5 stars

Sky Wave Excellent Service, great products

Sky Wave team has provided an excellent service on a regular basis. The new Gin gift set is a great product / gift and I will be buying more products in the future.

14 January 2022
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Reply from The Sky Wave Distilling Company

Thank you for your kind review Andrew.

Rated 5 out of 5 stars

Smooth with sweet aftertaste

I had the Raspberry and Rhubarb one and it was great. The taste wasn't rough and it goes down smoothly, the sweet aftertaste of raspberry and rhubarb is delightful.

10 January 2022
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Reply from The Sky Wave Distilling Company

Thank you for your kind words Tudor.

Rated 5 out of 5 stars

Excellent

Excellent. Fantastic product backed up genuinely good service. Purchased as a gift, and it was packed extremely well to ensure safe transit. The person that received it was delighted.

10 January 2022
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Reply from The Sky Wave Distilling Company

Thank you so much for your kind words Jason. Glad we hit the mark for you.

Rated 5 out of 5 stars

Good gin

Good gin, lovely staff

2 January 2022
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Reply from The Sky Wave Distilling Company

Thank you for your kind review.

Rated 5 out of 5 stars

Quick

Quick, helpful and patient when I realised I had made a mistake with my online order

27 December 2021
The Sky Wave Distilling Company logo

Reply from The Sky Wave Distilling Company

Thank you! Glad we sorted it.

Rated 5 out of 5 stars

100% great!

Skywave is owned by the most honest, lovely people and they sell such amazing products! I have never heard of them having any unhappy customers or anyone that hasn’t truly enjoyed their gins. I would 100% recommend them to anyone who loves gin!

26 December 2021
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Reply from The Sky Wave Distilling Company

Thank you for your wonderful review Ciara.

Rated 5 out of 5 stars

Fantastic Customer Service

Fantastic customer service, really go above and beyond. Definitely will be purchasing from Sky Wave again.

16 December 2021
The Sky Wave Distilling Company logo

Reply from The Sky Wave Distilling Company

Thank you Heidi.

Rated 5 out of 5 stars

Great product and very courteous…

Great product and very courteous after-sale service when the courier (Royal Mail) let them down badly.

11 December 2021
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Reply from The Sky Wave Distilling Company

Thank you for your kind words Philip, and sorry again for the delivery problems you had.

Rated 4 out of 5 stars

Christmas wrapping?

Very disappointed with the Christmas wrapping which we paid extra for.It was wet and torn.But bottle was ok

3 December 2021
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Reply from The Sky Wave Distilling Company

Dear Mrs Hale, thank you for your review. We're very sorry that the wrapping was wet and torn and that you have been disappointed with our service. Obviously we don't send packages out with wet and torn wrapping, so it must have been damaged whilst in the care of Royal Mail. We will chase this with them on your behalf. We would also point out that we do not claim 'Christmas wrapping' at any point, only gift wrapping. In the meantime we will refund you the cost of the extra payment for the wrapping and hope this goes some way to restoring your faith in us.

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