It is a good app for people who like movies with blood and crime or for people who watch documentaries. Although it is highly praised by the public, it is not as good as I expected. I bought a one-mo... See more
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Replied to 61% of negative reviews
Typically replies within 1 month
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My account was hacked
My account was hacked. Netflix en video land and Sky Showtime. Al op mij abonnement that i pay bij Ziggo i can't look even not your i did called but we didn't gets Solution.
SkyShowtime THE WORST streaming service
"I have been unable to contact customer service. Password reset attempts have been unsuccessful. Emails to help @skyshowtime.com have only resulted in automated responses stating a reply within 24 hours, yet I have not received any assistance after three days. It seems there is no one available to provide support. Frankly, SkyShowtime offers THE WORST streaming service I have encountered. I strongly advise against subscribing to this platform.
Great value for money
Great value for money with some amazing shows! Yellowstone, Mayor of Kingstown, Lioness, Tulsa King and quite a few others I really enjoy!
No support in local languages
They don't offer support in local languages, only through auto translate.
I received again my plan with 50%…
I received again my plan with 50% discount in 10 minutes using chat bot, really a great experience!
My problem was solved
My problem was solved. Sure, I do not agree that it is , in much opinion , much too complicated to access the application, but the main thing is that, finally, my problem was solved. The application should be available to all payers, not only to those extremely trained in computer working.
Albanian subtibles and great customer service
I am happy because it is the only paid streaming company that has subtitles in the Albanian language. Also, the customer service part gave me the help I asked for right away.
I hope that in the future they will also put dubbed movies.
I received useful help
I had a problem with the TV box I am using to instal SkyShowTime app
5 stars in One word YELLOWSTONE
5 stars in One word YELLOWSTONE ! Skyshowtime is As good as the best streaming service like Netflix, Prime, Viaplay, better than MAX when it comes to navigating around - I would not have started subscribing to Skyshowtime if I hadn´t gone looking for all Yellowstone seasons on the internet
Error when choosing a subscription plan
I had a problem with buying a subscription - the plan I chose was constantly throwing an error (regardless of the browser and the device I used). The consultant on the chat provided a workaround that allowed me to buy a desired subcription.
There is a show Helgoland 513
There is a show Helgoland 513, it has 8 episodes and only 7 are available, the 8th episode came out more than one moth ago, and it is not available on skyshowtime, I cant watch the ending of season 1. Are they kidding me or what. Terrible service.
Error on the Android app
The only app thats not working on my streaming box is sky Showtime, i waited for more than 2 weeks and then, they just blamed the manufacturer of the streaming box. So absolutely no customer service
Fast and effective support!
I had an issue where my Lifetime -50% offer was cancelled without receiving any failure of payment notifications or other warning.
Thankfully, I got to chat with Sahil who was quite knowledgeable and helped me reactivate my subscription in no time at all.
Excellent support all around. Fast, efficient, on the ball. Great experience, thank you Sky Showtime!
Paid extra for no commercials
Paid extra for no commercials, still gets to watch a none skipable video, everytime i start a movie??????
Could not get payment through
After Trial could not get through payment procedure so gave up trying.
I payed a whole year in advance and…
I payed a whole year in advance and then, after a couple of months, they introduced commercials.
In order to avoid them I would need to pay a further monthly subscription that would sum up to the amount I already payed.
I decided to cancel the subscription.
WOW. i like this
WOW.. I am so satisfied with the customer support.
I did an superduper bummer and made a typing error in my email address.. and i could not manage to confirm my email at all.. so i contacted the customer service chat.. It was GREAT.. almost no waiting and it was no problems to let me talk to a real person.. and poff.. after a nice little chat with Mr. Harmanjat.. everything was all in order.. i must add.. i really digg Skyshowtime compared to the other apps like HBO, Netfliks and so on.. because Skyshowtime was very easy to set up,, the app is clean and tidy.. easy to use.. they have a great selection.. so much good stuff.. and it was no stress at all to find what you prefer to look at.. so i highly recommend Skyshowtime too everybody.. i am impressed.. and will keep them.. my favorite up until now. .Heidi E.
Easy contact customerservice
I contacted the customerservice for a problem and at first i was a little concerned that they could not help me because of the chatbot.
But to my surprise the chat was swiftly forwarded to a human service employee and my problem was solved very quickly and as i wanted.
generous helping
great titles, good support, also when loal costumer has problems they can be very generous helping your account discount loss to reinstate, if your quick within a month or so report the problem.
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