It's a game-changer, as far as family organisation goes. From getting kids organised to meal planning/preparation and shopping lists. The digital photo frame element is incredible too. We can actually... See more
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Review summary
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Great device that supports the needs of our family and helping our children become independent whilst maintaining calm and sanity for the parents. I would like to see more icons to support schedules... See more
Loving my skylight calendars, I'm a wildlife carer so helping so much with the wildlife in care and with feeds and medication. I wanna get the max but being a volunteer and not being paid,... See more
Company replied
The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... See more
Company details
Written by the company
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
Contact info
101a Clay St, #144, 94111, San Francisco, United States
- +1 415-233-6761
- info@skylightframe.com
- skylightframe.com
4.1
Great
1K reviews
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Fun for the whole family
Fun for the whole family! A great way to stay organised and up to date with family and events. Highly recommend this digital wall calendar.
24 April 2026
Reply from Skylight Frame
Hello Jodie,
Thank you for reaching out to us and providing that feedback. We're delighted to hear that you are finding your Skylight fun for the entire family as well as a great way of staying organized.
Paid for new, received a used unit
2 stars
I really wanted to like Skylight because the concept is great and the hardware itself appears nice. Unfortunately, my experience with customer service completely overshadowed the product.
I ordered a Skylight Calendar 2 as a Mother’s Day gift and received what appeared to be an open-box or previously handled item instead of a pristine new unit. The outer box was visibly damaged, the packaging presentation looked disturbed, and several accessories did not appear factory fresh.
I contacted support immediately with photos. To their credit, they responded quickly and acknowledged the issue, but the resolution was disappointing. Despite explaining this was a time-sensitive gift purchase, they would not send a replacement until I first shipped the original unit back.
For a premium-priced product marketed as a family centerpiece, I expected a more customer-focused response — especially for a product arriving in questionable condition.
The product idea is excellent. The customer experience was not.
7 May 2026
Unprompted review
Reply from Skylight Frame
Hello Tom,
Thank you for reaching out to us and providing that feedback. My name is Cliff, and I'm a Team Lead here on the Concierge Support Team. I'm so terribly sorry that you ended up with a bad experience when contacting support. That's definitely not the experience we want you to ever have with us. Would you be willing to reach out to us directly again via email at VIP@myskylight.com and in that email state that you need your ticket passed over to me, Cliff, so the team will see that and pass your ticket over to me so I can help you get this taken care of as quickly as possible. Again, this isn't the experience we want you to have with us and I'd really love the chance to make this right with you!
Fantastic to that is transforming our…
Fantastic to that is transforming our family’s organisation - no more double bookings!
1 May 2026
Reply from Skylight Frame
Hello Charlotte,
Thank you for reaching out to us and providing that feedback. We're so happy to hear that the Skylight is transforming your family's organization and preventing those double bookings!
Think twice before purchasing
Took forever to receive postage information and product arrived 2 weeks after I ordered even though I paid the extra priority postage.
I emailed asking for tracking and received an email fry skylight AI. Not helpful at all.
Product itself meh. Not sure it’s worth the hype.
30 April 2026
Reply from Skylight Frame
Hello Ana,
Thank you for reaching out to us and providing that feedback. I'm so sorry to hear you had this experience with us, as that's never how we want things to be when you contact us. I'm going to reach out to you directly via email so I can hopefully make this right with you!
I have not recieved my skylight frame.
I have not recieved my skylight frame.
I ordered it over a month ago.
It was a gift for Mothers day.
Im starting to think this is a scam!
18 April 2026
i still haven’t received the package so…
i still haven’t received the package so idk what your on about sending me a reveiws
30 April 2026
Reply from Skylight Frame
Hi Charli,
Thanks for your review. My name is Jess on the Skylight Calendar Concierge team, and I'm following up about your order.
I'm so sorry to hear that you haven't received your order yet. I can confirm that it has shipped, and I'm reaching out to you directly through email to provide more details.
Please let me know if there's anything else you need in the meantime!
The calendar and app aren’t syncing
The calendar and app aren’t syncing, and I’m extremely frustrated by the waste of time using this has been.
I have added similar events in the calendar additions that are added the same, but are demonstrated differently, even after edits to try and fix it. I have also added events choosing the time and the calendar reverts to am/pm (whatever is opposite to what I put in) - so events looks like they go for 13 hours not 1 hour AND it won’t update to what I want. The calendar looks ghastly with long lines of 13 hour events I can’t change and really not impressed with the lack of ease and consent requests to update to premium, even though I’ve paid for that service (& haven’t provided with easy instructions to use).
1 May 2026
Reply from Skylight Frame
We’re really sorry to hear how frustrating this has been. Issues like events showing incorrect times, edits not saving, and things not syncing as expected definitely aren’t the experience we want for you. We’ve reached out to you directly so we can take a closer look and help get this sorted.
Haven’t received and haven’t been told…
Haven’t received and haven’t been told where it has got to. Not happy.
27 April 2026
Reply from Skylight Frame
Hi there, we’re really sorry to hear this, we completely understand how frustrating it is to be waiting on your order without any updates! We’ll be reaching out to you directly by email to take a closer look at your order and help get this sorted as quickly as possible. We appreciate your patience and will make sure you’re taken care of.
Calendar max
Very easy to use and set up. Love the big screen of the calendar max
Downside is paying extra to add photos on top of yearly subscription.
4 May 2026
Reply from Skylight Frame
Hi there, thank you so much for your feedback, we’re really glad to hear you’ve found it easy to use and that you’re enjoying the larger screen! We hear you on the additional cost for photos, and we truly appreciate you sharing that perspective. Feedback like this helps us continue to improve.
I’m a fairly tech savvy guy and I found…
I’m a fairly tech savvy guy and I found the set to be messy and unclear. Had I read every pg of you comprehensive help pages before starting I might not had had so many mis-steps but who wants to do that. The device ie my calendar is brilliant and I love it but just found getting started very messy and not at all satisfying.
25 April 2026
Overrated digital diary with most functions blocked…
Should come with a free welcome video as I still don't know if I can set the reminder to buzz when an event is due, I have tried! Most icons unless you pay for the subscription are there on the home screen but inaccesible!
Pricey for a glam digital organiser...also can set events in the past by mistake and can be time consuming going through all the hoops to set an event up, don't seem to be any default settings.
16 April 2026
Reply from Skylight Frame
Thank you for sharing your feedback. We understand how frustrating it can be when features are not working the way you expect, especially with things like reminders and event setup. We’re going to reach out to you via email to walk through reminders with you and help make sure everything is set up in a way that works best for you. We appreciate you taking the time to share this and look forward to helping further!
Loving my skylight calendars
Loving my skylight calendars,
I'm a wildlife carer so helping so much with the wildlife in care and with feeds and medication.
I wanna get the max but being a volunteer and not being paid, I'm slowly saving, hopefully one day
As we get so many wildlife in atm I have 5 possum's and 9 kangaroos
But thank you !
Amazing work 👏
6 April 2026
Reply from Skylight Frame
Hello Ricki,
Thank you so much for taking the time to leave a 5-star Skylight review. We truly appreciate you sharing your positive experience with us.
We’re so glad to hear you’re loving your Skylight Calendars, and it’s especially wonderful to know they’re helping you manage feeds and medication for the wildlife in your care. The work you’re doing as a wildlife carer is incredibly meaningful, and it’s amazing to hear how many animals you’re currently supporting.
We also really appreciate your kind words and your support. We understand that upgrading can take time, especially when volunteering, and we’re grateful to have you as part of the Skylight community in the meantime.
If you ever need any help or have any questions, please don’t hesitate to reach out. We’re always here for you.
Thank you again, and amazing work with the care you’re providing!
Reply from Skylight Frame
Hello Anthony,
Thank you so much for the 5-star review. We really appreciate you taking the time to share your positive experience!
We’re so glad to hear Skylight has been a really great family addition for you. That’s exactly what we hope for, and it means a lot to know it’s making a positive difference in your home.
If you need help or have any questions, please don’t hesitate to reach out. We are always happy to help!
Thank you again for being part of the Skylight family!
Love this product. Amazing and great support
This product has had a huge impact on my life. Game changer for our busy lifestyle
14 April 2026
It's good, but...
It's good, but hiding some of the extra features behind a subscription fee is ridiculous. Already pay way overs for the device as it is so these should be included by default. Without the subscription, it's really just lists and a calendar... Nothing fancy at all.
14 April 2026
Reply from Skylight Frame
Hello Richard,
Thank you for reaching out to us and providing this feedback. I'm so sorry to hear the frustration you're having with regard to the Plus features and it being an additional charge. Our Plus subscription has tons of features currently and we're always adding new features to it. I'd like to help make things right with you if at all possible and will reach out to you directly via email!
Love the Skylight
Love the Skylight! We have a very busy schedule with three kids all at different daycare and school, so having the Skylight has been a life saver.
13 April 2026
I CANNOT LOG INTO MY ACCOUNT AND HAVE…
I CANNOT LOG INTO MY ACCOUNT AND HAVE NOT BEN ABLE TO FOR A LONG TIME I AM ABOUT TO CANCEL
13 April 2026
Reply from Skylight Frame
Hello Sam,
Thank you for reaching out to us and providing this feedback. I'm so sorry to hear you're having issues getting signed into your account. I will be reaching out directly to you via email so we can see about getting this taken care of for you as quickly as possible.
I have been checking into the Shop App…
I have been checking into the Shop App to see when it was going to be delivered but it didn’t update.
I checked today and it still said nothing.
I put some rubbish in the bin at the front of the house and I saw the box sitting there behind one of the brick beams.
I didn’t know the package was there and there was no text or email saying that the package had been delivered.
How would you feel as a customer? You have my phone number email address…. How could you do better and would you have been upset be this?
13 April 2026
Reply from Skylight Frame
Hi there! Thank you for sharing this, and we’re really sorry this was your delivery experience. We completely understand how concerning it is to not receive any delivery update and then unexpectedly find your package outside. That’s definitely not the experience we want for our customers. We’re going to reach out to you directly via email to take a closer look at your order and make this right. Thank you again for bringing this to our attention.
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