Ordered a Fan on 6/16/2025. It is now 7/16/2025 and still nothing delivered and no answer to emails. Also, the website says the store is unavailable. I guess I got scammed and am out $28.79 BEWARE P... See more
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So far, so good. Appears to be good value, for it does what far infrared has been known for with its healing effects, and treatment for pain relief. Regular thermal wire heating pads are not equival... See more
Very quick delivery, product was well-packaged. I bought the binoculars for my 12 year old who has developed an interest in astronomy. I have found these lightweight binos to be a good value to suppor... See more
Company replied
I purchased a kitchen faucet ~4.5 year ago, which should have lifetime warranty. Now the head is leaking. I sent two emails a month ago to ask whether I can get a new head, but Skygenius has never r... See more
Company details
Written by the company
SkyGenius was born out the the concept that we can develop an affordable product with no compromise in quality , and no compromise in performance. We broke the mold when we introduced our high-performance binoculars into the market in 2017. Design, functionality, and durability are always the main factors in our focus while being eco-friendly. You can see this from our rechargeable product line like reusable hand warmers, electric graphene heating pads, battery operated fans and more.
Contact info
36 South 18th Avenu, Suite A, 80601, Brighton, United States
- service@skygenius.cc
- skygenius.cc
Hasn’t replied to negative reviews
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arrival and product was great!
So far
So far, so good. Appears to be good value, for it does what far infrared has been known for with its healing effects, and treatment for pain relief. Regular thermal wire heating pads are not equivalent in its lasting effects. I am a former thermal wire heatpad user.
Return Customer
We had ordered gloves from you before and this is our second pair of heated gloves. Can't live without them now.
This device is perfect for travel
This device is perfect for traveling. Takes up little space. It heats up quickly. Folds away in its original packaging. I’d recommend it to anyone with lower back pain
The special LED lamps I ordered arrived…
The special LED lamps I ordered arrived exactly as specified, and faster than promised. I was frequently kept informed of the status of the order. Great service.
Communication was great regarding…
Communication was great regarding shipping of the package, the company seem to want to make sure you receive your order.
The product was better than the…
The product was better than the original, priced great and it was delivered quickly.

Reply from SkyGenius
Excellent binoculars our very first…
Excellent binoculars our very first pair, delivery unbelievably fast well done. Our next pair, when we upgrade, will be SkyGenius again.

Reply from SkyGenius
Great for Kids
Very quick delivery, product was well-packaged. I bought the binoculars for my 12 year old who has developed an interest in astronomy. I have found these lightweight binos to be a good value to support her interest without a lot of pain in the pocketbook.

Reply from SkyGenius

Reply from SkyGenius
Awesome customer service and Amanda…
Awesome customer service and Amanda always replies quickly.

Reply from SkyGenius
Fast shipping and exact replacement…
Fast shipping and exact replacement hose for my kitchen sink. Thanks so much!

Reply from SkyGenius
Customer services was awesome
Customer services was awesome. Order was correct, billing was correct and shipped when stated. Can't say enough about how well our transaction went.

Reply from SkyGenius
Best heating pad I have ever owned
Best heating pad I have ever owned. I have had 15 spine surgeries and am prone to muscle spasms. This heating pad is better than any other on the market. Quick efficient delivery as well.

Reply from SkyGenius
SkyGenius
I just received the SkyGenius fan. It certainly works as expected. I plan on using the fan in my car while car camping. I like that I am able to recharge the batteries and am able to place most anyway with the convenient clip. I have since ordered a second fan for double the breeze.
CShoe - carlife
A good value
One of the 2 units I ordered was faulty. I reached out to them and they agreed to refund or replace the faulty one. I elected to have it replaced because I'm caring for an individual with reynauds and keeping her hands warm is always a struggle. It took a bit of time but, true their word, a new functional hand warmer arrived today.

Reply from SkyGenius
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