Skin Pharmacy Reviews 

224
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast shipping, secure packaging, and the impressively wide selection of high-end beauty products available across their online store. Consumers also deeply appreciate the highly knowledgeable staff, valuable skincare recommendations, and the professional guidance provided during personalized consultations. Some reviewers were not happy with unexpected delivery delays, communication breakdowns, and frustrating issues regarding specific order statuses or tracking details. A few individuals also experienced significant difficulties when trying to reach customer support or dealing with automated email responses that failed to resolve their urgent concerns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a great selection of high-end and... See more

Customer service

Customers report positive experiences with customer service, highlighting responsive and helpful support from... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting incredibly fast shipping times,... See more

Service

Consumers find service to be exceptionally positive, professional, and knowledgeable from start to finish.... See more

Order

People report ambiguous experiences with order processes, reflecting a wide range of differing consumer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more

Rated 5 out of 5 stars

I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more

Rated 5 out of 5 stars

My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more

Rated 5 out of 5 stars

As a skincare lover and someone now getting to the stage of "maturing skin" - skin pharmacy have a huge amount of knowledge and an incredible range of products. My "Go to" skincare site now.


Company details

  1. Skin Care Clinic

Written by the company

Authorised Stockist of Medical-Grade Skincare from Trusted Brands.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(224)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My go to Skin pharmacy

My go to Skin pharmacy always great service and communication and reasonably priced in comparison to other Skin pharmacies. Thank you

25 January 2023
Rated 5 out of 5 stars

The best experience

Yasmin advised me upon my pictures a fabulous routine that I couldn’t be happier with. She has understood my skin and given me a wonderful routine!

1 December 2022
Rated 5 out of 5 stars

The service is fast and reliable

The service is fast and reliable. I loved all the Zein Obagi products that I purchased. My Skin expert Mahmoud is very helpful and honest. Overall it was a great experience I will order more in the next few weeks.

30 November 2022
Rated 3 out of 5 stars

I have used this product for nearly a… week

I have used this product for nearly a week and I haven’t seen any results for my dark circles to be reduced as of yet. So I am patiently waiting to see results. I have noticed it has been more difficult for me to apply makeup under my eyes after using this product as it is becoming more harder to blend my concealer.

4 November 2022
Rated 5 out of 5 stars

All good

Great communication. Received a call on the day of my enquiry. Fast delivery, beautiful packaged. I would definitely buy again

2 November 2022

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