Skin Lux Co. Reviews 10

TrustScore 2.5 out of 5

2.6

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Company details

  1. Candle Store

Written by the company

SKIN LUX CO. The home of luxury body massage candles designed to improve your sense of wellbeing.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Terrible customer care

Terrible customer care. No communication! They sent me a faulty body sculpting hand set and last 2 months I am trying to return it or at least exchange the faulty item but my emails are going in to a black hole. So far sent 3 emails and messaged them on instagram but not even a single reply. DONT BUY It!! They take your money then they don’t want to know if there is a problem.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Service!

I reached out to Skin Lux Co. regarding their product and I heard back from immediately with a very informative email. I purchased their product and I got the tracking hours later.

Wonderful service! 10/10! :)

11 August 2022
Rated 5 out of 5 stars

Massage candle

Absolutely obsessed with this massage candle. It smells amazing and reminds me of a spa day. The oil from the candle is so rich and very moisturising. Such a great product and would make a great gift.
Also very quick delivery and great customer service.

1 June 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, the ordering process was super easy to do and delivery was very quick.
All the items were packaged very well meaning no damage occured, overall great service

30 May 2021
Rated 5 out of 5 stars

What a brilliant business!

What a brilliant business! Fantastic customer service, an absolute to delete to deal with. The candles are high quality and smell amazing, the delivery was really quick too!

Thank you!
- Beth

28 May 2021
Rated 5 out of 5 stars

Amazing candles

Such luxurious candles that smell so good! I love the double use of these candles I use them when I need a relaxing bath and once I’m done I message the oils on my skin and found this incredibly relaxing. I highly recommend these candles for anyone looking to get a little at home spa experience.

28 May 2021
Rated 5 out of 5 stars

Excellent massage candle..

Excellent massage candle... The design of the brand and candle is amazing.
It smells amazing and the massage oil is soooo smooth and feels great on the skin. I would recommend this product.

28 May 2021
Skin Lux Co. logo

Reply from Skin Lux Co.

Thank you so much for such a lovely review about the candle and we hope to see you again soon.

Rated 5 out of 5 stars

Beautiful Candles

Beautiful candles.

Never used a massage candle before. Great idea. The oil from the candles is perfect for massage.

Both candles I tried smell amazing. It’s the perfect spa like smell.

26 May 2021
Skin Lux Co. logo

Reply from Skin Lux Co.

Thank you for such a great review and I am glad that you liked the candles!

Rated 5 out of 5 stars

Luxury products

The service from the interaction on instagram to the ordering of the product and delivery was outstanding.

The candles themselves are luxury products, the smell of them transports you to a peaceful place. Once you have lit them, wait a while for the smell to fill the room and you have pooled enough oil then blow out the candle. Be sure to wait a few seconds for the oil to cool and then pour it on the part of your body you wish to massage. The combination of Shea butter and avocado oil is immense and worked wonders for my sleep!

I will definitely be purchasing these candles again

23 May 2021
Skin Lux Co. logo

Reply from Skin Lux Co.

Hi Elaine,

Thank you so much for such a wonderful review and I am so happy that you liked them.

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