skindoc. Reviews 

661
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being extremely knowledgeable, empathetic, and patient during consultations, ensuring that every single question is thoroughly answered and individuals are put completely at ease throughout their journey. A few other people also felt that the online booking process was exceptionally smooth, allowing individuals to secure appointments rapidly and receive treatments quickly while successfully avoiding frustratingly long healthcare waiting queues. Consumers additionally highlighted how convenient the virtual platform is for managing persistent skin concerns comfortably from home, noting that support staff are always polite, responsive, and efficient.

What people talk about most

Service

Consumers find service to be exceptionally efficient and professional, allowing patients to bypass lengthy... See more

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting the professional,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire online booking and video... See more

Product

Reviewers mention positive feedback about product, expressing overwhelming satisfaction and relief as their... See more

Customer service

Users describe positive interactions with customer service, noting that support staff and medical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was much easier than I was expecting. My son met with Dr Manrup Hunjan - and despite the initial issues getting both the sound and video working at the same time, it was a very pleasant experien... See more

Rated 5 out of 5 stars

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have ques... See more

Company replied

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

Honestly so happy with my experience with SkinDoc! Everything was super easy and fast, I got started on my medication really quickly instead of waiting ages for NHS referrals. Dr Natalya was amazing... See more


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

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4.9

Excellent

TrustScore 5 out of 5

661 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(661)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

Couldnt get spironolactone prescribed by my GP so went to Skindoc. So glad i found this company and I truely hope it stays around forever! The communication is brilliant, there's always people on the other side of the phone and email. Dr Sree very quickly reviewed my case and issued me a prescription pretty much the same day. My skin is now on the road to recovery after a very long and painful 15 years with hormonal acne. So very grateful 🙏

17 September 2025
Rated 5 out of 5 stars

Dr Sreedhar Krishna was very…

Dr Sreedhar Krishna was very professional whilst also personable making my accutane journey easy and well advised. Medication was sent straight to my door within a couple of days. If blood tests are needed they can also assist with contacting your NHS doctor so this additional cost does not have to be incurred. Would highly recommend than going through the in person dermatologist route that can end up extremely costly.

11 August 2025
Rated 5 out of 5 stars

Dr Sree is brilliant

Dr Sree is brilliant, he makes you feel comfortable and is really easy to talk to. I never feel rushed during my consultation and he explains everything thoroughly.

11 September 2025
Rated 5 out of 5 stars

Life changing

Super helpful and attentive. Fast and efficient treatment as well as fast replies to any questions you may have outside of your appointments.
Life changing for acne
Thank you skindoc

5 September 2025
Rated 5 out of 5 stars

Game changing experience!

Man, where do I even begin? Deciding to get on Roaccutane with Skindoc was one of the best choices I've ever made. Seriously, if you're struggling with acne and feeling like nothing works, you have to give them a try.
From the jump, the Skindoc team was awesome. They didn't just rush me in and out; they actually took the time to chat with me about my skin, explain exactly how Roaccutane would work, and were super honest about the side effects. I was pretty nervous about starting it, but they made me feel totally at ease.
Yeah, my lips got super dry and my skin was a little sensitive, but honestly, it was all totally worth it. The Skindoc crew gave me some solid tips and product recommendations that made it easy to handle. And the results? Absolutely mind-blowing. I've been fighting acne for what feels like forever, and Roaccutane was the only thing that actually cleared it up for good. My angry, cystic breakouts started calming down in just a few months, and now my skin is so much clearer and smoother.
I'm not kidding, it's been a total game-changer for my confidence. I don't feel like I have to hide behind layers of makeup anymore. Skindoc's support through the whole process was top-notch, and I truly couldn't have done it without them. If you're on the fence about Roaccutane, go talk to the people at Skindoc. You won't regret it.

1 August 2025
Rated 5 out of 5 stars

The BEST!

I couldn’t recommend skindoc enough! Dr Fox has been incredible through my accutane journey answering all questions, even the silly ones. Reasonably priced and pay as you go which is great. Much quicker than NHS waiting times.

9 August 2025
Rated 5 out of 5 stars

Dr Sree and the admin team have…

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effects and have provided support and advice when needed. Mental health has been tracked throughout. This is a fantastic service which is essential due to the unreasonable timescales through the NHS.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Traditional GPs in the UK don’t…

Traditional GPs in the UK don’t prescribe Spironolactone for hormonal acne in women. So I went down this route and it’s been stressfree, simple and easy. Thank you for a great alternative to the NHS.

3 August 2025
Rated 5 out of 5 stars

BEST JOURNEY EVER!

Seamless and smooth process. My Dermatologist Dr Sreedhar was very attentive, clear and helpful. I’m so glad I started my accutane journey with Skindoc. My life has truly changed and I’m so glad I invested in it. Worth every penny and I highly recommend!!!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

When everything else failed me and left…

When everything else failed me and left me feeling hopeless and defeated. Dr Krishna reassured me there is a fix for my on going acne issue and was confident in the treatment. Answered all my questions and gave me the advice i needed. Was empathetic to how I felt and listened. I have very very high expectations from this company and treatment and im sure they wont disappoint! Fingers crossed.

26 July 2025
Rated 5 out of 5 stars

Easy

Easy, affordable, treatments not typically available on the nhs

22 July 2025
Rated 4 out of 5 stars

Used the spironolactone consultation

Used the spironolactone consultation. The service was relatively speedy though the website was a bit glitchy. Also I think its a bit pricey considering that its not really consultation but a questionnaire.

13 July 2025
Rated 5 out of 5 stars

Dr Sreedhar is amazing

Dr Sreedhar is patient, kind, and very knowledgeable. I came to him with quite a complex medical background and he didn't make me feel rushed at all, really listened, and explained his hopes for my treatment very clearly. He was so reassuring and helpful, but also very easy to speak with. I would not hesitate to recommend him to anyone who needs a derm, especially if you can't travel easily due to medical issues! It is such a convenient, timely, efficient service that I greatly appreciate having. Can really see why there are so many glowing reviews :) Thank you Dr Sreedhar for your great care!

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Passionate experts who are both knowledgeable and compassionate

I can't fault the passion and expertise behind the team at skindoc and I feel fortunate to have found them when I did. My case was slightly unusual but it was clear that Dr Sree knew his stuff and I was able to get on treatment relatively rapidly.

Of course, no-one wants to have to see their dermatologist again, and I hope my problem is solved for good, BUT if I do need help in the future, I won't hesitate to go back to the team at skindoc - I thoroughly recommend them. The knowledge and clarity was majorly reassuring, and the care and compassion, especially if you've had a lifetime of skin issues like me, was hugely appreciated. Thank you!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

An easy service

I made an appointment at my convenience, with no long delays relying on the NHS.

Easy to connect and great advice using photos, the video call and a discussion about symptoms.

The prescription was via a home delivery which took a day.

8 June 2025
Rated 5 out of 5 stars

Wonderful doctors and staff made my Isotretinoin course a very positive experience!

I've done a course of Isotretinoin with skindoc and could not recommend them highly enough!

The majority of my appointments were with Dr Sree, who was incredibly attentive, knowledgable, and a genuinely lovely person. I've had very few interactions with doctors who feel like they truly care, and Dr Sree really does. He took the time to ensure that I was completely informed and comfortable with my options, and from our very first appointment I knew I was in good hands.

I also had two appointments with Dr Natalya, who was absolutely wonderful! She was very informative and made me feel very supported in managing my side effects.

Finally, Penny was lovely and very helpful throughout my treatment, ensuring that any admin queries that I had were addressed quickly and thoroughly.

The service is also incredibly efficient. Booking appointments is easy with lots of availability, and having my prescriptions dispatched via Phlo meant I usually received my next course within 2-3 days of my appointment.

Skindoc made my treatment accessible, affordable, and the doctors really do have your best interest at heart. The treatment could have been a stressful experience, but the incredible doctors and staff here ensured it was smooth, safe, and easy.

10 June 2025
Unprompted review

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