skindoc. Reviews 

628
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, fast, and easy, often highlighting the quick turnaround times for prescriptions and appointments compared to traditional healthcare routes. The staff, including various doctors and the admin team, are frequently commended for their helpfulness, attentiveness, and empathetic approach, making people feel comfortable and well-guided throughout their treatment. Many people report significant improvements in their skin conditions, with some achieving clear skin after years of struggle, which has greatly boosted their confidence. The user experience is often described as seamless and stress-free, with convenient virtual consultations and clear communication. However, some reviewers were not happy with the dermatology service, citing a lack of consistency in care, and finding doctors to be less attentive or empathetic, leading to a rushed and impersonal experience.

What people talk about most

Service

Consumers consistently report positive experiences with the service, often highlighting its efficiency and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Product

Users describe positive interactions with product, with many reviewers expressing delight and relief over... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and attentiveness of the... See more

User experience

People report positive experiences with user experience, describing the overall process as easy, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied

Rated 5 out of 5 stars

Dr Sree and the admin team have supported my son with eliminating acne. In 10 months my son’s skin and confidence has been restored. Dr Sree has been very thorough in ensuring no significant side effe... See more

Rated 5 out of 5 stars

Honestly so happy with my experience with SkinDoc! Everything was super easy and fast, I got started on my medication really quickly instead of waiting ages for NHS referrals. Dr Natalya was amazing... See more

Rated 5 out of 5 stars

Couldnt get spironolactone prescribed by my GP so went to Skindoc. So glad i found this company and I truely hope it stays around forever! The communication is brilliant, there's always people on the... See more


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

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4.8

Excellent

TrustScore 5 out of 5

628 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(628)

129 reviews in the last 12 months

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Rated 4 out of 5 stars

Great service, very expensive :)

It's great to be able to sort your acne out from at home! It's quite expensive but that's to be expected. The only thing I don't like is having to pay £130 for a phone call with the dermatologist which is meant to be a 30 minute phone call but typically it's five minutes or less, there's not much to talk about! £130 for 5 minutes is a bit excessive!!!

13 January 2025
Rated 5 out of 5 stars

amazing service

Would recommend skindoc to anyone. I admit after initially reading all these amazing reviews in search for help with my acne I was skeptical about how genuine this company was because I thought too good to be true, but seriously skindoc is just as amazing as all these reviews make it sound. from the very beginning I have felt completely supported and validated with all my questions both during and between appointments from my doctors (thanks Dr Sree and Dr Sambi!) and the admin team. i feel that the whole team have gone above and beyond to make the process of roaccutane as smooth as possible. plus i have never once felt pressure to spend money that wasn’t absolutely necessary (which was a worry of mine going into this). delighted to be leaving skindoc with clear skin and knowing that support is still there if I need it in the future.

5 January 2025
Rated 5 out of 5 stars

Great company

Great company, the treatment process has been so easy and fully satisfactory. All the doctors I have seen have answers all my questions and prescriptions come really quick. My treatment has been really successful, and I can't recommend enough.

12 January 2025
Rated 5 out of 5 stars

Thanks Skindoc

I completed Roaccutane treatment through Skindoc from April to November 2024, and I cannot speak highly enough about my experience. From the very first appointment, Dr. Sree has been incredibly helpful, taking the time to explain everything clearly. He not only addressed my medical concerns but also ensured that I understood my options thoroughly, allowing me to make informed decisions about my treatment. His approachable demeanour and genuine interest in my well-being were really reassuring.

It was easy to book appointments online and order medication from Phlo Pharamacy which were always delivered promptly straight to my door. My treatment has gone very well and has made a massive difference to my skin with very minimal side effects.

In addition to Dr. Sree's fantastic care, I want to commend Penny and Natasha for their exceptional support. They were always prompt and helpful with any admin questions I had, making the entire process smooth and stress-free.

Overall, my experience with Dr. Sree and his team has been outstanding. I highly recommend them to anyone seeking knowledgeable and compassionate medical care. Thank you, Dr. Sree, Penny, and Natasha, for making my treatment journey a positive one!

17 September 2024
Rated 5 out of 5 stars

Great experience…

It’s been a smooth and convenient process throughout. Dr. Sree is very approachable, knowledgeable and he puts you at ease. I’ve also been able to reach out by email, with questions, in between our consultations and I’ve never once been made to feel like I’ve asked a stupid question. I can’t thank Dr. Sree and the team enough.

1 January 2025
Rated 5 out of 5 stars

Thanks Dr Sambi

Thanks to Dr. Pavan Sambi for the quick and efficient consultation. He was very thorough, answered all my questions and took his time. Very patient centered! Very knowledgeable and patient doctor.

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Dr Sree enough

Can’t recommend Dr Sree enough! Lovely Dr, apps are never rushed he always has plenty of time to go over any worries I have and answers all my questions with plenty of knowledge, still going through my acne treatment but so far the process has been amazing ☺️

17 December 2024
Rated 5 out of 5 stars

The best!!!

I’ve had an amazing experience with SkinDoc throughout my Accutane journey. Dr. Sree has been incredibly helpful from the start. He listens carefully to all my concerns, always takes the time to advise me, and explains things clearly. His kindness and sense of humor has made the process so much easier and more enjoyable. It’s obvious he genuinely cares about his patients.

The admin team, especially Penny, has also been fantastic! Penny is always so quick to respond and has been on top of everything, sorting out any issues and answering all my questions promptly. It’s great to have such supportive and efficient people looking after me.

Overall, I’ve felt completely supported during my treatment, and I’m so grateful to Dr. Sree and the team at SkinDoc for making this experience so positive!

15 December 2024
Rated 5 out of 5 stars

Skindoc was amazing in helping me clear…

Skindoc was amazing in helping me clear up my acne. They listened to how I felt and prescribed me isotretinoin which has been amazing for me and has made me feel so much more confident about myself. Everyone I talked to was helpful especially dermatologist Hannah waiman

22 November 2024

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