Skin Cupid Reviews 

5,941
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,534 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality, authentic products, noting their effectiveness for various skin needs. The ordering process is smooth and easy, with quick dispatch and reliable delivery services frequently highlighted. Items arrive well-packaged and in perfect condition, often including welcome samples, and staff are commended for being friendly, helpful, and knowledgeable. Many customers express strong loyalty, choosing this company for their skincare due to the overall positive experience. The user-friendly website, reward points system, and availability of genuine products at good value are also highly appreciated.

What people talk about most

Product

Consumers are highly satisfied with the products, praising the wide range of K-beauty skincare, bodycare, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and speedy delivery... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the products as... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the quick dispatch,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising them for being friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love shopping with Skin Cupid! They always have the skincare items that I need and I'm glad that they've added a points system as we all know how popular but expensive korean skincare are. Anyway... See more

Rated 5 out of 5 stars

Skin Cupid has great service, I’ve ordered some of their products and they were , great, I love the shampoo, smells so nice. One of the item was missing, but they responded quickly and replaced imme... See more

Rated 5 out of 5 stars

I have been using the products I ordered for a few weeks now and I’m happy to say that although it is an early stage, they deliver the minimum required - they do not irritate or break out my skin and... See more

Rated 5 out of 5 stars

I have never been disappointed with any of my orders so far, all the products suggested are fantastic everything is packed securely (no damages upon arrival) they even sneak in samples which is a grea... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Industry
  5. Cosmetics Store

Written by the company

Skin Cupid is the UK's one stop shop for Korean beauty! We stock an unbeatable and exclusive range of products, including skincare, makeup, haircare, and body care. Fast 2-3 days delivery, with free shipping on all UK orders over £30.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.7

All reviews

(5,941)

1,463 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had a bad experience

Had a bad experience. Ordered a cream new version and they sent the old version saying they don’t have the new version in their stock!

1 June 2026
Skin Cupid logo

Reply from Skin Cupid

Hi Israt,

Thank you for your feedback. I am so sorry for the disappointment and confusion caused by your order.

To be completely transparent, our warehouse is currently transitioning between batches, so our remaining stock of the ANUA Heartleaf 70% Intense Calming Cream is still in its previous packaging. Please rest assured that the formula inside is exactly the same and only the packaging design has been updated.

We completely understand the frustration of expecting the updated look, and we are updating our processes to ensure this is clearer for our customers moving forward.

We truly appreciate your patience, and we hope you still get to enjoy the calming benefits of the cream!

Best wishes,
Skin Cupid Team

Rated 5 out of 5 stars

Original product

Original product, always get good advise from the customer care everything they have recommended have been really helpful. Deliveries are always prompt

28 May 2026
Rated 4 out of 5 stars

I liked the minis !!

I liked the minis ! I got the Joocye glow highlighter! I got the mini oil cleanser so good you guys do minis so my sensitive skin doesn’t have to commit to a big product ! Love your bag so cute !!

27 May 2026

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