Skincare Market Reviews 

135
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Terrible customer service. I have been dealing with this situation for 2 months. My order was lost, and I gave the company several opportunities to send a replacement, but nothing ever happened. No... See more

Rated 5 out of 5 stars

I've been using drug store brand face creams and was having breakouts with my rosacea so my dermatologist recommended your redness neutralizer. I'm really enjoying it because even though it costs more... See more

Rated 5 out of 5 stars

Wonderful company for your skincare needs. I ordered a product and received within a few days. I was able to track the item that was shipped and it arrived packaged really well and in great shape.... See more

Rated 5 out of 5 stars

I have been buying all my Dermalogica products from skincare market for many years. I use the intensive moisture Balance, the intensive moisture cleanser and multi active toner. They products were rec... See more

4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.5

All reviews

(135)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been using drug store brand face…

I've been using drug store brand face creams and was having breakouts with my rosacea so my dermatologist recommended your redness neutralizer. I'm really enjoying it because even though it costs more than the others, a small amount goes a long way. It's very creamy and feels calming on my skin. Having great results and no breakouts! Will definitely order again

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have been buying dermatologist recommended products from Skincare Market for over 5 years. Orders are filled accurately and shilling is quick. Prices are competitive. This is my go to site for skin care products.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Best Price and Free Shipping

I have been looking to replace my facial sunscreen for a few months because it was running out. I looked at several websites and found skincaremarket. I was excited to see that they had the best price to their competitors AND free shipping for what I was buying! The package came within a week and I'm all set when my current batch runs out soon.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Best Price for the Product I Wanted and Free Shipping as well

Not only was the price of the product I purchased $10 less on the Skincare Market website, but they also provided free shipping. The product arrived in a timely manner and was carefully packaged. It was my first purchase with this Skincare Market but I will definitely purchase from them again.

17 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t order from here! Delays and not supportive!

I placed my order and paid extra for express delivery as I needed the product. The express delivery means it’s shipped the same day and if it’s ordered before 4 pm which I had done, I had placed the order by 2pm.
No where on the site was there any mention about too many orders or the possibility of there being a delay with the delivery.
I waited for an update on the delivery and it wasn’t processed till the next day when I should’ve got it by as that’s what express delivery is for. 24 hours delivery so to me that mean next day. But on reaching out I’m informed cause they have had a high number of orders come through that it would be processed tomorrow. On the back of that I asked for a refund, initially not clear in email as they thought I was asking for a full refund but I just wanted the money back for the delivery as the 1-2 days for delivery was free on my order. They said if I was unsatisfied with the order then I can return. I just wanted the money back for the delivery as not the service I received. I appreciate they and a back log of orders or an influx due to the sale but as a customer that is not my issue and of if there is an issue customers should be informed about the delay or the protons of orders being delayed.
The customer support just didn’t respond further, which is disappointing. Just get it from another certified place!

9 December 2024
Unprompted review
Rated 5 out of 5 stars

I received my order quickly

I received my order quickly, much sooner than expected with regular shipping. It was a very smooth, simple & fast transaction. I will definitely order again & again,

17 September 2024
Unprompted review
Rated 1 out of 5 stars

Product is definitely old

Product is definitely old, smells off. Shipping was a nightmare. If they want a signature: a) be VERY clear when purchasing and b) don’t use USPS! They don’t even knock on my door anymore they just put a slip in the mailbox saying delivery attempted. Had to drive to post off to pick up. Also no return policy. Terrible. I should have done my due diligence and will never purchase here again.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Two of my friends highly recommended…

Two of my friends highly recommended this product for daily usage, something light while I'm out running errands. So I quickly ordered and received, highly satisfied with this quality product, thank you!

12 October 2024
Unprompted review
Rated 5 out of 5 stars

SkinCeuticals Soothing Foam

I ordered the SkinCeuticals Soothing Cleanser Foam. I am 51 years old with dry, thin skin. This product not only removes makeup, but leaves my skin soft and moisturized, unlike other cleansers that dry out my skin even more. The product was delievered quickly and in good condition.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Great company

The company is wonderful! I received the product on time.
They are very reputable and have the best prices!
And if you have any questions, you can actually speak to a human without going through bots! And, the person will be very helpful!

27 September 2024
Unprompted review
Rated 1 out of 5 stars

Refunds are very nearly impossible to process

Refunds are very hard to process! over the course of a month I contacted the company by email & on the site to process my credit for an item I returned on an RMA. I was finally able to reach the customer service representative who issued the RMA & the credit still took a week to be received after the original month. I also had to report them to PayPal to get the credit moving. I consider this unreputable company. Plus they are selling rebranded products under the original label.

10 September 2024
Unprompted review

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