Skin + Me Reviews 

14,636
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the personalized products and tailored approach for significantly improving skin health, texture, and appearance, effectively reducing issues like acne, rosacea, and pigmentation. The convenient daily doser makes the routine easy to follow, boosting confidence, and the customer service team is highlighted for being supportive and responsive. However, some people experienced adverse skin reactions like burning or severe breakouts, or found the products ineffective for their concerns. A few also mentioned their complaints were dismissed, or they received no clear explanation when treatment requests were refused.

What people talk about most

Product

People report positive experiences with product, with many finding it easy to access and receiving brilliant... See more

Quality

Customers report high satisfaction with product quality, noting significant improvements in their skin's... See more

User experience

Reviewers highlight positive aspects of user experience, finding the process easy, simple, and effective,... See more

Service

Users describe positive interactions with service, highlighting the brilliant advice and recommendations... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed the initial form and waiting for the products - but this was an extremely easy process! Feel as though it is trustworthy coming from dermatologist experts, and the free & targeted clean... See more

Rated 5 out of 5 stars

I have been wanting to try something for my skin for a while and im so glad I tried this. Great communication with the prescriber explaining every ingredient, questions got answered quickly and the pr... See more

Rated 5 out of 5 stars

The product has been great so far. You're given a personalised product plan, in my case progressive strength tretinoin, to get the skin used to the increasing dose. Big fan. The doser is great, the e... See more

Rated 5 out of 5 stars

My experience is great because i looking for something that will improve my skin imperfections without doing multi layered steps that's time consuming. It's like a magic in a bottle. But the price is... See more


Company details

  1. Skin Care Clinic
  2. Online Prescription Medication Vendor

Information provided by various external sources

Start tackling your skin goals and beyond with our online dermatology consultation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(14,636)

5,160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!!

My skin has improved massively since using my Skin+Me daily doser, so I definitely recommend people to try it.

16 July 2026
Rated 1 out of 5 stars

Severe buns to face …

Used it twice and twice it severely burn my skin.my own fault I guess for using a non branded product off the internet.
Stay away !!!!

8 July 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Simon,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had. Your skin is as unique as your fingerprint, and everyone responds to treatment differently.

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 1 out of 5 stars

I cancelled my subscription twice as it…

I cancelled my subscription twice as it clearly wasn't understood the first time. This is now the 3rd time they have taken 29.99 out of my bank. Subscription was cancelled so am unsure where the problem lies. Won't bother with them again. Didn't notice any difference anyway.

15 July 2026
Unprompted review
Skin + Me logo

Reply from Skin + Me

Hi Pa,

Please can you drop our Dermatology Support Team a message at hello@skinandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Skin + Me Dermatology Support Team

Rated 5 out of 5 stars

Trustworthy and easy to set-up with!

Just completed the initial form and waiting for the products - but this was an extremely easy process! Feel as though it is trustworthy coming from dermatologist experts, and the free & targeted cleanser/moisturiser/azelaic acid for my skin type alongside the treatment stick (which is initially reduced!) is a fantastic deal for the first buy. Will definitely trial first and if it helps my skin I'll subscribe for more.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Fabulous, so quick and easy and exited to see when the item comes! The website was super easy and clear

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Skin+Me completely cured my spots

I’ve been using Skin+Me for 6 months - my only regret is not starting sooner. I have struggled with blemished skin since a young teen, and have tried every product under the sun to clear it. Nothing, not even the most expensive skincare I could find, has been able to clear it like my Skin+Me treatment has. These past six months I have felt more comfortable in my skin than ever. I don’t think I’ve had a single spot for months - I don’t even have any whiteheads at all. All the things that used to make me have really bad breakouts (makeup, suncream, sweat, alcohol, dairy, sugar, junk food, HORMONES) do not affect my skin in the slightest. I feel so unbelievably confident in my skin, and I genuinely never thought it was achievable. Skin+Me is magic and I encourage EVERYONE to give it a go. Now I have new skin goals which weren’t even on my radar before. I genuinely think I’ll keep my subscription for life! If this is how I feel after 6 months, I can’t wait to see my results after a few years!!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

clear consultations

consultations and fast and give detailed responses to any concerns you have about your skin. you can get new consultations whenever needed so your daily doser aligns with your needs and keeps your skin healthy and clear.

14 July 2026
Rated 1 out of 5 stars

Really poor when trying to cancel…

Really poor when trying to cancel subscription

I already contacted you multiple times at that email address!

13 July 2026
Skin + Me logo

Reply from Skin + Me

Dear customer,

We are sorry to hear this, this is definitely not the experience we want you to have. Please can you email us at hello@skinandme.com and we can help you further.

Rated 5 out of 5 stars

My skin was so bad and I had tried what…

My skin was so bad and I had tried what felt like everything out there so I went to my doctor who prescribed a medication to put on my skin…
I woke the next day with a burnt and swollen face.
Then my friend suggested skin+Me as she uses it.
I haven’t looked back… after 3-4 weeks of using I could already tell the difference.
I am now on month 3 and my skin is much better so thank you for helping me regain my confidence. Xxx

13 July 2026

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